Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emily Phillips at Stanhope is an exceptional Private Client Advisor at Stanhope Insurance. Emily provided a succinct, thorough, professional and friendly service where her customer service skills are second to none. Highly recommend Emily as a Private Client Advisor. The best service that i have received.”

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Posted 1 year ago

Who would have thought, only a year ago Emily joined Stanhope with no insurance experience. Now, Emily is efficiently helping clients like you to arrange specialist jewellery insurance hassle-free. We're blessed to have Emily with us and blessed to have your business - thank you, Candice.

Posted 1 year ago

“Excellent service and very quick and easy highly recommend.”

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Posted 1 year ago

Fantastic to read, Terry and Megan. Thank you - we'll pass this on to Stuart, who handled your enquiry.

Posted 1 year ago

“Helpful, speedy result. Happy to insure with you again”

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Posted 1 year ago

Thank you, Beryl. Knowing you're willing to insure with us again is delightful to read.

Posted 1 year ago

“This was my first experience using a specialist broker who provided sound personal advice and a brilliant service ensuring that my needs were fully met and that it was tailored to the specific needs. Clearly they have a more detailed service that I will explore when other insurance requirements come due.”

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Posted 1 year ago

An encouraging review, thank you, Roy. We're pleased to hear you'd also be willing to consider us for other insurance needs.

Posted 1 year ago

“Very helpful and very efficient. I'm very happy with the outcome and highly recommend.”

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Posted 1 year ago

Donna handled your enquiry. We'll pass on this encouraging feedback to her. Thank you.

Posted 1 year ago

“Very helpful and efficient.”

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Posted 1 year ago

That is a very kind review. Thank you, Kathleen.

Posted 1 year ago

“Great experience getting insurance via Stanhope. Ryan Ottaway was knowledgeable and swift in getting me the best insurance product for what I needed.”

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Posted 1 year ago

Superb to hear! There's nothing ostentatious about Ryan and his hard work. Just solid, old-school broking. Welcome to the Stanhope community, Daniela.

Posted 1 year ago

“Donna was very helpful and knowledgeable. I am very pleased with the quote and the cover.”

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Posted 1 year ago

Your review about Donna consorts with many others. It is always encouraging to read, thank you.

Posted 1 year ago

“Great experience and very helpful.”

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Posted 1 year ago

Thank you, Christopher. Welcome to the Stanhope community.

Posted 1 year ago

“Very helpful and quick insuring my 2 star listed cottage.”

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Posted 1 year ago

Thank you for a positively terse review! Welcome to Stanhope, Lucilla.

Posted 1 year ago

“Super service for a recent artwork policy. Holly was fantastic, understanding my needs and seeing the process through to completion.”

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Posted 1 year ago

Thank you, John. We're pleased to be protecting your Artwork.

Posted 1 year ago

“Amazing, very helpful many thanks”

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Posted 1 year ago

Thank you for this 5-star review.

Posted 1 year ago

“Excellent honest advice on thatch insurance and quote which saved me £500 ,easy to set up and very quick, thanks especially to Declan for making this possible”

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Posted 1 year ago

Integrity forms part of our core values. This means we're honest at every point of the customer journey, even when we get things wrong. Thank you for taking a moment to write a 5-star review of Declan and his work.

Posted 1 year ago

“Great customer service”

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Posted 1 year ago

Thank you, Alan, for taking a moment to write a review of your experience with us.

Posted 1 year ago

“I approached Stanhope on the recommendation of a friend following my previous insurer withdrawing from the thatched market. I was recommended by my previous broker an insurer whose quote was in access of 50% increase on last year. Stanhope found me an reputable insurer whose quote was less than last year. Not only was their customer service exemplary but they suggested a way of splitting my insurance needs to better siut my requirements but did so by also reducing my costs. I am very grateful that Stanhope were recommended to me and that Stanhope more than lived upto the recommendation.”

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Posted 1 year ago

When being recommended we know expectations can be higher too. Considering all this, we're thrilled your personal experience was also spot on. We appreciate you taking a moment to reflect on this for us. Welcome to the Stanhope community.

Posted 1 year ago

“Dealt with Rob & Heather for insurance that I took out with Stanhope. Both very helpful & highly recommended.”

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Posted 1 year ago

Thank you, Osman. Welcome to the Stanhope community.

Posted 1 year ago

“Very helpful, kept me informed and £200 cheaper that my currant providers quote, thank you”

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Posted 1 year ago

Superb outcome! We are so pleased for you, Amanda.

Posted 1 year ago

“Fantastic Service from Pete Living as usual 👍 Always supports us through all our insurance situations and never misses a deadline . If he says he will phone , he phones spot on time .i suffer from extreme Anxiety and Peter always manages every situation and helps to leave my concerns . We have dealt with Pete for 18 years and have been so impressed with his Customer Service and Knowledge”

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Posted 1 year ago

This is such a raw and vulnerable review which has brought us much joy. We appreciate the honesty, Roy. We've passed the feedback to Pete which brought a smile to his, and the wider team's, face!

Posted 1 year ago

“Very pleased, easy to deal with, explained everything clearly, and found me a competitively priced policy”

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Posted 1 year ago

Donna handled your enquiry, Fran. She will be very encouraged by this. Thank you.

Posted 1 year ago

“Very helpful when I called for a quote.”

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Posted 1 year ago

Very pleasing to read, thank you Jo!

Posted 1 year ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews