Login
Start Free Trial Are you a business? Click Here

Stanhope Insurance Reviews

4.8 Rating 2,591 Reviews
97 %
of reviewers recommend Stanhope Insurance
4.8
Based on 2,591 reviews
Shipping & Delivery
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good communication and polite workers /very helpful.
Helpful Report
Posted 1 year ago
Thank you, Bibi. We're grateful for the review.
Posted 1 year ago
Helpful, professional and courteous.
Helpful Report
Posted 1 year ago
Thank you, George!
Posted 1 year ago
Vicky pine dealt with our request for insurance for a property held in trust and she was excellent.
Helpful Report
Posted 1 year ago
Welcome to the Stanhope community, Andrew. You've been in great hands with Vicky.
Posted 1 year ago
Helpful review of the market for the required cover.
Helpful Report
Posted 1 year ago
We do our best to provide this at New Business and Renewal. One of the features of having an assigned account manager when choosing to insure through Stanhope.
Posted 1 year ago
Poor communication. Have rung a number of times and one person rang back on returning their call and leaving another message they have not rung back
Helpful Report
Posted 1 year ago
Hi John, we've looked into your case and noticed it took us longer than it should have to respond to the valuation correspondence. Thanks for bringing this to our attention. We've alerted the team to improve our response times.
Posted 1 year ago
Had what I needed and delivered
Helpful Report
Posted 1 year ago
Thank you for the review, Andrew. We're curious about the 2-star review, especially when we delivered what was needed. Perhaps you could elaborate?
Posted 1 year ago
Stanhope were really prompt and professional when insuring a ring for me. They offered me a few different policies and were happy to answer any questions I had. The process felt super easy and quick. Thank you!
Helpful Report
Posted 1 year ago
Thank you so much for your glowing 5-star rating of our service. We greatly appreciate your kind words and are thrilled to know you had a positive experience with us.
Posted 1 year ago
Smooth process, with no problems.
Helpful Report
Posted 1 year ago
Smooth Insurance... love it. Thank you.
Posted 1 year ago
Hugo was great helping us find a new insurance provider for us after we had been flooded
Helpful Report
Posted 1 year ago
We appreciate the 5-star review of Hugo's service. Thank you, Sean.
Posted 1 year ago
Excellent service
Helpful Report
Posted 1 year ago
Thank you for the 5-star review, Diane.
Posted 1 year ago
WIsh all companies were as speedy, helpful and courteous as this one!
Helpful Report
Posted 1 year ago
A delightful 5-star review. Thank you, Lisa.
Posted 1 year ago
Your advisor, Stacey Sullivan was extremely efficient and made the experience a pleasure.
Helpful Report
Posted 1 year ago
Stacey has a knack of making insurance more enjoyable than it should be. Thank you, Jonathan.
Posted 1 year ago
Excellent service, prompt delivery and helpful conversation
Helpful Report
Posted 1 year ago
Thank you, Pamela. Uplifting review.
Posted 1 year ago
Marie was very helpful and thorough with the information provided
Helpful Report
Posted 1 year ago
A sanguine review, thank you.
Posted 1 year ago
very efficient and effective, timely and good communications and very proactive.
Helpful Report
Posted 1 year ago
All the adjectives we love to be associated with, thank you, Pamela.
Posted 1 year ago
Great service. Friendly and efficient! Many thanks😊
Helpful Report
Posted 1 year ago
It's our privilege to offer this service, thank you Denise.
Posted 1 year ago
Good service, found a new home insurance policy for me which was considerably cheaper than the comparable one I previously had
Helpful Report
Posted 1 year ago
Great to hear you could reduce at least one household bill this year. Welcome to the Stanhope community.
Posted 1 year ago
good personal service and attention to detail
Helpful Report
Posted 1 year ago
Internally codenamed 'A2D', attention to detail is woven into the fabric of the business. We appreciate you picking up on this. Thank you for the review, Michael.
Posted 1 year ago
Very clear, easy to deal with, comprehensive cover and explanation Just good service Personal contact excellent
Helpful Report
Posted 1 year ago
Insurance can be bamboozling if mishandled - we try extra hard to make insurance accessible and clear. Reading about your experience assures us we're on the right path.
Posted 1 year ago
Clear straightforward friendly and efficient.
Helpful Report
Posted 1 year ago
Insurance just how we like it! Thank you.
Posted 1 year ago
Stanhope Insurance is rated 4.8 based on 2,591 reviews