Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the past Stanhope have been very helpful and informative. However, I feel misled this year over how much cover I have and in fact it turns out I was misled last year. Further I do not believe time has been taken to find me the best quote so next year I will take some time to investigate quotes myself.”

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Posted 1 year ago

Thank you for taking our calls over the last week or so. We apologise for some of the comms which led to this feeling and have taken on board your feedback. We're grateful you decide to renew with us and we look forward to the challenge of rebuilding your trust and faith in us - a task we'll not shy away from.

Posted 1 year ago

“First class customer service, advice and professional approach from start to finish”

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Posted 1 year ago

We love reviews like this, Deborah. Thank you for helping us to stay on track with our mission.

Posted 1 year ago

“Friendly, courteous and efficient service.”

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Posted 1 year ago

Afflatus adjectives, helping us to keep on with trying to me the most trusted broker in the UK. Thank you!

Posted 1 year ago

“I had my separate jewellery insurance with another provider, upon learning that they were not going to give me the same coverage, I approached Stanhope They were so helpful, I was so impressed that I have recommended them to my sister , who has subsequently covered her jewellery with you”

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Posted 1 year ago

Thank you, Jayne. It's great to know we're protecting siblings! A family-run business attracting families who want to insure through us is a blessing.

Posted 1 year ago

“Great service and communications from Vicky. Recommend”

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Posted 1 year ago

Vicky takes the lead when it comes to clear communication at Stanhope. You've been in great hands with her. Welcome to the Stanhope community, Steven.

Posted 1 year ago

“First class service and good value.”

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Posted 1 year ago

Your fulgent review has lit up the team.... thank you, Mark!

Posted 1 year ago

“Very informative .Excellent advice”

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Posted 1 year ago

Thank you. Sam Meyer handled your enquiry and simply put, she is amazing and what she does. Welcome to the community.

Posted 1 year ago

“Easy and great price”

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Posted 1 year ago

Thank you, Will.

Posted 1 year ago

“Marie Golding is very efficient, helpful and informative. She always gives me the best advice and service. Marie is also always available if I need further information. Thank you. Emma Lewsley”

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Posted 1 year ago

A lovely review of Marie and her work. She models our company's value of selflessness very well. Thank you!

Posted 1 year ago

“Helpful and responsive”

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Posted 1 year ago

Thank you, Anthony. Welcome to Stanhope.

Posted 1 year ago

“Excellent customer service, a good range of insurance products and reasonable pricing. I will definitely use them again.”

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Posted 1 year ago

Thank you so much for awarding us a 5-star rating for Stanhope Insurance. We greatly appreciate your kind words and feedback. We are thrilled to hear that you were satisfied with our excellent customer service, extensive range of insurance products, and reasonable pricing. It is fantastic to know that we have met your expectations, and we are excited to serve you again in the future. If you have any further inquiries or require assistance, please do not hesitate to contact us.

Posted 1 year ago

“Very esay to deal with - you actually speak to a person - great service.”

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Posted 1 year ago

Thank you, Sarah. Yep, you'll only speak to a human on the phone with us. No bots, welcome!

Posted 1 year ago

“Very friendly, informative and reasonably priced”

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Posted 1 year ago

Thank you, Catherine.

Posted 1 year ago

“We had excellent advice and support from Stanhope Insurance following our initial contact with them. We had been with our previous brokers for many years who sadly seemed totally disinterested in our business. Stanhope were the complete opposite - so helpful and very prompt in getting back to us with information about a new policy. Would not hesitate to recommend them.”

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Posted 1 year ago

We love what we do and we're incredibly passionate about it. Our vision and values underpin our day-to-day activities and it's pleasing to read about your positive experience regarding this. Welcome to the Stanhope community Louise and Hugo.

Posted 1 year ago

“Easy to work with”

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Posted 1 year ago

Great to know. We try not to take ourevles to seriously!

Posted 1 year ago

“Very helpful and knowledgeable. 5* customer service. Highly recommend”

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Posted 1 year ago

Encouraging to read, thank you.

Posted 1 year ago

“Excellent, professional advice. Staff went above and beyond to reinstate policy that I had forgotten to pay, despite reminder from Stanhope. Brilliant service, many companies would benefit from taking their lead.”

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Posted 1 year ago

This review reminds us we're going about our renewal strategy correctly, namely: remind and pursue but don't be overzealous. We appreciate you commenting on this unique aspect.

Posted 1 year ago

“The person who I spoke to about the insurance was very professional and polite. I did get another quote but Stanhope came out the best insurance for me.”

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Posted 1 year ago

We appreciate the transparency. It's uplifting to us when our service and product solution stand out against a competitor.

Posted 1 year ago

“My dealings with Stanhope and my consultant, Hugo Politt, have been professional and friendly. He has been very pro-active and knowledgable in securing the right insurance cover for me!”

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Posted 1 year ago

An amazing review backed up by a beautiful photo. Now we know where to host our 2025 Stanhope summer party!

Posted 1 year ago

“Very professional call, and really helpful.”

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Posted 1 year ago

Thank you, Brian.

Posted 1 year ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews