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Stanhope Insurance Reviews

4.9 Rating 2,217 Reviews
97 %
of reviewers recommend Stanhope Insurance
4.9
Based on 2,217 reviews
Shipping & Delivery
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Write Your review

Felt tricked into buying the insurance. Apparently impossible to log into client portal to try and cancel policy. Wouldn't recommend.
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Posted 6 days ago
Shaun, thank you for the feedback however we're confused. Before buying a policy online you need to: (1) select the right product and click 'buy now', (2) input card details, (3) click 'pay now', (4) read a pop-up text with important information, (5) click 'agree and pay', and (5) complete online two-factor authentication. I am not sure the process could be made any clearer but if you think we can, please offer constructive feedback accordingly. Finally, at the end of the buying process, we make it clear that mid-term adjustments must be completed via email, portal, or telephone. Matthew Ashton Director
Posted 5 days ago
Very pleased based on the service so far!
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Posted 6 days ago
Excellent service, contacted us when they said they would
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Posted 1 week ago
Great! Really happy
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Posted 2 weeks ago
Thank you, Susan!
Posted 2 weeks ago
Very easy and clear communications, Quick response time from staff. Competitive rate. So all good!
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Posted 2 weeks ago
We appreciate the feedback, David. Thank you.
Posted 2 weeks ago
Good communication and service, would reccomend
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Posted 2 weeks ago
Thanks for the 5-star review, Richard. Welcome to the Stanhope community.
Posted 2 weeks ago
Spoke to Megan who was wonderful throughout the process. Explained what I wanted. She didn’t promise to better the renewal price I had from my previous insurance company but said she would do her best. And she did.
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Posted 2 weeks ago
We're glad to hear that Megan was able to assist you effectively. Thank you for your kind words, Adrian!
Posted 2 weeks ago
Excellent, professional service to resolve my quite complex insurance requirements.
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Posted 2 weeks ago
The greater the complexity, the wider our arms!
Posted 2 weeks ago
Sjkfkbigblkk
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Posted 2 weeks ago
We don't speak this language, but nevertheless, we'll take the 5-star review. Thank you.
Posted 2 weeks ago
Listened to my requirements and came back quickly with a good policy.
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Posted 2 weeks ago
Thank you for the great feedback! Welcome to the Stanhope community.
Posted 2 weeks ago
We needed to up our home and contents as we had outgrown our previous supplier. Stanhope dealt with us quickly, courteously, and effectively. Good to have a named person to deal with.
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Posted 2 weeks ago
Thank you for your fantastic review, David! We're glad to hear you had a smooth experience with us. Welcome to the Stanhope family!
Posted 2 weeks ago
Quick, helpful and well priced.
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Posted 2 weeks ago
Much appreciated, Ian. Thank you.
Posted 2 weeks ago
Really lovely people Offering a good value and personalised approach to jewellery insurance.
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Posted 2 weeks ago
Thank you for your kind words! We're thrilled to hear you enjoyed our personalized service. Welcome to the Stanhope family!
Posted 2 weeks ago
Really happy with Matt who seamlessly moved through the renewal process. And that rarest of results in this price rise era, saved me money.
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Posted 2 weeks ago
Thank you for the fantastic review, Andrew! We're thrilled to hear that Matt made the renewal process smooth and even helped you save money.
Posted 2 weeks ago
Highly efficient, very comprehensive cover and competitive quote. 10/10 - A breath of fresh air.......Thank you
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Posted 2 weeks ago
Love this review!
Posted 2 weeks ago
Donna at Stanhope was able to provide us with a quote for listed building insurance quickly and effectively. We are happy with the friendly and helpful service.
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Posted 2 weeks ago
Thank you.
Posted 2 weeks ago
Donna was friendly, effcient and super professional. She also managed to secure me a very competitive premium. V impressed. Thank you.
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Posted 2 weeks ago
Thank you for the wonderful review, David! We're thrilled to hear you had such a positive experience with Donna.
Posted 2 weeks ago
Stacey was excellent in dealing with my renewal and provided a very competitve price. Thank you
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Posted 2 weeks ago
Thank you for the kind words, Tim! We're glad Stacey could assist you with your renewal. We look forward to serving you again!
Posted 2 weeks ago
So refreshing to be able to speak to someone and explain your requirement's then they follow through to completion. The personal touch makes all the difference!
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Posted 2 weeks ago
When launching our quote and buy website, we did not want to sacrifice the personal touch. For us, the two worlds of tech and humanity work best when working together!
Posted 2 weeks ago
Very easy process, great value and cover offered
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Posted 2 weeks ago
Thank you for the wonderful review, Harry! We're delighted to hear you found the process easy and that you're happy with the value and coverage.
Posted 2 weeks ago
Stanhope Insurance is rated 4.9 based on 2,217 reviews