Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewed with Stanhope again, all worked well. They contacted me a few weeks in advance to check all details, then provided the quote. Wanted to make a few changes before renewing but Phoebe dealt with this quickly and efficiently, so more than happy with the service.”

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Posted 1 year ago

Thank you for renewing through us again, Stephen. We're extremely grateful and will ensure Phoebe and the team are encouraged by your feedback.

Posted 1 year ago

“Arranging insurance is always a complex business but Stanhope have made the process as helpful as we could ask for.”

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Posted 1 year ago

Thank you for the 5-star review. Very kind of you.

Posted 1 year ago

“The cheapest watch insurance I could find and the service was 10/10”

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Posted 1 year ago

Thank you, Alex. And for extra reassurance, there's no sacrifice of broker service or product quality!

Posted 1 year ago

“Helpful and efficient, offering good advice and prompt service. Particular thanks to Ryan Ottaway for his expertise and friendly efficency.”

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Posted 1 year ago

Ryan certainly knows his stuff and remains key to the success of developing the Stanhope brand in the private client and luxury insurance space. Welcome to the Stanhope community.

Posted 1 year ago

“has always been reliable and provided excellent advice complimenting Hiscox's inimitable cover”

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Posted 1 year ago

Reliable - thank you for thinking of Stanhope in such a way, we're encouraged by this.

Posted 1 year ago

“Donna who helped set up insurance was a delight to speak with”

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Posted 1 year ago

Yep, Donna is a resident super-woman. We're glad you experienced her service first hand.

Posted 1 year ago

“Emily was most helpful, always cheerful, extremely courteous, went out of her way to find the best deal for me and made the whole experience pleasant. A credit to your team.”

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Posted 1 year ago

Cheerful and courteous - this is Emily and we wouldn't want her any other way. Thank you for offering a 5-star review of her work.

Posted 1 year ago

“Absolutely thrilled with service Kind considerate helpful”

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Posted 1 year ago

Thank you for the 5-star review, particularly the positive comments regarding our service.

Posted 1 year ago

“Easy process.”

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Posted 1 year ago

Just as insurance should be! Thank you for the 5-star review.

Posted 1 year ago

“Communication from start to finish in connection with my policy renewal was excellent.”

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Posted 1 year ago

We do our best to remove anything recondite about the renewal process. Learning of your first-hand experience of this is pleasing. Thank you.

Posted 1 year ago

“Very good personal service.”

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Posted 1 year ago

You'll always get this from Stacey Sullivan since she is a superb human being. Thank you.

Posted 1 year ago

“A company and staff who go the extra mile to help get the insurance you want.”

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Posted 1 year ago

We certainly try to. Thank you, Hugh.

Posted 1 year ago

“5 star service from Stanhope insurance. Emily Philips phoned me up within 30 minutes of submitting an enquiry. She helpfully walked me through what I needed and came up with the right product recommendation. Price quote was very competitive. Service was professional and speedy.”

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Posted 1 year ago

It's no surprise that Emily continues to receive 5-star personal reviews. She is simply amazing. Thank you for taking a moment to encourage Emily and the team.

Posted 1 year ago

“Vicky was fantastic from start to finish. She allayed any fears that we had and provided an excellent service and product to us.”

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Posted 1 year ago

Thank you, Chris. Vicky is incredibly efficient whilst also being clear with her communication.

Posted 1 year ago

“First time I’ve had the pleasure of dealing with Stanhope Insurance. Got my watch insurance for a great price. I would definitely recommend”

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Posted 1 year ago

Excellent - thank you for the recommendation assurance. Welcome to Stanhope.

Posted 1 year ago

“Brilliant customer service, making it easy to get through the process to sort out insurance.”

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Posted 1 year ago

Glad to hear there were limited to no boundaries to arranging insurance. Thank you, Joseph, for the 5-star review.

Posted 1 year ago

“Holly was incredibly helpful in providing options for jewelry insurance. She thoroughly explained both the coverage and cost, and addressed all of my questions with clarity. The entire process was smooth and hassle-free.”

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Posted 1 year ago

Just what we love - hassle-free and smooth insurance. Music to our Stanhope ears. Welcome to the community.

Posted 1 year ago

“Awesome service and support from Matt Burridge and the claims team at Stanhope. They minimized the hassle and maximised our satisfaction. Thank you.”

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Posted 1 year ago

As one of our most senior account managers, Matt knows how to compete tasks with efficiency and skill. We're pleased you experienced this first-hand.

Posted 1 year ago

“Polite and helpful thank you”

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Posted 1 year ago

Thank you for the 5-star review.

Posted 1 year ago

“Specialist renovation insurance is hard to organised but Stanhope sorted it out quickly and explained the fine print and cover it provided. Very comprehensive, very quick, very good.”

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Posted 1 year ago

Niche insurance does require a special set of skills, not in the category of Liam Neeson, but in terms of understanding risk and knowing the relevant markets and policy wordings to offer the cover required. We're pleased to offer this through Stanhope. Welcome to the community.

Posted 1 year ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews