Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,305 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,305 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 6th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found Stanhope on Google as my long term brokers had got sadly lazy and had hiked up my house insurance by 50%. It was only when I queried it they dropped it a bit. Tried Stanhope and a very helpful gentleman called Declan listened to me and went on a great search coming back with a greatly reduced quote. Very friendly and helpful and went the extra mile. So appreciated.”

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Posted 8 months ago

Declan is organically ebullient Karen and we're pleased to hear of your direct experience. Welcome to the Stanhope community.

Posted 7 months ago

“Requested paper documents as it states once you have purchased your policy if you do require them to request them. Got told they do not send them as it is not secure. Eventually someone said they would. Been over a week nothing yet. Cancelling. If they cannot send a policy out then I have no faith should I need to claim through them.”

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Posted 1 month ago

“Fast friendly service, great price!”

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Posted 1 month ago

Love this review. Thank you.

Posted 15 hours ago

“Very quick and easy”

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Posted 1 month ago

How insurance should be!

Posted 15 hours ago

“Very good. It takes longer for the account portal to be set up than suggested, but it is pretty good once it is. Policy looks fine.”

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Posted 1 month ago

Thank you for such a cracking review! We're delighted we could help you protect your precious possessions - because someone has to insure all the things that make other insurers break out in a cold sweat.

Posted 15 hours ago

“The gentleman I spoke with was very knowledgeable and helpful, without trying to push insurance that I did not need.”

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Posted 1 month ago

Awesome to read, Susan. Thank you.

Posted 15 hours ago

“Stuart was very knowledgable and found the right product for our needs”

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Posted 1 month ago

That sounds like Stuart! Thank you, Sharon

Posted 15 hours ago

“Very efficient and informative service from the agent. Fair advice given, insurance arranged within 24 hours. Clear communications, cannot fault Stanhope.”

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Posted 3 months ago

Thank you for your fantastic feedback! We're thrilled to hear that our agent provided you with efficient service and clear communications.

Posted 3 months ago

“Emily was absolutely brilliant - super prompt responses and could not have been more helpful. Thank you!”

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Posted 5 months ago

Thank you for commenting on Emily’s service. She’s so good, you wouldn’t know she had no insurance experience over a year ago.

Posted 5 months ago

“My experience so far has been very positive and I have received prompt attention. Niche Insurance is a difficult area but I feel confident that they will deliver if necessary.”

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Posted 5 months ago

Thank you for the kind words. Your confidence is well placed. 💪

Posted 5 months ago

“efficient, dealt with the insurance quote and implementation efficiently”

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Posted 5 months ago

Thank you, Nicholas. 🙏 Superb praise of Donna Sankey and her work.

Posted 5 months ago

“Very efficient”

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Posted 5 months ago

Thank you and welcome to the Stanhope community.

Posted 5 months ago

“Very helpful, friendly and professional”

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Posted 5 months ago

We’re grateful for your encouraging words, Jenny. 🙏

Posted 5 months ago

“Associates were very prompt to respond to my enquiry and were helful and knowledgeable. Declan Broderick talked me through the entire process and followed up with emails providing the information he had promised.”

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Posted 5 months ago

Over promising and under delivering is extraordinarily frustrating! Lead by our vision and values, we’re passionate about being honest and setting the right expectations. Hearing of your first hand experience helps us to know where still on track after 5 and a half years of trading. 🙏

Posted 5 months ago

“Friendly and efficient service and a good policy.”

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Posted 5 months ago

Very pleasing to read. Thank you, David. 🙌

Posted 5 months ago

“Very friendly advisers. Happy to help and very prompt.”

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Posted 5 months ago

Thank you. 🙏

Posted 5 months ago

“Very quick and efficient. Very clear about choices and value for money of various policies.”

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Posted 6 months ago

Having a range of stand-alone insurance options uniquely gives our clients a choice for stand-alone insurance. Thank you for proceeding with at least one of them.

Posted 6 months ago

“Really helpful staff. I was called back a couple of times and the transaction and paperwork was made very easy for me.”

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Posted 6 months ago

Insurance made easy - just how we like it! Thanks, Kay. We're blessed to have you part of the Stanhope community, welcome.

Posted 6 months ago

“Excellent service,and first class in there approach,certainly worth recommend Stanhope.”

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Posted 6 months ago

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with us. Your recommendation means the world to us and will continue to motive the team.

Posted 6 months ago

“Very professional and responsive”

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Posted 6 months ago

Thank you, David, for taking a moment to write a 5-star review.

Posted 6 months ago

Stanhope Insurance is rated 4.8 based on 2,305 reviews