Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, not pushy but covers all bases. Great to feel I'm working with a person, not a faceless large company.”

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Posted 2 years ago

Thank you very much for your excellent review of Stanhope Insurance! We are very grateful for your five-star rating and for the kind words you have shared about our great service. It's customers like you who make us so proud of what we do every day. LW

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you, Caroline, for giving us a 5-star rating. We truly appreciate it. LW

Posted 2 years ago

“It's not easy to find the right house insurance, Stanhope listened to my needs and found a policy which not only reflected it, but with customer service too.”

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Posted 2 years ago

Jamie, thank you so much for your 5 star review of Stanhope Insurance. It's such a pleasure to hear that our policy met your needs. We always strive to make exemplary customer service our top priority. LW

Posted 2 years ago

“Helpful friendly knowledgeable staff. I think Steph went the extra mile.”

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Posted 2 years ago

Thank you very much for the glowing review Margaret! We are thrilled to know that you are pleased with our level of customer service. Your kind words of, "Helpful, friendly, knowledgeable staff" solidifies the fact that we are providing excellence for our customers. LW

Posted 2 years ago

“I've used Stanhope for Renovations Insurance and have had to extend the policy several times due to delays in the building works. On each occasion I contacted Stanhope, the people I have dealt with have been very polite and informative and have handled my case professionally and efficiently.”

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Posted 2 years ago

Thank you for your kind words, Giuseppe! We are delighted to hear that we have been able to help with your renovations insurance. We appreciate your loyalty and are so pleased that you have had such positive experiences with us. LW

Posted 2 years ago

“Holly was brilliant. She advised us on the best policy for our needs and a good price. Gave us peace of mind. Would recommend Stanhope to anyone looking for a specialised policy.”

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Posted 2 years ago

Thank you for your five-star rating, Lynn! We really appreciate your kind words about Holly and your feedback on the policy you purchased. LW

Posted 2 years ago

“Very professional service.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Stanhope Insurance, Michael! We're delighted to hear you enjoyed our service. LW

Posted 2 years ago

“I had a great experience with Stanhope Insurance. Their service was exceptional, they were incredibly quick in responding to my needs, demonstrating their attentiveness to my concerns. What's more, they went out of their way to be accommodating, making the entire process smooth and stress-free. I would wholeheartedly recommend Stanhope Insurance for their outstanding service. Their professionalism, efficiency, and dedication to their clients truly set them apart. You can have complete confidence in their ability to provide top-tier assistance.”

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Posted 2 years ago

Wow, thank you so much for your 5 star rating of Stanhope Insurance. Your words describe everything we stand for and try to achieve for our clients so it's truly rewarding to receive your praise and know that we have been able to meet your expectations. Thank you, again. LW

Posted 2 years ago

“Very helpful. Nothing too much trouble for Vicky”

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Posted 2 years ago

Thank you, Robert, for your 5 star rating of Stanhope Insurance! We really appreciate your kind words and we are glad to hear that you found Vicky to be so helpful! LW

Posted 2 years ago

“Very timely renewal and friendly conversations”

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Posted 2 years ago

Thank you so much, David, for the excellent 5-star rating of Stanhope Insurance! We're very pleased that our timely processes and friendly approach have earned your loyalty. We truly appreciate your kind words and your continued patronage! LW

Posted 2 years ago

“Very easy to deal with, helpful and polite”

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Posted 2 years ago

Thank you for your 5-star rating and kind words! It’s great to hear that our staff were so easy to deal with. We really appreciate your feedback and are thrilled that you had such a positive experience with Stanhope Insurance. LW

Posted 2 years ago

“Very happy with the service I received from Steph. Responded quickly to my queries. Understood my needs. Found a policy that met my requirements at a fair price. Thank you.”

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Posted 2 years ago

Thank you very much, Hazel, for your 5-star rating of Stanhope Insurance! We are very pleased that you had such a great experience with Steph. LW

Posted 2 years ago

“Informative, professional and friendly staff Competitively priced.”

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Posted 2 years ago

Thank you, we are delighted that you had such a positive experience with us. We are so grateful for your custom. LW

Posted 2 years ago

“Kirsty was thorough and most helpful when it came to renewing our policy.”

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Posted 2 years ago

Thank you so much for your 5-star rating! We are glad that all went well with your policy renewal and that Kirsty was able to help you. LW

Posted 2 years ago

“Ali was very professional. We got there on the end.”

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Posted 2 years ago

Thank you very much for your 5-star rating. I'm glad that Ali was able to provide such professional help, and it's great that we were able to reach a positive outcome. LW

Posted 2 years ago

“I'd never used Stanhope before but they were thorough, responsive and helpful - and came up with a great price, saving £150 compared to other quotes. Highly recommended!”

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Posted 2 years ago

Thank you so much for your 5 star rating of Stanhope Insurance! We are so glad we could save you money and provide excellent cover! We always want to make sure customers have the best experience possible, so that positive review really means a lot to us. LW

Posted 2 years ago

“Stanhope we’re very helpful in setting up insurance for my fiancée’s engagement ring and being able to add our wedding rings onto the cover after our wedding and the items be covered outside of our home is amazing!”

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Posted 2 years ago

Thank you very much, Harry, for your five-star rating of Stanhope Insurance! We're glad to hear that we were able to help you. Wishing you all the best for your wedding! LW

Posted 2 years ago

“Always very helpful over the phone and get everything sorted very quickly”

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Posted 2 years ago

Thank you so much for your 5 Star rating of Stanhope Insurance, Aaron - we really appreciate your loyalty! LW

Posted 2 years ago

“Excellent service,Stuart very helpful phone answered promptly.”

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Posted 2 years ago

Thank you so much, David, for your 5 star rating of Stanhope Insurance! We appreciate your thoughtful feedback, especially regarding Stuart's helpfulness. We strive to provide the highest level of customer service to our clients! LW

Posted 2 years ago

“Excellent service whenI bought my policy!Well done!”

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Posted 2 years ago

Thank you so much for your fantastic rating. We are so pleased to hear that you had such an excellent experience purchasing your policy. We appreciate your positive review. LW

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews