Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,613 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,613 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. My renewal was dealt with easily and hassle-free. Would recommend.”

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Posted 4 years ago

Thank you for the feedback.

Posted 3 years ago

“Thanks for your help in securing the insurance it was very easy to do and without all the usual palaver”

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Posted 4 years ago

Good to know Brian. Thank you.

Posted 3 years ago

“We had a slightly tricky property situation that we needed to insure because our original insurer had said that since the circumstances had changed, they were no longer able to insure us. However, the Stanhope advisor was great- listened carefully and discussed our needs and later that day rang back with an ideal quote. Many thanks!”

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Posted 4 years ago

It's always pleasing (and reassuring) to know our customers are listened to. This is really important to us. Thank you, Helen, and welcome to Stanhope.

Posted 3 years ago

“Fantastic service. Sonny was highly professional and knowledgeable. I would highly recommend and definitely use again”

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Posted 4 years ago

Thank you for leaving Sonny a 5-star review, Jennifer. Welcome to the Stanhope family.

Posted 4 years ago

“Kirsty was very helpful and polite.”

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Posted 4 years ago

Encouraging to read. Thank you for the review.

Posted 4 years ago

“I was finding it difficult to get insurance for my listed house. Great service from Laura at Stanhope solved my problem with ease.”

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Posted 4 years ago

We love listed buildings! Thank you for arranging your insurance through Laura at Stanhope.

Posted 4 years ago

“Your advisor was very knowledgeable and explained everything clearly. I will recommend this service.”

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Posted 4 years ago

Thank you, Dawn. Uplifting review.

Posted 4 years ago

“Enquired about insuring a valuable ring, plus other jewellery and building/contents. Very happy with quote and stipulation required of us. Emily was very thorough in explaining everything from their position and that of the insurance company they had found for our requirements. She was jovial whilst still maintaining a professional standard.”

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Posted 4 years ago

Thanks, Dicky. Jovial is definitely the right word for Emily!

Posted 4 years ago

“Very professional, efficient , and friendly people.”

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Posted 4 years ago

Thank you for this review, Austin.

Posted 4 years ago

“Very helpful and well informed. Great price, great service.”

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Posted 4 years ago

Pleasing to read, thank you for writing this review.

Posted 4 years ago

“Found Stanhope Insurance while searching for an insurance broker online. Spoke to Amy Jones regarding my specific insurance requirements. She took all my details and came back with a quote, which matched my insurance needs. Accepted the quote and received all my documents via email. I have worked in the insurance industry for 42 years and found that Amy was friendly and had great insurance knowledge and was a real pleasure to deal with. I would certainly recommend Stanhope Insurance and would use them again,”

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Posted 4 years ago

Considering you've been in our industry for four decades, Carole, your review holds particular weight. Thank you for encouraging Amy and the tean with your thoughtful review.

Posted 4 years ago

“Prompt, attentive and pleasant service.”

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Posted 4 years ago

Thank you Paul, we appreciate your business and your review.

Posted 4 years ago

“Friendly, reliable and trustworthy”

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Posted 4 years ago

Much appreciated review. Thank you!

Posted 4 years ago

“Sonny was very helpful and provided a 5 star service. Thank you”

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Posted 4 years ago

Encouraging to read Galina. We will ensure Sonny sees this on Monday Morning

Posted 4 years ago

“Excellent service and a fair rate.”

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Posted 4 years ago

Very kind of you to remark, Stephen and Susan. Thank you.

Posted 4 years ago

“Excellent service, very friendly and helpful”

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Posted 4 years ago

Uplifting to read. Thank you, Mr Salmon.

Posted 4 years ago

“We received excellent help and efficient and friendly service from Emily - and in her absence Kirsty - who worked to ensure we got exactly the right insurance for our needs.”

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Posted 4 years ago

Very positive stuff, Ann and David. Particularly considering two people offered an identical first-class service. This consistency is always pleasing.

Posted 4 years ago

“very helpful. thank you”

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Posted 4 years ago

Thank you Carolyn for writing us a 5-star review.

Posted 4 years ago

“Great service. Friendly, patient and knowledge staff with excellent product choices.”

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Posted 4 years ago

Love it! Thank you. Patience is a virtue not much encouraged these days.

Posted 4 years ago

“Excellent Customer Service, always very helpful”

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Posted 4 years ago

Thank you, Isobel.

Posted 4 years ago

Stanhope Insurance is rated 4.8 based on 2,613 reviews