Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Write Your review

Tell us how Stanhope Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional & made easy to understand”

Helpful Report

Posted 3 years ago

Thank you for taking a moment to write a review and welcome to the Stanhope community.

Posted 3 years ago

This encourages us as we try to eliminate as much insurance jargon as possible.

Posted 3 years ago

“Generally a great service - good communication”

Helpful Report

Posted 3 years ago

Superb, thank you Andrew.

Posted 3 years ago

“Declan approached my query with understanding and communicated well. A very competitive quote was sourced”

Helpful Report

Posted 3 years ago

Declan is superb at problem finding and we're pleased you experienced this first hand.

Posted 3 years ago

“I have a complicated case- grade 2 listing plus outbuildings a house with paintings and furniture of worth and and attached gallery building selling Cornish Contemporary Art. My broker could not have been more helpful and understanding of the complexities of my case. I am indebted”

Helpful Report

Posted 3 years ago

Yes, Sarah! Sam, your advisor, will be heartened by this review.

Posted 3 years ago

“Excellent, prompt service and managed to reduce my home insurance cost by over 50% with no reduction in the key areas of cover.”

Helpful Report

Posted 3 years ago

That's an incredible saving, very pleasing to read particularly in this current market. We're glad to have you within the Stanhope community.

Posted 3 years ago

“Kirsty was very attentive, returned my call quickly and was knowledgeable about the specific cover I needed.”

Helpful Report

Posted 3 years ago

Very pleasing Joshua, thank you for leaving us a 5-star review.

Posted 3 years ago

“Very good service in no time at all. Thatch Insurance sorted out very quickly and efficiently. Price was very good too.”

Helpful Report

Posted 3 years ago

We're grateful for the review Chris, thank you. Plus, we love a thatch property!

Posted 3 years ago

“Helpful polite”

Helpful Report

Posted 3 years ago

Thank you!

Posted 3 years ago

“Excellent, responsive,prompt and efficient service.”

Helpful Report

Posted 3 years ago

Thank you for the 5-star review Neil.

Posted 3 years ago

“Arif islam”

Helpful Report

Posted 3 years ago

Thank you.

Posted 3 years ago

“I was extremely impressed with the professionalism and competence of Stanhope Insurance. I had spent over 3 months trying to take out a slightly unusual Contents Insurance policy with NFU and been royally messed around. A 5 minute conversation with Rhys, instantly made clear why NFU was never going to be able to sort out a policy for me. Within 2 hours Rhys provided me with 3 quotations, I couldn't believe it! I just wished I'd picked up the phone to Stanhope 3 months earlier. Many thanks”

Helpful Report

Posted 3 years ago

Hi Kelli, Thanks for taking the time to share your experience with us and we are glad that we were able to assist you with your insurance needs. Welcome to the Stanhope Community

Posted 3 years ago

“Really helpful and found me a competitively priced and very high spec home insurance policy.”

Helpful Report

Posted 3 years ago

Hi Christopher, Thank you for taking the time to share your experience with Stanhope and we are glad that we were able to meet your needs. Thanks

Posted 3 years ago

“Excellent service and capability”

Helpful Report

Posted 3 years ago

Good afternoon Joseph, Glad to hear that you were please with the service we provided. Thanks

Posted 3 years ago

“Excellent service, highly recommend”

Helpful Report

Posted 3 years ago

Hi Faraz, Really glad to hear that you would recommend our service to others. Thank you

Posted 3 years ago

“Very good service, and manged to get me a much more cost effective house insurance deal”

Helpful Report

Posted 3 years ago

Hi Andrew & Suzanne, In a time were costs keep rising, we appreciate that value is what people are looking for when it comes to insurance. Thank you for sharing your experience.

Posted 3 years ago

“Very helpful and quick after I needed immediate cover Professional and helpful service”

Helpful Report

Posted 3 years ago

Good afternoon Ruth, Thank you for sharing your experience with Stanhope, I am glad to hear that we were able to provide the immediate cover that you required. Thank you

Posted 3 years ago

“Kirsty was my contact. She was very patient and polite, particularly as I asked her to repeat things. Your premium was very competitive and you placed me with the UK’s leading insurer.”

Helpful Report

Posted 3 years ago

Hi, Thank you for sharing your experience with Stanhope. We apricate the importance of finding value in your policy. Welcome to the community

Posted 3 years ago

“Really good service from the time I contacted them until my insurance was finalised.”

Helpful Report

Posted 3 years ago

Hi Paul, Glad to hear that you were pleased with the end to end service you were provided. Thank you

Posted 3 years ago

“Helpful and reliable - hugely grateful”

Helpful Report

Posted 3 years ago

Good afternoon Clare, We are grateful that you have taken the time to share this with us, thank you. Welcome to the Stanhope Community.

Posted 3 years ago

“Really good customer service, friendly and knowledgeable, good price as well.”

Helpful Report

Posted 3 years ago

Hi Carole, Thank you for sharing your experience with us and we are glad that we were able to meet your needs with the policy provided. Thanks

Posted 3 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews