Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and friendly and well informed consultant”

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Posted 3 years ago

Thank you so much Suraj for your 5 star rating and for your kind words about our service and consultant. We are so proud of the friendly, knowledgeable consultant, and we are glad that we were able to provide you with a good service experience.

Posted 3 years ago

“Ryan Ottaway was professional, thorough and knowledgeable from start to finish whilst arranging the insurance for our home whilst it is being refurbished. I would recommend Ryan's services without hesitation.”

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Posted 3 years ago

Thank you so much, David, for your 5 star rating of Stanhope Insurance. We are delighted to have been able to provide you with a professional service throughout the process of arranging insurance for your home. We appreciate your kind words about Ryan Ottaway and are so glad that you would recommend his services without hesitation. Thank you again for your great review.

Posted 3 years ago

“So nice to speak to an actual person and discuss what insurance would best fit my needs, whole experience was easy and painless which is rare when it comes to insurance - wish I'd found them sooner!”

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Posted 3 years ago

We are so glad that you were able to speak with a representative of Stanhope Insurance and that your experience was easy and painless. We truly appreciate that you have chosen our services and we look forward to having you as a recurring customer!

Posted 3 years ago

“Meet all our needs”

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Posted 3 years ago

Thank you so much for your 5 star rating of Stanhope Insurance! We really appreciate your kind words. At Stanhope, we are dedicated to meet all our customers' needs, so it's wonderful to hear that we've been able to do that for you.

Posted 3 years ago

“Prompt and friendly service and they improved and bettered the quote from another provider by £200, happy to use again.”

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Posted 3 years ago

We are glad to hear that you experienced our prompt and friendly service and that we were able to beat a quote from another provider. It's fantastic that you would be happy to use us again! We appreciate your continued loyalty, and look forward to many successful years of providing you with our services.

Posted 3 years ago

“Competitive price, speedy quote & helpful adviser”

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Posted 3 years ago

We greatly appreciate your continued support, and we're glad that you've had such positive experiences with a Competitive price, speedy quote & helpful adviser. It means a lot to us that you've been a loyal customer, and we look forward to continuing to serve you in the future!

Posted 3 years ago

“Frendly, helpful & phoned me back as promised, which did not happen when I contacted some other companies. Found me suitable insurance in good time. Would recommend.”

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Posted 3 years ago

It's great to know that our friendly and helpful team at Stanhope Insurance was able to find you suitable insurance in good time! We truly appreciate you choosing us. Welcome to the Stanhope community.

Posted 3 years ago

“Will was very helpful and kept to his word on updates and also being able to beat my existing premium”

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Posted 3 years ago

Thank you, Caroline, for your wonderful 5 star rating of Stanhope Insurance. It's great to hear that Will was helpful and kept to his word on updates, as well as being able to beat your existing premium. We are thankful to have you as a new customer!

Posted 3 years ago

“The service is personal and the salesperson asked sensible questions and listened. For these simple reasons Stanhope were a joy to deal with.”

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Posted 3 years ago

Thank you so much, Francis, for your 5 star rating of Stanhope Insurance! We are so happy to hear that our service is personal and that Stuart asked sensible questions and listened. It truly is a joy to deal with Stanhope and we are thankful for your loyalty!

Posted 3 years ago

“Declan was really helpful , ensured the cover suited our needs and was quick to answer any queries.”

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Posted 3 years ago

Thank you so much for providing us with a 5 star rating, Cynthia! We're so glad to hear that Declan was able to provide you with the coverage that fits your needs. We truly appreciate you choosing Stanhope Insurance.

Posted 3 years ago

“After many many calls to other brokers, Stanhope were the first who could assist us with our specific situation. Not only that, Sam, who looked after us, was helpful, fast and thorough. If things continue like this, we’ll be happy to stay with Stanhope.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Stanhope Insurance! We're delighted to hear that out of many calls to other brokers, Stanhope were the first to be able to help you with your specific situation. We are especially pleased to hear that Sam was helpful, fast and thorough. We look forward to continuing the excellent service and being able to keep you as a customer!

Posted 3 years ago

“I have not used Stanhope previously but approached them for an alternative quotation for my home content renewal as I was concerned about the proposed cost from my existing insurer. Scott Talbot was extremely helpful, professional and personable and was able to provide me with a quotation from an alternative insurer which was considerably cheaper than my existing provider and so I have insured through Stanhope with them. I have been impressed with the level of service.”

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Posted 3 years ago

Thank you Philippa for your kind 5-star rating of Stanhope Insurance! I'm so glad to hear that you've been pleased with the level of service we provided. Your decision to switch to Stanhope Insurance clearly paid off and it's always a pleasure when we can offer a tailored solution that saves our customers money. We are grateful to have you as a customer.

Posted 3 years ago

“Excellent service. I was looking for empty property insurance and struggling to find the right product with other companies. Stanhope quickly identified the right product for us and set everything up quickly. Thank you.”

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Posted 3 years ago

We're grateful for your review and pleased you were paired with the right product. Welcome to Stanhope!

Posted 3 years ago

“The process was easy, our requirements were quickly understood and a suitable product was offered. Questions and changes to the level of cover were readily accepted. Overall a great service at a competitive price”

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Posted 3 years ago

Vitalizing 5-star review. Thank you.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Much appreciated Andrew, thank you.

Posted 3 years ago

“Very efficient, and called me back when they said they would. I appreciated the personal touch.”

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Posted 3 years ago

We love this! It's important to be punctual, even for telephone meetings. Thank you, Kate

Posted 3 years ago

“Was a pleasure doing business with Stanhope. Every member of staff were courteous and extremely well informed. Would recommend them to anyone looking for this kind of insurance”

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Posted 3 years ago

Thank you, Scott, for your 5 star rating of Stanhope Insurance! We are thrilled to hear that you had a positive experience with us. We strive to provide our customers with the best service possible, and we appreciate your kind words. It was our pleasure doing business with you.

Posted 3 years ago

“friendly and professional”

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Posted 3 years ago

Thank you so much, Rolf, for your 5-star rating of Stanhope Insurance! We appreciate your feedback and are so glad to hear that you found our staff to be friendly and professional. We hope to continue providing you great service!

Posted 3 years ago

“Stuart was very helpful”

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Posted 3 years ago

Thank you for your 4 star rating of Stanhope Insurance! We're glad to hear that Stuart was very helpful in your experience - we strive to provide the highest quality of service.

Posted 3 years ago

“Good honest dialog and service”

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Posted 3 years ago

Thank you so much, John, for your generous 5-star rating of Stanhope Insurance. We truly appreciate your positive feedback regarding our good honest dialogue and service. We are thrilled to have had you as a loyal customer and look forward to continuing to serve you in the future. Thanks again!

Posted 3 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews