Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly & helpful, a bit hectic when I called, short of Staff? Product for me seems good though.”

Helpful Report

Posted 3 years ago

Hi Stephen, Thank you for providing your feedback, we do pride ourselves on our helpful service and providing the correct policies for individuals needs.

Posted 3 years ago

“Excellent service. Would definitely recommend. Quick response. Fair price. Friendly. Understood needs.”

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Posted 3 years ago

Hi, It is great to hear that you would recommend our service going forward, we certainly understand that with the cost of living rising that value needs to be found wherever possible. Welcome to the Stanhope Community

Posted 3 years ago

“The experience from my initial contact through to your fulfilling my requirements was outstanding and most professional. Absolutely outstanding”

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Posted 3 years ago

Good Afternoon David, Thank you for sharing your experience with Stanhope and we are glad that we showed our outstanding service. Welcome to the Stanhope Community

Posted 3 years ago

“Sam was brilliant. She dealt with me politely when I was bad-tempered and stressed. Got me a quote that was cheaper than the other 5 I contacted. Was able to answer all my questions. What more can you ask for.”

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Posted 3 years ago

Good afternoon Ann, Thank you for sharing your experience with Stanhope and we are glad that we were able to provide a suitable policy and answer any questions that you had.

Posted 3 years ago

“Home contents insurance arranged very efficiently; good value and supporting information to help make suitable choice of policy”

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Posted 3 years ago

Hi, Thank you for sharing this with us, we completely understand that it is important to find a policy that shows good value, especially when other cost keep increasing. Welcome to Stanhope.

Posted 3 years ago

“Our advisor Ryan was so very helpful in guiding me through the difficult decisions regarding contents insurance.”

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Posted 3 years ago

Hi Janet, I am glad to hear that we were able to assist you with the difficult decisions in insurance, we certainly pride ourselves on our shared knowledge. Thank you

Posted 3 years ago

“Great service, very professional.”

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Posted 3 years ago

Hi, Thank you for sharing your experience with Stanhope.

Posted 3 years ago

“house insurance sorted to my requirements, advisor kept me in touch all the way, very friendly and good service.”

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Posted 3 years ago

Hi Bob, Thank you for taking the time to share you experience with Stanhope, are pleased that you were happy with the outcome provided. Welcome to the Stanhope Community

Posted 3 years ago

“I am writing this review about a week after buying building insurance from Stanhope, I would have done it sooner but moving flat is a stressful time! To keep this short and to the point, Stanhope (and in particular, Declan and Lydia, massive shout-out!) have made this an easy process. My flat is in a listed building and has a number of oddities about it and to say they made the process easy would be underselling it. They talked me through the whole process and were incredibly knowledgeable and professional while coming across as very compassionate and answered every single one of my (very many) questions brilliantly. Not only this, but they found me a quote that was very very reasonable considering my flat's oddities. I really can't recommend them enough. Again, Declan and Lydia, you guys are the best, thank you so much!”

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Posted 3 years ago

Hi Ben, Thank you for taking the time to share your story with us. We are so pleased that we were able to provide you with a policy tailored to your specific needs, and a policy that shows great value. Welcome to the Stanhope Community.

Posted 3 years ago

“Excellent experience from start to finish. Ryan was helpful, knowledge and ensured I was up to date on the progress of my insurance application.”

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Posted 3 years ago

Thank you, Hans. Kind of you to review Ryan's work. Welcome to Stanhope.

Posted 3 years ago

“Good price and service”

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Posted 3 years ago

Thank you for the 5-star review.

Posted 3 years ago

“decent price for empty house insurance, lady on phone polite”

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Posted 3 years ago

Great to read, thank you!

Posted 3 years ago

“Easy to deal with, good service, very professional”

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Posted 3 years ago

Superb! Thank you, Mark.

Posted 3 years ago

“Happy with the professional way in which my Insurance was sorted out”

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Posted 3 years ago

Pleasing review of Ryan's work. Thank you, David.

Posted 3 years ago

“Very efficient professional and friendly”

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Posted 3 years ago

Excellent review of Kirsty's work. Thank you, Catherine.

Posted 3 years ago

“I went to Stanhope after existing insurance could not cover all my valuables. They were quick and competent so l bout a building and Contents policy”

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Posted 3 years ago

We love everything tricky to insure. Thank you, David.

Posted 3 years ago

“Friendly and knowledgeable”

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Posted 3 years ago

Hi, Thank you for sharing your experience with Stanhope, we are glad that we were able to provide what you were looking for.

Posted 3 years ago

“Very helpful and professional”

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Posted 3 years ago

Hi, Thank you for your feedback, we are please that you found the service helpful and professional. Welcome to the Stanhope Community

Posted 3 years ago

“Very professional, responsive and helpful”

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Posted 3 years ago

Hi Kellie, Thank you for sharing your experience with Stanhope insurance, glad that we were able to meet your needs.

Posted 3 years ago

“Retrieved a competitive quote (for a thatched property) quite efficiently, where other brokers did not.”

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Posted 3 years ago

Hi Kristopher, Thank for taking the time to share this, we are glad that we were able to be both efficient and competitive in such a non standard market. Welcome to the Stanhope Community.

Posted 3 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews