Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always Stanhope were quick, efficient, no fuss and good value. A pleasure to do business with them”

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Posted 2 years ago

Thank you so much for the 5 star rating, Miles! We really appreciate your kind words about our quick, efficient, no fuss and good value services. We are so delighted to have you as a repeat customer and we hope to serve you well.

Posted 2 years ago

“very helpful in organising our insurance, only one small hitch which was sorted quickly”

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Posted 2 years ago

Thank you for your 4 star rating of Stanhope Insurance Theresa. We are pleased to hear that our team was helpful in organising your insurance. Thank you for trusting us with your repeat business!

Posted 2 years ago

“Courteous, knowledgeable and helpful.”

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Posted 2 years ago

Thank you, Peter!

Posted 2 years ago

“All I can say is very. Professional in aspects”

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Posted 2 years ago

Superb, thank you Christopher.

Posted 2 years ago

“Well informed staff plus competitive rates”

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Posted 2 years ago

Thank you Arnold for the 5-star review of Chantelle, and her work.

Posted 2 years ago

“Great help .”

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Posted 2 years ago

Thank you, Sherryll, for taking a moment to write us a review.

Posted 2 years ago

“After several emails to confirm various questions Stanhope provided buildings & contents insurance. It was however quite expensive for an intangible product.”

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Posted 2 years ago

We appreciate the positive comments about our hard work. Sadly, like you, we cannot effect the pricing but we do our best!

Posted 2 years ago

“Incredible service again from Sarah and the team at Stanhope. She answered all my questions, chased the insurer and was basically brilliant! I can't believe how little you actually charge for this service - absolutely outstanding!”

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Posted 2 years ago

Encouraging and uplifting review of Sarah and the team. Thank you, Manuella. We'll be sure to pass this on.

Posted 2 years ago

“Extremely helpful and efficient in advising us about our home insurance.”

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Posted 2 years ago

Thank you for leaving us this 5-star review, Nicola. We'll be sure to pass on to Donna.

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thank you Patrick for taking a moment to write a 5-star review of the service received from Megan. Uplifting stuff.

Posted 2 years ago

“Efficient service and clear advice delivered by friendly people who are clearly experts.”

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Posted 2 years ago

Thank you for the 5-star review of Paul's service.

Posted 2 years ago

“Excellent service and feedback..”

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Posted 2 years ago

Thank you, Berge, for the 5-star review.

Posted 2 years ago

“Very professional and extremely trustworthy!”

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Posted 2 years ago

We appreciate you taking a moment to write us a 5-star review, thank you.

Posted 2 years ago

“The team responded quickly to my enquiry, they were attentive and courteous at all times and took the stress away from the process. They explained the pros and cons of the cover and helped guide me to ensure that I got the product required. I would certainly use them again for other insurances as and when required.”

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Posted 2 years ago

Thank you, Christopher, for your amazing 5 star rating of Vicky Pine from Stanhope Insurance! We are glad that our team was able to provide an attentive customer experience and take the stress out of the process for you. We're so pleased that you got the right product and we hope to see you again for any other insurance needs you may have in the future.

Posted 2 years ago

“Excellent service…extremely polite - professional …. A perfect combination. Thank you.”

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Posted 2 years ago

Thank you very much for your 5-star rating of Donna from Stanhope Insurance. We appreciate your kind and generous words about our excellent service, extremely polite and professional employees. Welcome to Stanhope.

Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

Thank you for the 5-star review.

Posted 2 years ago

“Great service.”

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Posted 2 years ago

Thank you, Alex. We appreciate the 5-star review.

Posted 2 years ago

“The person who sorted it all out was very professional and explained everything very clearly. It was done very quickly and smoothly.”

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Posted 2 years ago

Thank you so much for your 5-star rating, Hilary! We're cock-a-hoop to read that you had a positive experience with the team.

Posted 2 years ago

“Very helpful, really good service and best of all great price.”

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Posted 2 years ago

Thank you, Paul, for the 5-star review.

Posted 2 years ago

“I recently had to put specialist cover in place for my first and I hope only building renovation project. I was looked after by Ryan Ottoway. I really got the sense that Ryan listened to what I needed, understood the stress involved in moving and renovation projects and was professional, courteous and responsive in his dealings with me. I would certainly recommend him and Stanhope in the future.”

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Posted 2 years ago

Thank you so much, Nadine, for your 5-star rating of Stanhope Insurance! I'm so glad that Ryan was able to assist you with your renovation project and was able to provide the specialist cover you needed.

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews