Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to organise and very helpful staff. Personal treatment. Good price.”

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Posted 2 years ago

Thank you so much, Joanna, for your four star rating of Stanhope Insurance. We are glad to have been able to make the process "Easy to organise" and that you found our staff "very helpful". We appreciate that you have noticed our "Personal treatment" and that you found our prices "Good".

Posted 2 years ago

“Previous experience with another insurance company had been frustrating, since it involved an automated call system before being put through to a call centre, where I felt that my questions were answered from a script in a robotic manner which was difficult to understand. It was very refreshing to phone Stanhope and immediately speak to a knowledgeable person at their UK office (Matthew), who explained clearly and was easy to understand. Matthew was always available to answer follow-up queries, which provided continuity and enabled the process of arranging insurance cover to be completed efficiently.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Stanhope Insurance, Linda! It is a pleasure to hear of your positive experience and that you found our staff to be knowledgeable and helpful. We value your loyalty and look forward to providing you with continued excellent service.

Posted 2 years ago

“Understood my insurance requirements and was very informative and helpful in setting up my home insurance policy.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Stanhope Insurance! We understand how important it is for customers to feel informed and comfortable with their insurance policy. Thank you for choosing Stanhope Insurance!

Posted 2 years ago

“Very good, helpful advisor, professional and friendly.”

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Posted 2 years ago

Thank you, Marianne, for the 5 star review.

Posted 2 years ago

“Very pleased”

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Posted 2 years ago

Thank you, Duncan.

Posted 2 years ago

“Declan Broderick was very helpful and efficient, many thanks Declan, Jane Boosey”

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Posted 2 years ago

Thank you, Jane. We will pass this encouragement on to Declan.

Posted 2 years ago

“Sarah and he colleagues have always offered the perfect service taking time to understand the individual wants and needs to provide a friendly and trustworthy”

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Posted 2 years ago

Thank you so much for your 5-star rating of Stanhope Insurance! We appreciate your loyalty and it is great to see that you have made us a regular choice when it comes to your insurance needs. We are very grateful for your kind words and look forward to continuing our business relationship with you. Thank you again!

Posted 2 years ago

“Friendly and efficient customer service from Emily. She handled the new enquiry with enthusiasm and professionalism and I was happy to award my specialist house insurance to Stanhope”

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Posted 2 years ago

Thank you for the kind words about Emily's enthusiasm and professionalism. Welcome to Stanhope!

Posted 2 years ago

“Prompt service.”

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Posted 2 years ago

We appreciate the kind words, thank you!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for the 5-star review.

Posted 2 years ago

“Great service, prompt call back and competitive quotation. Clear explanation of policies available and appropriate levels of cover.”

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Posted 2 years ago

Thank you so much for giving Stanhope Insurance a 5 star rating! We really appreciate your positive feedback and are glad you found our service, prompt and quotation competitive. Thank you for your support!

Posted 2 years ago

“Excellent experience, dealt with quickly and professionally after NFU let me down”

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Posted 2 years ago

Thank you for your fantastic review! We are delighted to hear that you had an excellent experience with us and that our quick and professional approach preserved you after NFU let you down. Appreciate your five-star rating of Stanhope Insurance!

Posted 2 years ago

“Excellent service. Phone lines answered quickly. Rung back when promised, if not immediately available. Advisor able to answer my numerous queries relating to a new quote. Feel reassured that well-covered for our needs”

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Posted 2 years ago

Thank you so much, Susan, for your 5 star rating of Stanhope Insurance! We are so glad to hear you had an excellent experience with us from our prompt phone lines to our knowledgeable advisors.

Posted 2 years ago

“Really impressed with Sam. Efficient and professional.”

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Posted 2 years ago

Top stuff, thank you for the 5-star review.

Posted 2 years ago

“I contacted Stanhope for a quote for our home insurance - we'd just received our renewal quote from our then insurers, which had increased by about 25%. Stanhope was very efficient & we accepted the quote they provided, at considerably less than our renewal quote, and 50% less than another quote I had. I was delighted, and will certainly use them again in future.”

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Posted 2 years ago

We are thrilled that you chose Stanhope Insurance and we hope that you continue to come back to us as a repeating customer. To save money on a household bill in 2023 is a great outcome! Welcome to Stanhope.

Posted 2 years ago

“Excellent service. Found a new policy very quickly when my previous policy was about to expire”

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Posted 2 years ago

Sourcing terms expediently is really important to us - we appreciate you commenting on this. Thank you and welcome to Stanhope.

Posted 2 years ago

“All my dealings with Stanhope were clear and concise, information was provided swiftly and again this was clear and easily understandable.”

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Posted 2 years ago

Very pleasing review, Tina. Thank you. Stuart handled your enquiry and we'll be sure to pass this on to him.

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Thank you for the 5-star review, Pauline.

Posted 2 years ago

“Excellent understanding of needs. Excellent response time.”

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Posted 2 years ago

We take pride in handling tasks quickly and efficiently. We're pleased you experienced this first hand.

Posted 2 years ago

“excellent service for what was a complex risk to place”

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Posted 2 years ago

Thank you, Jenny! Donna handled the enquiry and she is a superstar!

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews