Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service!”

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Posted 2 years ago

Thanks Carol!

Posted 2 years ago

“Listened to my requirements, provided a very competitive quote”

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Posted 2 years ago

We are glad we managed to provide a competitive quote! Thank you for choosing us.

Posted 2 years ago

“i have been delt with by Holly Leng she has been absolutely brilliant, she called when she said she would, explained the cover completely so i fully understood. I have found the whole process very easy and this is due to the time taken by Holly. i would have no problem in recomending her and the company.”

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Posted 2 years ago

Thank you for your kind words, Mark!

Posted 2 years ago

“Very easy to deal with and friendly staff. Made the process really easy and best value policy I could find for us”

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Posted 2 years ago

thank you Steven, we appreciate the 5-star review.

Posted 2 years ago

“The broker from Stanhope tried really hard last year to find the best value home insurance deal for us, and it was a really straightforward renewal process this year. The house is normally a real hassle to insure (listed, thatched) and it was made easy with this company. So much so that I felt obliged to write this review which I never normally do!”

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Posted 2 years ago

Thank you so much for your kind words and for taking the time to leave a 5-star review for Stanhope Insurance. We are pleased to hear the renewal process was straightforward and hassle free. We also appreciate your loyalty as a returning customer and for maintaining such a strong relationship with us. It's customers like you who make us confident that Stanhope Insurance is going above and beyond to provide the best possible service to our clients. Thank you for being part of the family!

Posted 2 years ago

“Extremely responsive, informative and a good understanding of what type of cover was required.”

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Posted 2 years ago

Thank you, Graham. We appreciate the comment about being understood.

Posted 2 years ago

“We dealt with Stuart who was very professional and spent a lot of time to ensure that we had the right policy for our needs.”

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Posted 2 years ago

We'll pass on the encouragement to Stuart. Thank you, Barry. Welcome to Stanhope!

Posted 2 years ago

“I used Stanhope to obtain Renovations Insurance. The staff I dealt with were all very polite, professional and knowledgeable in their subject matter. I'd like to pass on my thanks to Ryan Ottaway, Hugo Pollitt and Jessica Regan for their sound advice and excellent customer service.”

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Posted 2 years ago

We're glad to see that our staff gave you the professionalism and knowledge you needed when you used us to obtain Renovations Insurance. We'd like to thank you for your kind words about Ryan Ottaway, Hugo Pollitt, and Jessica Regan.

Posted 2 years ago

“From the moment I made contact with Matthew Ashton I received a clear and honest explanation of the policy he recommended for my Grade2 listed property and everything was in place ready to be implemented on exchange of contracts and at less cost than other options I had explored. I am very glad I found Stanhope on the internet.”

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Posted 2 years ago

Love this review. Thank you!

Posted 2 years ago

“Stanhope provide timely reminder of renewal and are always responsive to requests around policy and other products. Importantly, when they promise to do things, they get done. I remain very pleased with the service I get.”

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Posted 2 years ago

Thank you, Linda. Ensuring the renewal process is simple is good to hear!

Posted 2 years ago

“Easy to deal with, understood my needs and found solutions that were clear and affordable.”

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Posted 2 years ago

Superb review of the Stanhope team. Thank you, Stephen.

Posted 2 years ago

“A very friendly and efficient experience. Despite having to work with a very limited time frame Emily did a great job in securing me a very good quotation. Would definitely recommend.”

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Posted 2 years ago

We appreciate the kind words towards Emily alongside your comments about recommending us. Thank you.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Encouraging review, Alyson. Thank you.

Posted 2 years ago

“Abbie helped me convert the existing policy I'd set up with Stanhope when my circumstances changed. This was done for no additional fee and at a competitive premium.”

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Posted 2 years ago

Abbie is certainly a fantastic account manager. Thank you commenting on her top quality service.

Posted 2 years ago

“Renewed at a competitive premium, notwithstanding a slightly unusual addition to the cover required.”

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Posted 2 years ago

We appreciate you commenting on your positive renewal experience. Thank you, Charles

Posted 2 years ago

“Outstanding service-”

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Posted 2 years ago

Thank you for leaving a review of the service received by Ryan Cunningham.

Posted 2 years ago

“Very helpful and informative and understood our needs.”

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Posted 2 years ago

Understanding the needs of our clients is really important to us. Thank for commenting on this. 👍

Posted 2 years ago

“I felt I was in very good hands right from the start. Mine wasn't the easiest case but they helped me to a great solution.”

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Posted 2 years ago

Superb review of the team, Alex. Thank you.

Posted 2 years ago

“Stanhope is a good insurance brokerage able to accommodate specific requirements to customise your policy to suit your needs”

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Posted 2 years ago

Agreed, Michael. The more unique the risk, the better suited it is for us.

Posted 2 years ago

“As always Stanhope were quick, efficient, no fuss and good value. A pleasure to do business with them”

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Posted 2 years ago

Thank you so much for the 5 star rating, Miles! We really appreciate your kind words about our quick, efficient, no fuss and good value services. We are so delighted to have you as a repeat customer and we hope to serve you well.

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews