Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Write Your review

Tell us how Stanhope Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service for what was a complex risk to place”

Helpful Report

Posted 2 years ago

Thank you, Jenny! Donna handled the enquiry and she is a superstar!

Posted 2 years ago

“Excellent service, very knowledgeable, and extremely prompt.”

Helpful Report

Posted 2 years ago

Heartening 5-star review. Thank you.

Posted 2 years ago

“Great service and attention in obtaining and providing the most competitive quotation which met our needs for house and contents insurance”

Helpful Report

Posted 2 years ago

Understanding what our clients problems are is crucial to the service we provide. Encouraging to read of your first hand experience. We appreciate you writing us a review. Thank you.

Posted 2 years ago

“Super fast, Donna was excellent. She was friendly and efficient and engendered trust from the off!”

Helpful Report

Posted 2 years ago

What more can be said... brilliant review, thank you, Terry!

Posted 2 years ago

“Recently used Stanhope insurance to insure a diamond ring. Dealt with a lovely advisor called Holly. So friendly and knowledgeable. She explained the cover fully and answered all my queries large or small. Thanks”

Helpful Report

Posted 2 years ago

Thank you Fiona for your kind 5 star rating! We are delighted to have provided you excellent service with Holly. It's always a pleasure to hear such great feedback and we appreciate you taking the time to review us. Thanks again!"

Posted 2 years ago

“Very helpful staff with competitive prices”

Helpful Report

Posted 2 years ago

Thank you for the 5-star review.

Posted 2 years ago

“Vicky Pine, was very caring in her approach when asking me questions about my dads home, as sadly he has passed away. She was very helpful with getting me the right insurance and very professional too. Paperwork was sent within a few hours on line and I would recommend 100% . Thank you”

Helpful Report

Posted 2 years ago

Thank you so much, Sonia, for your generous 5-star rating of Vicky from Stanhope Insurance! We are delighted to hear that Vicky Pine was so caring and helpful when it came to getting the right insurance for your dad's home, and we are thrilled that you received all the paperwork you needed online quickly. Getting these types of admin tasks off the to-do list can help you to focus on other, more important, matters. Don't hesitate to call if we can help in any other way.

Posted 2 years ago

“Great helpful customer service everything sorted in quick time good sensible advice”

Helpful Report

Posted 2 years ago

We are so happy to hear that you had positive experiences with us! Thank you for the 5-star review.

Posted 2 years ago

“Matthew communicated well and delivered against the expectations he set.”

Helpful Report

Posted 2 years ago

Thank you, Steve.

Posted 2 years ago

“Excellent service, very helpful and found great solution”

Helpful Report

Posted 2 years ago

Thank you so much for your five-star rating of Stanhope Insurance, John!

Posted 2 years ago

“Superb, fast and knowledgeable. Cant complain at all.”

Helpful Report

Posted 2 years ago

Love this encouraging review, thank you! Emily handled your enquiry and we'll be sure to forward this on.

Posted 2 years ago

“Great service - quick, professional and friendly. After going through the details of our requirements, Emily came back to us quickly. She explained very clearly how their insurance panels work, ran through different options and gave us a great proposal with Covea which we are very happy with. All sorted in one week. Family-run firm and I think it shows in the enthusiasm and positive attitude of the staff. Thank you!”

Helpful Report

Posted 2 years ago

I really appreciate your 5 star rating of Stanhope Insurance, Maureen! Your great experience with our speedy, professional and friendly service, in addition to the understanding of our needs and the provision of a great proposal with Covea, is highly valued. We endeavour to always treat our customers with respect - I'm glad to hear that you certainly experienced this! Thank you for being a returning customer!

Posted 2 years ago

“Good support, small areas for improvement in non-essential details”

Helpful Report

Posted 2 years ago

Thank you for your 4 star rating of Stanhope Insurance! We appreciate your feedback and are happy to hear that you found our support to be good and that the areas for improvement are in non-essential details. We value your opinion and continue to strive to provide the best service possible.

Posted 2 years ago

“Stanhope dealt with my complex insurance for a Manor House efficiently, quickly and professionally”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with a 5-star rating for Stanhope Insurance! We are delighted to hear that you found the service to be efficient, quick, and professional while dealing with your complex insurance for a Manor House. Welcome to Stanhope!

Posted 2 years ago

“Matthew was incredibly professional and helpful. Without fail he answered the telephone and responded to email within a very short time. He made the whole process very easy and even enjoyable!”

Helpful Report

Posted 2 years ago

Yes, that's what we like to hear. Redeeming the insurance experience from one of mundane to enjoyable! Love the review, thank you, Jennifer..

Posted 2 years ago

“Great customer service, speedy and simple service.”

Helpful Report

Posted 2 years ago

Top review, thank you.

Posted 2 years ago

“Incredibly helpful!! I had just moved to the UK and Stanhope went above and beyond to help me get insurance for my new home.”

Helpful Report

Posted 2 years ago

Welcome to the promised land, Charlotte. Glad to have you in the UK, and pleased to have you at Stanhope!

Posted 2 years ago

“Stuart was very helpful and attentive. keeping track of our move and ensuring we had the insurance in place at the correct time”

Helpful Report

Posted 2 years ago

Attentive... a lost art these day. We're pleased you experiences such a nature with Stuart. We're glad you chose to insure through Stanhope.

Posted 2 years ago

“Very helpful. Everything went through easily.”

Helpful Report

Posted 2 years ago

Thank you, Marilyn.

Posted 2 years ago

“Very helpful in assisting with obtaining insurance quotations and likewise the advice on which policy best suited our needs.”

Helpful Report

Posted 2 years ago

Thank you so much Richard for the 5 star rating of Stanhope Insurance!

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews