Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and quick response to my insurance needs.”

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Posted 2 years ago

Superb 5-star review. Thank you!

Posted 2 years ago

“Excellent service improved the premium payment on my household policy”

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Posted 2 years ago

Always encouraging to read about premiums improving. Thank you for the review, Robert.

Posted 2 years ago

“everything was very smooth and great”

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Posted 2 years ago

Thank you, John.

Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Declan was most courteous, helpful and knew his product well. Thank you”

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Posted 2 years ago

A great review of Declan, thank you.

Posted 2 years ago

“Stuart was very helpful and efficient. I would definitely recommend them to others”

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Posted 2 years ago

Thank you, Andy. We'll ensure to pass this review on to Stuart.

Posted 2 years ago

“1st Class service answered all my questions, I also was impressed if Donna did not know the answer to a question she immediately stated the fact and she would find the answer. This is rare, normally people try to bluster, very good procedure.”

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Posted 2 years ago

We appreciate your honest feedback about the service received and that Donna demonstrated integrity throughout. Encouraging

Posted 2 years ago

“simple procedure no high pressure insurance tailored to customers requirements”

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Posted 2 years ago

Thank you, Andrew. We're intentional about a non-pressurised new business process. It's good you experienced this first hand.

Posted 2 years ago

“I was pleased by Stanhope's quick response to my insurance queries - a very professional service”

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Posted 2 years ago

Thank you for leaving us a 5 star review.

Posted 2 years ago

“excellent service - no hesitation in recommending.”

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Posted 2 years ago

Thank you for the 5 star review.

Posted 2 years ago

“Holly helped me at short notice secure insurance that would cover a piece of jewellery whilst abroad. The service provided was excellent and I would highly recommend!”

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Posted 2 years ago

We are delighted to hear that our customer service was up to par and that our services offered were excellent. We are pleased that Holly was able to help you with the needed insurance for your jewellery when traveling abroad and even more pleased that you would be recommending our services to others!

Posted 2 years ago

“Quick and responsive service, kept me very well informed all the way through the quote process and came back with two recommended quotes both of which were significantly better than my exiting insurance.”

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Posted 2 years ago

Thank you for remarking on Sam's expediency. We are grateful for the review, Martin.

Posted 2 years ago

“The response to my enquiry for an alternative insurance provider was handled courteously and a competitive solution was provided within 24 hours. The whole process was hassle-free and the outcome was highly satisfactory. I would not hesitate in recommending Stanhope Insurance to friends.”

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Posted 2 years ago

Thank you Christopher for taking the time to leave us a 5-star rating!

Posted 2 years ago

“I was looking for specific cover for a collection Emily was super helpful during the process - very prompt and informative when many other suppliers either failed to respond or took over a week to respond. Emily was focused and got the cover in place at a great price within days great service thanks”

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Posted 2 years ago

Thank you, Darren.

Posted 2 years ago

“Excellent - saved me nearly £700 in one morning!”

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Posted 2 years ago

That's brilliant, so good to hear.

Posted 2 years ago

“Excellent experience from start to finish. All very straightforward, call dealt with very professionally, competitive quote - happy to proceed at the end of the call. Emailed through my up to date valuation of the piece of jewellery, received confirmation that this has been attached to my file. 10/10 to Stanhope.”

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Posted 2 years ago

Yes, Daphne. Such a positive review. Thank you.

Posted 2 years ago

“Very helpful. Understood & met my requirements quickly & professionally at reasonable cost. Would recommend”

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Posted 2 years ago

A glowing review of the team, thank you, Norman.

Posted 2 years ago

“Professional, pain-free advice resulting in a competitive policy. What more can you ask!”

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Posted 2 years ago

Superb review. Thank you, David.

Posted 2 years ago

“Generally good, although there have been some slip ups in providing call-back when promised. Additionally, when I asked to see a copy of a policy document (to read the details), it took more persuasion than should have been necessary to get a copy. I am still a customer but things will need to improve next time if I'm to remain so.”

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Posted 2 years ago

We appreciate the honest feedback. This will help to improve our process.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews