Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very friend, efficient and did everything they could to make the policy work for what I needed”

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Posted 3 years ago

Thank you, Thomas, for the 5-star review and welcome to the Stanhope community.

Posted 3 years ago

“V helpful arranging home insurance with high value articles which main stream insurers wouldn’t cover. Paid less than last years well known insurer so v happy.”

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Posted 3 years ago

This is an excellent outcome all-around... thank you for the 5-star review and welcome to Stanhope.

Posted 3 years ago

“Very friendly helpful staff (Laura)and efficient, excellent service”

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Posted 3 years ago

Encouraging review Stephen, we will forward this to Laura.

Posted 3 years ago

“Sam Meyer was very courteous, helpful and responsive. Stanhope was able to source a property, contents and valuables insurance that two other brokers were unable to accomplish.”

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Posted 3 years ago

Sam Meyer is excellent as her job. She is especially good at problem solving and it appears she has done it again. Well done, Sam and thank you, Marianne, for the 5-star review. Welcome to Stanhope!

Posted 3 years ago

“I rang for a contents quote. Laura was so helpful and understood what I wanted. Giving me a quote which was a considerable saving. She was friendly, understanding and professional.”

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Posted 3 years ago

A very pleasing review indeed. Thank you very much.

Posted 3 years ago

“Very efficient service, friendly helpful staff.”

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Posted 3 years ago

Brilliant to know, Tracy. Thank you.

Posted 3 years ago

“Great service. I was able to speak to the same person each time I called back. Very personalised service - which is a luxury in today's world of live chats and call centres.”

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Posted 3 years ago

We pride ourselves on such a personalised service. No matter the cost, we will intentionally over-staff our on the phone roles to ensure telephone calls are answered in a matter of seconds or minutes. Thank you for the review, Nicola.

Posted 3 years ago

“The customer service agent I delt with was very polite and got me the best deal”

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Posted 3 years ago

You dealt with the wonderful, Declan! We will pass this on to him. Thank you.

Posted 3 years ago

“I was dealt with politely and efficiently”

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Posted 3 years ago

That would be the fantastic, Sam Meyer, who handled your enquiry. She is a Stanhope superstar!

Posted 3 years ago

“Excellent service from Robyn, unfortunately I’m a difficult person to get hold of but she persevered and explained everything fully to me to give me the confidence that I was purchasing the right product for my needs.”

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Posted 3 years ago

We love the honesty, Nichola! Thank you for the 5-star review.

Posted 3 years ago

“Easy to deal with and gave me a good price. Somewhat disappointed that they didn't get back in touch a few days later when I invited them to quote for another property”

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Posted 3 years ago

Nooooo! I cannot believe we didn't call you back. We deeply apologise and will see if there's anything we can do now, hoping it's not too late to help. We're appreciative of your honesty.

Posted 3 years ago

“A pleasure to deal with such an efficient company.”

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Posted 3 years ago

Thank you, Stanley.

Posted 3 years ago

“Dry friendly efficient and professional service from my initial enquiry to completion. Having been in the insurance business for 47yrs before retiring, it was refreshing to find a company which obviously prides itself on personal service of the highest order. Well done.”

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Posted 3 years ago

Noting your thorough experience in the insurance sector, we're deeply grateful for, and encouraged by, your 5-star review. Thank you, Philip.

Posted 3 years ago

“Very good service and communication. Sonny Collins was very helpful.”

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Posted 3 years ago

Excellent. Thank you, Linda, for the 5-star review.

Posted 3 years ago

“Excellent service and follow-up with documents at a very competitive price. Highly recommend”

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Posted 3 years ago

Heart warming review. Ryan Ottaway handled your enquiry and we'll be sure to let him know. Thank you, Simon.

Posted 3 years ago

“This is my first experience of Stanhope and I have been very impressed. Responsive follow up to my initial contact and then an easy and pleasant exchange to put single item insurance in place with no delays in checking with underwriter. Documents swiftly followed. Excellent service.”

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Posted 3 years ago

Declan Broderick has been handling your case and we will forward this positive feedback onto him. Thank you for taking a moment in your busy schedule to write such thoughtful and kind words. Welcome to Stanhope, Linda.

Posted 3 years ago

“So far, I have noted that Stanhope operates in an efficient and business-like manner, keeping in mind the personal needs of its client.”

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Posted 3 years ago

You're spot on. Combining efficiency with personality is important to us. Thank you for the review, Adriaan.

Posted 3 years ago

“A very well deserved 5 stars all round.”

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Posted 3 years ago

Thank you very much, Raza. Welcome to the Stanhope community.

Posted 3 years ago

“Knowledgable and helpful - quick to conclude a tricky enquiry”

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Posted 3 years ago

Superb! We appreciate the 5-star review, Nicholas. Thank you.

Posted 3 years ago

“Kirsty fully understood my needs and provided a package which allows me great flexibility.”

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Posted 3 years ago

Thank you very much for the 5-star review. Welcome to the Stanhope community.

Posted 3 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews