Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your colleague Kirsty was very helpful in responding to my enquiry and enacted our policies on time.”

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Posted 3 years ago

Marvellous, David. Thank you.

Posted 3 years ago

“The person, who dealt with my insurance request, was extremely helpful and knowledgeable. Nothing was too much trouble for her. It meant that I had confidence in the product she found for me. Very competitive insurance.”

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Posted 3 years ago

Thank you for leaving this review. Kirsty handled your enquiry and arranged the insurance for you. We will ensure she reads your encouraging words.

Posted 3 years ago

“The process of getting the insurance I needed was far easier than with other insurers”

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Posted 3 years ago

Thank you for reflecting on the ease of purchase using Stanhope Insurance.

Posted 3 years ago

“Friendly service, that helped us find a great deal. I enquired on a Sunday afternoon and they were phoning me to help find a quote by 9am the next day.”

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Posted 3 years ago

Thank you Anna for taking a moment to write a review this morning. We will pass this on to Stuart which will encourage him.

Posted 3 years ago

“Laura who I spoke to couldn't have been more helpful. She explained my options in detail and never tried the 'hard sell' which was refreshing.”

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Posted 3 years ago

Love this review, Joanne, thank you. Laura is certainly a Stanhope superstar! Welcome to the Stanhope community.

Posted 3 years ago

“Very professional. Listened to the request re issues with insurance and helped resolve them. This is the service one would expect from a good broker. Not one size fits all. My only suggestion is that the broker talked very fast on the phone at times and may need to be aware that “oldies” hearing can find that difficult! He was friendly and professional. We received a very good quote.”

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Posted 3 years ago

Thank you Kerstin and Andrew for the review and constructive feedback which is received in good spirit. We have sent this to Stuart to help him slow down! Welcome to the Stanhope community.

Posted 3 years ago

“Efficient and helpful”

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Posted 3 years ago

Thank you, Phil.

Posted 3 years ago

“They offer a first class service from understanding your needs through to finding a competitive insurer. This is the second policy they have sorted for me and I will talk to them again when my other policies are up for renewal.”

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Posted 3 years ago

Excellent! Thank you for continuing to purchase a policy with us. Heartening to know you've received a consistent service with multiple purchases.

Posted 3 years ago

“Excellent service fast and super efficient that’s Stuart and Ryan for dealing with our matters so quickly”

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Posted 3 years ago

Thank you for reflecting on the speed of Stuart and Ryan's service. Well received and very encouraging.

Posted 3 years ago

“Excellent service from start to finish from Elliot at Stanhope. The service and cover they offer in my view, is second to none. Well done and thanks!”

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Posted 3 years ago

Thank you Carl for this encouraging feedback. Elliott is one of the newest members of the team and this will vitalise him.

Posted 3 years ago

“very accessible”

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Posted 3 years ago

Thank you for taking a moment to write us a review.

Posted 3 years ago

“So helpful, excellent service”

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Posted 3 years ago

Splendid review Cora, thank you.

Posted 3 years ago

“Very reasonable price for my empty building insurance & Kirsty was very helpful & lovely. I will definitely tell my friends about Stanford & myself will use them in the future if I'm looking for any sort of insurance.”

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Posted 3 years ago

Thank you, Shareen. For reference, we're Stanhope... not Stanford. :)

Posted 3 years ago

“Quick and efficient. Team of professionals that understand how to address special circumstances. Helped me save 20% on my home insurance.”

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Posted 3 years ago

First-rate review. Thank you for taking a moment to write this and welcome to the Stanhope community.

Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Magnificent! Thank you.

Posted 3 years ago

“Competitive rates, clear documents, and kind, sharp, communicative customer service.”

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Posted 3 years ago

Marvellous, thank you for the review and welcome to the Stanhope community.

Posted 3 years ago

“I recently bought a healthcare cover and Stanhope Insurance were very helpful. They ensured that I understand the different options and explained the differences and guided me on the best policy I can have. Thanks Stanhope Insurance for your help.”

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Posted 3 years ago

Thank you for this Stellar review, Manoj. Ryan Cunningham arranged this for you and we'll ensure to feed this back to him. Welcome to the Stanhope community.

Posted 3 years ago

“Under tight deadlines (due to our other insurance provider letting us down) Stanhope were able to acquire us buildings and contents cover for our renovations. They helped keep us calm, informed of progress and explained clearly what the policies would cover. Very very impressed”

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Posted 3 years ago

Being calm under pressure is important and is often demonstrated when a person understands the core problem and how to solve it accordingly. We're pleased you experienced this with us. Thank you for the review and welcome to the Stanhope community.

Posted 3 years ago

“Excellent price and very efficient providing quotes and policy documents”

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Posted 3 years ago

Superb, thank you Andrew.

Posted 3 years ago

“We have a cottage with a mixture of thatch and tiled roofing which needs a specialist broker to understand the risks and secure a fair premium. Declan was most helpful and I was happy with the arrangements he made. David Neale Norfolk”

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Posted 3 years ago

Excellent David - Declan is a superstar at Stanhope.

Posted 3 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews