Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,592 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to review my House & Buildings Insurance which had increased incrementally each year with my current insurer. Laura at Stanhope (bearing in mind the poor thing had to go through all the 'terms and conditions' type questions that the laws require) was extremely efficient, friendly and oh so professional. It wasn't just about the cost (although the savings she achieved for me were considerable) but the cover and her understanding of my requirements that makes me give this firm a 5-star rating.”

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Posted 3 years ago

A clear and descriptive 5-star review Ronald, thank you.

Posted 3 years ago

“Excellent customer service. Hugo understood our insurance needs and communicating regularly throughout the process. Highly recommended”

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Posted 3 years ago

Thank you Louise and welcome to the Stanhope community.

Posted 3 years ago

“After having particular difficulty finding an insurance policy to cover some high value items, Stanhope (and particularly Sonny) was fantastic in finding me not only a policy that suited all of my required needs, but also at an extremely reasonable price (less than half what i was quoted from other similar companies). Will be returning if i need further insurance policies in future. Thanks again!”

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Posted 3 years ago

Thank you, Connor. We will ensure to encourage Sonny with this review.

Posted 3 years ago

“Great service, great price.”

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Posted 3 years ago

Yes, Christine! Thank you very much for the review.

Posted 3 years ago

“Very pleasant and helpful staff”

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Posted 3 years ago

Thank you for the review. We can see that Kirsty Scott handled your enquiry, this will encourage her.

Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

Great to read Andrew, thank you.

Posted 3 years ago

Great to read, thank you, Andrew. We will feed this back to Laura, your advisor.

Posted 3 years ago

“Excellent service and a great price, would highly recommend,”

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Posted 3 years ago

Your 5-star review is greatly appreciated. Thank you. Good to have you with us at Stanhope.

Posted 3 years ago

“Stanhope found a policy that fitted the bill. The person who identified a suitable policy was professional, polite and very customer focused”

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Posted 3 years ago

Uplifting Paul, thank you. It was our one and only Kirsty Scott who sourced the solution for you. We're pleased to have you with us.

Posted 3 years ago

“Very helpful & knowledgeable. Would definitely recommend!”

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Posted 3 years ago

Kind words. Your warm comments are received with a smile. Thank you.

Posted 3 years ago

“Arranged house insurance on an unoccupied property very quickly and efficiently. Donna Sankey was especially helpful and explained everything in an easy, understandable way.”

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Posted 3 years ago

We're committed to removing unnecessary insurance jargon on our telephone calls. The better we understand our markets and products, the clearer we should be with our communication with our clients. Your comments will encourage the coaches who work hard at eliminating jargon. Thank you Sandra.

Posted 3 years ago

“Very helpful setting up policy for unoccupied house.”

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Posted 3 years ago

Thank you, Keith and Gladys. We appreciate you finding time in your schedule(s) to write this review.

Posted 3 years ago

“Very helpful company. They were able to tailor my insurance needs.”

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Posted 3 years ago

It was Sonny that handled your enquiry and we will pass on the thoughtful comments. Thank you!

Posted 3 years ago

“The advisor who sold me the insurance had not checked the details and quoted me a low premium. I paid, but when I saw the policy and checked the details (number of bedrooms) she had to change the quote to a much higher figure. If I am paying a broker to get the best quote I expect better service than this.”

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Posted 3 years ago

Hi Ray and Barbara, thank you for the honest review. Now and then we get things wrong unintentionally. Thank you for feeding this back to us and valuing us enough to feedback accordingly. No excuses on our side and we will endeavour not to make the same type of mistake twice!

Posted 3 years ago

“Very proactive in obtaining a comprehensive policy at a competitive price.”

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Posted 3 years ago

We appreciate your 5-star feedback, Andrew. Thank you for taking a moment to write this review.

Posted 3 years ago

“Fast efficient friendly and managed to get a cracking price on my specialised House insurance. I would not hesitate to recommend them . Trevor Baker”

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Posted 3 years ago

Excellent to read Trevor. Thank you very much for the 5-star review.

Posted 3 years ago

“They were very helpful and friendly. The entire process was straight forward and I feel very well looked after”

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Posted 3 years ago

Helpful and friendly... we love these two words! It was Kirsty Scott who arranged your insurance and this will encourage her. Thank you Madison.

Posted 3 years ago

“Quick and efficient service with friendly customer service.”

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Posted 3 years ago

Thank you for the 5-star review and welcome to the Stanhope community.

Posted 3 years ago

“Very pleased with the standard of service provided, very professional and courteous. The insurance options for the unoccupied property were explained very clearly by Rhys and am now happy that I have adequate cover…thank you.”

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Posted 3 years ago

We appreciate you taking a moment to write this edifying review. Thank you Angela and welcome to the Stanhope community.

Posted 3 years ago

“Donna was extremely helpful and knowledgeable. We were able to get a product that suited our needs perfectly. Highly recommend.”

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Posted 3 years ago

Uplifting review. Thank you very much.

Posted 3 years ago

“Declan was very helpful and got my insurance sorted quickly and efficiently. I am very pkeased with the service provided Thank you”

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Posted 3 years ago

We appreciate you writing the review, Geoffrey. Thank you.

Posted 3 years ago

Stanhope Insurance is rated 4.8 based on 2,592 reviews