REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.80

4.8 Rating 4,208 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,208 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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“The hose and filter arrived in short time and is good quality. I’ve never been disappointed with any product or service from Regulation. Thanks”

Helpful Report

Posted 9 months ago

“all of its items were sent out swiftly and together in one package - which was appreciated both for its own convenience, but more importantly for their obvious mindfulness of their environmental impact anywhere along their chain (if You’ll pardon the pun) and not being needlessly wasteful. it’s been a loyal customer since the late 90’s - and not without good reason! ⭐️⭐️⭐️⭐️⭐️”

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Posted 9 months ago

“Brilliant shop, brilliant shop brilliant staff brilliant products The were for kinky sex shops in London, all gone except regulation Anybody interested in None for sex must visit it at least once”

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Posted 9 months ago

“Very fast delivery from UK to Europe. Great selection and the representation of Bad Dragon (us) products. Losing one star for using FedEx, which I detest.”

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Posted 9 months ago

“A great and reliable fetish shop where I can find anything I need.”

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Posted 9 months ago

“Hi, I am pretty happy with the products but regarding delivery I was a bit shocked by the amount of customs duty I needed to pay. Am additional 70€? That’s another 25% on top. I think you should make that a bit more prominent and transparent within your ordering process.”

Helpful Report

Posted 9 months ago

Hi Martin, Thanks for your feedback and we understand you were surpised by the custom fees due on your order. We do have a shipping info on product pages and in the pop-in cart to notify of potential extra fees but we appreciate it can still be a surprise when a bill comes through later and the total cost isn't available at checkout. We currently remove UK VAT (20%) from all non-UK orders over €150 (IOSS threshold) however we are looking to trial a fully pre-paid service to Germany soon which will ensure the final price paid at checkout includes all remaining taxes and duty expected at the German border. We appreciate your feedback and hope you will still consider us again. - REGULATION

Posted 9 months ago

“Best shop for toys & clothing in London, great staff, wide selection, and always improving.”

Helpful Report

Posted 9 months ago

“The shop team were very friendly and helpful. They did not have the colour but I wanted in the shop but they did online online. They were extremely fast and exactly what I wanted. Nick”

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Posted 9 months ago

“Unfortunately, due to Brexit the shipping needed to go through customs. But REGULATION took care of it and I didn’t have to bother regarding customs and handling costs.”

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Posted 9 months ago

“Very good service”

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Posted 9 months ago

“Great service from the team at Regulation as always. Prompt deliver and discrete packaging!”

Helpful Report

Posted 9 months ago

“A brilliant store with plenty of choice of quality fetish gear. The staff, both in store and online are very knowledgable, friendly and able to help to with any queries which helps a great deal with inspiring confidence given some items (due to their bespoke, hand-made nature) are quite expensive.”

Helpful Report

Posted 9 months ago

“Great great products and great prices, super. Customer services and speedy delivery!”

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Posted 9 months ago

“Can not fault the speed of service and the ease of using the website to order. The quality of products on offer make Regulation my go to shop for needed products of the sort.”

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Posted 9 months ago

“My go to place for gear and toys.”

Helpful Report

Posted 9 months ago

“Received the package very rapidly for and international delivery. The half mask was exactly as expected, with quality. Didnt try it already but will be soon.”

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Posted 9 months ago

“Great products, quality and prices. Very happy with my purchase.”

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Posted 10 months ago

“Excellent service. The staff were friendly and helpful. Thank you very much”

Helpful Report

Posted 10 months ago

“Great service. Fast delivery. And as always when shopping in store fantastic staff. Always happy to help.”

Helpful Report

Posted 10 months ago

“Easy to navigate, fast delivery.”

Helpful Report

Posted 10 months ago

REGULATION is rated 4.8 based on 4,208 reviews