REGULATION have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
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Great service and good price.
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- Tom D
“
Well laid out and easy to navigate web site. Items purchased were well made and excellent quality for the price. All in all will buy from them again .
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- Lee C
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The order this time was delivered fast and the quality of the products seem like they are in good condition. The value of the products are reasonably price. I had an issue last time when i ordered a cockring and there was non in stock but I wasnt told this til after i had purchased the product however which I was not happy about. Overall, the products I ordered this time came on time and seem to be usable.
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- ISIAH D
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High quality products! Never been disappointed with anything, speedy delivery and helpful team support!
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- Anonymous
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Great choice of products. Easy to find what you're after on the website. Discreet, well packed & fast delivery.
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- Philip G
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Really pleased. Always like shopping at REGULATION in store or online. Easy to use web site and delivery was quick and easy.
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- Steven M
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Good returns experience.
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- Gregory B
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The website ordering was quick and easy, product turn up very quickly after ordering.
Quality of product was great.
Unfortunately the sizing chart for across your hand measurement was not very clear, so i had to send back for an exchange. Returns process easy to do. Unfortunately REGULATION had sold out of the size i needed. Refund came thru no problem. I shall keep my eyes open for item coming back in stock.
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- Justin Z
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I order from Vancouver, Canada as we don’t really have great local options for fetish clothing (especially rubber) and I never have any concerns about arrival, shipping, returns, etc.
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- Dakota H
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It did not arrive, I was told by store to wait 15 days until officially lost by Royal Mail and then see if replacement could be arranged. Then had email from support saying ticket had been closed, and this before the 15 days. Have asked for cancellation and refund.
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- R J
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I sent them back asking for a refund that I could then use it it buy the hopefully correct size, a medium pant and a medium jacket.
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- Anonymous
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Package got sent back by dispatcher because of some sort of paperwork issue from the store. Had to fight for a refund im still waiting on. No confirmation store has received it back yet. Ridiculous they caused the entire issue and im the one down money.
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- Brian S
“
Brilliant service as always.Braces perfect completes the the look!
Great products
Keep up the good work guys.
Till my next purchase!!
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- Paul R
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Brought some 14 hole Grinders leather boots which were on display.
Staff very helpful to find the right size as I have wide feet.
Pleased with the boots and service I received.
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- Alan M
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Great service and good price.
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- Tom D
