REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.80

4.8 Rating 4,175 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered from them a few times. The quality of the items they sell is fantastic as well as their customer support who are quick to respond if any issues arise.”

Helpful Report

Posted 5 months ago

“Helpful friendly staff and quality products”

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Posted 5 months ago

“Realy good webstore and store.”

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Posted 5 months ago

“Good shopping experience, very professional, fast shipping.”

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Posted 5 months ago

“Ordered two square peg show tails on sale at a fantastic price arrived at supersonic speed and love them”

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Posted 5 months ago

“fast delivery”

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Posted 5 months ago

“Being a United States-based customer - I am always VERY satisfied with the speed that Regulation packages and ships my orders. Almost unbelievably, most shipments to me arrive and are delivered within a matter of days. . . . unlike many internationally-based retailers that take weeks for their products to arrive. Even better, I NEVER have to worry about the quality of custom made gear, whether leather or latex, that Regulation sells. I'm a VERY satisfied customer and Regulation has earned my repeat business.”

Helpful Report

Posted 5 months ago

Hi Robert, Thanks for your review. I'm so happy to hear we've been able to get your orders to you, state side, in good time and that you're happy with the quality of our gear. Thanks so much for your kind words. All the best, Pete

Posted 5 months ago

“Products came quickly, and well packaged. No complaints. Even the return process for items i had changed my mind on was easy and simple.”

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Posted 5 months ago

“Friendly stuff, knowledgeable, great shop!”

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Posted 5 months ago

“Always top service and product everything top as always”

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Posted 5 months ago

“Helpful, friendly staff, great selection of gear and toys”

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Posted 5 months ago

“Everything was great: top quality goods that fit perfectly, no customs or fees paid, very good, efficient communication. Highly recommended.”

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Posted 5 months ago

“Great range of products, very knowledgable and friendly staff who are also part of the kink scene, and great customer service. Love having the option of having orders delivered to the store”

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Posted 5 months ago

“Lovely store with great help”

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Posted 5 months ago

“The classic two pronged wide leather belt..Never looses its style, robust yet functional. Not just used for 'Regulation type activities', but is great for all jeans , combats , that have wide enough belt loops. I happen to like wide belts.and most shops dont sell them anymore. This product is great..”

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Posted 5 months ago

“One of the best cock rings I have, fully adjustable and very comfortable to wear.”

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Posted 5 months ago

“Always helpful staff and a good and varied range in store and online”

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Posted 5 months ago

“The team at the shop were absolutely amazing. All of them were busy helping customers when we got there but still made a point to say hello. When we did find what we wanted to try on the guys were great with fitting and sizes.”

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Posted 5 months ago

“Amazing fit sexy looking ang guys love snoging me in it”

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Posted 5 months ago

“Whilst I used to be generally happy with purchases from Regulation, I feel the quality of some items purchased over Xmas, have had little thought about the end user in mind, so I returned them, this took several days later than the expcted time to arrive or be collected from Royal Mail, and now the process of chasing the returned funds, no updates? no contact? wheres my refund? or is this a case of having to claim on the credit card?”

Helpful Report

Posted 5 months ago

Hi Wayne, Thanks for your feedback. I've had a look into this and it appears the delay in refund has been due to your return package being lost by Royal Mail. I can see that a member of our support team has been in touch and is already arranging a refund so hopefully this is now resolved for you. Thank you for your patience. Warm regards, Pete

Posted 5 months ago

REGULATION is rated 4.8 based on 4,175 reviews