REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.80

4.8 Rating 4,182 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

Write Your review

Tell us how REGULATION made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality products with equally top customer service. Week packaged, quick delivery and only once I've had to exchange an item for a different size and it was a flawless exchange. I don't need to shop anywhere else.”

Helpful Report

Posted 5 months ago

“Haven’t yet received the item I purchased. It’s only been 10 days though so there is still time.”

Helpful Report

Posted 6 months ago

Hi Richard, I'm sorry to hear your order is taking longer than expected to arrive. I've taken a look and it seems to have arrived at your local sorting office and is currently undergoing customs checks - it should hopefully be with you very soon! Kind Regards, Aryn.

Posted 5 months ago

“Regulation were great and the parcel arrived very quickly.”

Helpful Report

Posted 6 months ago

“Always been a good experience. The Visual Catsuit Designer is a game changer though. Totally customizable suits, with the same great quality”

Helpful Report

Posted 6 months ago

“It was a good experience to buy for the first time from REGULATION. Easy checkout, everything arrived as described and the quality is good. We have all bought stuff and thought Mmmm. REGULATION sells it as described.”

Helpful Report

Posted 6 months ago

“Good quality products but a little disappointed in delivery time scale. I ordered on a 1 - 2 day delivery and it took a week with messages saying order received and being processed and packed etc then not seeing the delivery till over a week from order”

Helpful Report

Posted 6 months ago

“Great detailed description telling me everything i needed to know to be sure I was getting the right toy. Simple to order. Delivered quickly in a very discreet box. Can't ask for more.”

Helpful Report

Posted 6 months ago

“Nice shop and website. The store has two floors and a big selection of the leather clothes are good quality. The harness I bought feels good quality and fits really well. The staff are friendly too.”

Helpful Report

Posted 6 months ago

“Fast delivery, And just what I was looking for! Huge dildo! Great price and a new paddle for play”

Helpful Report

Posted 6 months ago

“The shop assistant was very helpful offering different sizes”

Helpful Report

Posted 6 months ago

“Very friendly shop and helpful staff!”

Helpful Report

Posted 6 months ago

“Leider wurde die reperatur vom reisverschluss nicht so ausgeführt wie vereinbart. Der reisverschluss sollte komplett ausgetauscht werden😐leider wurde es nur schlecht verklebt, ich weiss nicht wie lange das hält😥”

Helpful Report

Posted 6 months ago

Hi Bernhard, I'm sorry the repair was not what you were expecting. We tried to make it clear in multiple emails that we would do the repair that was necessary on your suit and a full zip replacement would only happen if it was absolutely necessary, as it can have some negative consequences on the rest of the latex to remove the whole zip when it isn't needed. The repair that was completed was the one that was in the best interest of the longevity of your suit.

Posted 6 months ago

“Simple ordering process, but overall long wait time for production.”

Helpful Report

Posted 6 months ago

“good quality products, fast delivery, friendly and kind customer service”

Helpful Report

Posted 6 months ago

“Always brilliant service and friendly staff and a great range of products :)”

Helpful Report

Posted 6 months ago

“The product was defective. I have returned it and requested an exchange, or failing that a refund. So far I have had no indication that either is forthcoming.”

Helpful Report

Posted 6 months ago

Hi there, I'm sorry your return is taking longer than expected to be processed - returns are typically processed within 2-3 working days as our dispatch team need to process all incoming mail, but we'll get the return processed for you as soon as possible! We apologise for any inconvenience caused.

Posted 6 months ago

“Always prompt delivery, well packaged. Website easy to use.”

Helpful Report

Posted 6 months ago

“All okay. Good quality. Delivery in time”

Helpful Report

Posted 6 months ago

“Friendly helpful staff, and the best supplied store in town :)”

Helpful Report

Posted 6 months ago

“Fast delivery. Affordable products compared to other retailers”

Helpful Report

Posted 6 months ago

REGULATION is rated 4.8 based on 4,182 reviews