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REGULATION Reviews

4.8 Rating 3,023 Reviews

95 %

of reviewers recommend REGULATION

Company Reviews

Product Reviews

4.8

Based on 3,023 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great webshop”

Posted 3 years ago

“The delivery was terrificly quick; the products were in mint condition and they turned out exactly how I imagined them to be.”

Posted 3 years ago

“Service was great and ordering was easy Product was beyond useless and a little dangerous”

Posted 3 years ago

“Very good quality sure, but maybe a little bit expensive.”

Posted 3 years ago

“Prompt service & product ordered matched expectations.”

Posted 3 years ago

“Catsuit with Crotch-All-Around zipper option could be significantly improved if it had 4-way zippers around the crotch (mine came only with a 2-way zipper).”

Posted 3 years ago

“Its a bit pricy, but the selection of more advanced gear is there, nice aesthetic too. The online listings can be hit or miss with how much information is shown, but the delivery is fast and free for a low minimum spend, discrete packaging too. Chances are I'll shop a bunch more here.”

Posted 3 years ago

“I love regulations gear and rubber, but sometimes i cant find my sizes like in chest harness cause im so little”

Posted 3 years ago

“The repair work was excellent, but due to COVID, was slow and I had to keep making contact to check on progress, but very satisfied with the results.”

Posted 3 years ago

“Very helpful”

Posted 3 years ago

“a great customer services, the employees there are very nice and helpful. very good quality products.”

Posted 3 years ago

“Great service with quick delivery time. Square pegs 'milk it' literally hits the spot really well.”

Posted 3 years ago

“Fast and accurate customer service. Really satisfied every time I’ve made a question about any item I have purchased.”

Posted 3 years ago

“Good service, friendly customer service that helps with your orders”

Posted 3 years ago

“Friendly staff good communication understandable but the Covid and delays and Kevin repairs sorted but very label service and good communicationAlso good quality products”

Posted 3 years ago

“As always the service was great, my only complaint as mentioned in store when I collected my order was the notification of an item being back in stock from the website did not work, and had I not been browsing I may have missed the items I wanted.”

Posted 3 years ago

Hi Paul, Thanks for your feedback. The web team was made aware of this after your visit. You were, of course, correct and there was technical issue that was preventing these alerts from being sent. I'm happy to say this is now fixed and you should receive any future stock alerts via our website. Warm regards, Pete

Posted 3 years ago

“Disappointment with delivery time”

Posted 3 years ago

Hi there, Thanks for your feedback. I'm sorry were disappointed with the delivery time of your order. I've taken a look into this. Your order was placed on Friday evening so our team weren't able to dispatch until the following Monday. Also with the free 2-4 day shipping method selected we understand this can seem long. We often review our shipping hours and hope to eventually introduce weekend shipping. This should decrease the time for orders made over the weekend. Kind regards, Pete

Posted 3 years ago

“Order produced on time. The shipment was quick. the rubbersuit is perfect, thank you!”

Posted 3 years ago

“Good afternoon all Firstly hope everyone is safe and well Normally your service has always been excellent, but on this occasion you sent a medium blue leather jock instead of an xl, I was not particularly worried as my other half is now enjoying it Many thanks & best wishes Daniel”

Posted 3 years ago

Hi Daniel, Thanks for your feedback and I'm sorry you've received the wrong size. Kris from support will be in touch with you shortly about this. Kind regards, Pete

Posted 3 years ago

“Good service and products”

Posted 3 years ago

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REGULATION is rated 4.8 based on 3,023 reviews