REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 4,768 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So satisfieeeed!”

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Posted 3 years ago

“Great products, very fast service.”

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Posted 3 years ago

“Really helpful and knowledgeable staff and excellent customer service.”

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Posted 3 years ago

“First time ordering , Amazing products and deliver and notifications of delivery all came on time. Will order again from these guys”

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Posted 3 years ago

“Great products, feel great and never looked better 😊”

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Posted 3 years ago

“Items always arrived promptly on time with no problems. I once ordered the wrong item and they were quick to get back to me and refund the item once they'd received it. No chasing, no arguments necessary.”

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Posted 3 years ago

“Have used your company before. Ordering is simple enough. Nothing else to say to be honest.”

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Posted 3 years ago

“My ID number appeared on the cover of the delivery note, it was not hidden a bit, and now maybe people all over the world know my personal information!!!”

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Posted 3 years ago

Hi there, I'm sorry that your ID number appeared on the outside of the package. Unfortunately, our couriers have requested this detail be added to the shipping label as it must be added for all imports from outside of China. Any packages that are sent without a resident ID on the shipping label might be destroyed or returned. We double-checked this with our couriers to make sure it is correct and, regrettably, it is unavoidable.

Posted 3 years ago

“It feels and looks great even if I don't. I must try my luck at Lord Clyde and Bunker Bar.”

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Posted 3 years ago

“As always the service is excellent, delivered a day early and the toys are the usual highest quality you come to expect from Regulation. Just a pity I'm not a multi millionaire or love close enough to visit in store :⁠-⁠(”

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Posted 3 years ago

“Metal medical equipment was really nice and weighty, all working and very effective 😏”

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Posted 3 years ago

“Fantastic online shop, excellent range of goods What more can you ask for?”

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Posted 3 years ago

“Great service as ever, and speedy delivery!”

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Posted 3 years ago

“Always excellent service - and a good range of products”

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Posted 3 years ago

“Great customer service by an amazing female member of the staff.”

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Posted 3 years ago

“Great quality leather cuff. Love it.”

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Posted 3 years ago

“absolutely perfect!! we love it.. it's put to great use we will be back for sure. thank you”

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Posted 3 years ago

“Amazing products with good delivery and service. My new rubber outfit fits perfectly (I was worried my feet wouldn’t fit the rubber socks but no, it was perfect, fit amazingly and felt even better). Will order again soon. Thank you. (Note; Delivery arrived ahead of schedule despite custom ordering. Very impressive!)”

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Posted 3 years ago

“Regulation is my go to shop for fetish gear. They have a great selection of rubber and leather and are super helpful in store.”

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Posted 3 years ago

“Ordered on the 14th of December for next day delivery paying an extra £6.20. Still don't have the item. I have contacted about this and been told when 'the item that was with DPD in a Damaged box letting the world know what I ordered' is returned to them I will be sent another item....I'm still waiting surprised there was no mention of a refund on my extra next day delivery charges though I guess I'm still expected to pay those even though its going to be closer to a month by the time it actually gets here considering I have no dispatch information and we are now on the 29th December and have new year delivery times to look forward to.”

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Posted 3 years ago

Hi Garry, I'm sorry your package got damaged in the post and was returned to us - we'll definitely look at how this particular item is packaged in the future, and file a complaint with DPD over their rough handling of it. It's arrived back with us now, and once our dispatch team has given it a once-over to make sure the item itself isn't damaged, we'll get it sent out to you again. Once again we're very sorry your item didn't arrive safely and in time, and apologise for any inconvenience the delay has caused you - Aryn

Posted 3 years ago

REGULATION is rated 4.8 based on 4,768 reviews