REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 5,085 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 5,085 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regulation staff are super friendly. Love the stock love the great attitude and atmosphere in the store.”

Helpful Report

Posted 1 month ago

“Quality gear and quick delivery”

Helpful Report

Posted 1 month ago

“The order was a long time coming - even 2 weeks after the expected shipping date there was silence. When I contacted Regulation, they told me that the leather worker had been sick and that my order should ship soon. To their credit, the order shipped and their communication with respect to it was good. A little more attention earlier in the process would have been good.”

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Posted 1 month ago

“Attentive staff and polite”

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Posted 1 month ago

“I ordered product that costs me over 300$ it was shipped by FedEx but without security options Like someone has to sign if received. I never got my package and I’m pretty upset with the customer support. I already gave the notice that something isn’t right with the delivery. All the Support did by now is give me a Tipp to “Go ask your Neighbor” that’s very unsatisfying. And I feel scammed.”

Helpful Report

Posted 1 month ago

“Good selection of stuff and knowledgable staff. Some customers are standoffish and more effort should be made to show visitors the behind scenes action.”

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Posted 1 month ago

“Great friendly service as per usual”

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Posted 1 month ago

“It did not arrive, I was told by store to wait 15 days until officially lost by Royal Mail and then see if replacement could be arranged. Then had email from support saying ticket had been closed, and this before the 15 days. Have asked for cancellation and refund.”

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Posted 1 month ago

“An absolutely ideal place for kink gear. Perfect customer service and great products”

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Posted 1 month ago

“The store is always well stocked and the staff are very welcoming and knowledgeable about the products”

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Posted 1 month ago

“I was helped by a very well-informed and patient shop assistant and the store was well-organised.”

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Posted 1 month ago

“Nice premises to shop in, staff always knowledgeable and friendly.”

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Posted 1 month ago

“Regulation is more than a shop - its a community of exciting design and conscious kink. It's a joy to be part of it!”

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Posted 1 month ago

“Excellent Fetish shop with everything you need . Staff have a good background knowledge of the fetish scene .”

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Posted 1 month ago

“Staff are friendly but not at all overbearing, selection was great…I’ll be back for more.”

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Posted 1 month ago

“The staff are always really helpful. Great experience.”

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Posted 1 month ago

“Honestly, I've waiiiiited to get the hero suit, but I was far than imagining that paying was the beginning of a wild goose chase for my parcel. I got in contact w/ client services of Regulation and the only response was "we can't do anything for the moment". When i'm paying premium prices for gear i'm expecting premium services which clearly is not the case here. Lesson learnt, won't order here again.”

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Posted 1 month ago

“The Store online and in Soho is greeat. love the people in Soho. You find lots of stuff and they are always helpful”

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Posted 1 month ago

“My order was very promptly handled. I bought a pair of clover nipple clamps. Exquisitely painful, but so exhilarating and horny. Absolutely love them. Thank you.”

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Posted 1 month ago

“Nette levering mooie producten”

Helpful Report

Posted 1 month ago

REGULATION is rated 4.8 based on 5,085 reviews