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REGULATION Reviews

4.8 Rating 2,958 Reviews

95 %

of reviewers recommend REGULATION

Company Reviews

Product Reviews

4.8

Based on 2,958 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About REGULATION:

REGULATION has over 30 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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REGULATION 5 star review on 4th October 2021

REGULATION 5 star review on 25th September 2021

REGULATION 5 star review on 24th September 2021

REGULATION 5 star review on 21st September 2021

REGULATION 5 star review on 14th September 2021

REGULATION 5 star review on 14th September 2021

REGULATION 5 star review on 14th September 2021

154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered many items over the years and this delivery was well packaged. My only irritation is Royal Mail and ParcelFarce. The original delivery did not arrive on the 9am to 11.30 specified time. An email was sent informing me it would be the following day! Whilst walking the dogs, partner messaged to say parcel had arrived as he by chance had come home for lunch. I would rather pick the parcel up than hang about ALL DAY as above. My EBay purchases are sent to local Argos - it needs to be looked at.”

Posted 8 months ago

“Website is easy enough to navigate, first time ordered and products arrived in good time. Products are on the expensive side so I'm always looking for sales and deals. One of the products I bought broke, emailed customer services and a replacement has been sent out immediately which I feel I would definitely use Regulation again based on their excellent customer service. (Thank you Aryn)”

Posted 8 months ago

“Great customer service, good selection of gear and toys. Little crowded but it was FWL.. Definitely worth visiting and will be back! ❤️”

Posted 9 months ago

“I bought a wand that was defective, but it was replaced without any quibbles or questions. Very good customer service.”

Posted 9 months ago

“Recived my items on time, very stimulating was quite suprised how long my charge lasted on my prostrate toy lasted.very pleased. I will be ordering more toys soon from Regulation”

Posted 9 months ago

“Quick delivery, item in good condition - only thing was the lube shooters on the advertised image show two tubes in different sizes and I assumed that you get two for the price (you don’t you get one I probably didn’t read description), these don’t have the greatest suction either I believe due to the size of the rubber on the plunger but that’s my only complaint.”

Posted 9 months ago

“Great stuff, exactly as expected and good value”

Posted 10 months ago

“Products shipped quickly and were true to size chart. Only recommendation would be lower price or option for international shipping.”

Posted 10 months ago

“Staff and merchandise were wonderful. The only problem was the heat in the store. Trying on anything leather or rubber was enough to make you pass out.”

Posted 10 months ago

“The goods were poorly packaged as acknowledged by Regulation but in general the products were in good order with the exception of the padlock chosen for the neck chain..when removed from the plastic wrapping, the padlock key cylinder barrel was damaged rendering the padlock useless and the keys appeared to be plain uncut with no unique profile...apart from this disappointment,all other items were great”

Posted 10 months ago

“everything i ordered is good quality nothing wrong with the items but i do think the postage cost is too much i ordered some bits from the Netherlands at the same time and that was cheaper and arrived a day earlier”

Posted 10 months ago

“Arrived on time packaged discretely”

Posted 11 months ago

“Hey would just like to know when my order arives here to Denmark ?”

Posted 1 year ago

“Looks better at pics”

Posted 1 year ago

“Products are great, but the next day delivery option would make more sense if it was shipped on the day of the order (if ordered beetle midday say). I ordered first thing in the morning and even got in touch directly with the store, to be pretty much told it would be sent when it was sent. I think it would make you more attractive vs your competitors if you can offer true next day delivery.”

Posted 1 year ago

“Dispatch time was a little slow & packaging could have been a little more discreet. I felt I could feel the content of the jiffy bag but I may just be being a little paranoid.”

Posted 1 year ago

“Have used your company before. Ordering is simple enough. Nothing else to say to be honest.”

Posted 1 year ago

“Good. I like that everything is tracked and easy to pay online for a job requested at the shop. The only concern is that I am getting this piece of rubber fixed for the n time while other pieces bought at the same shop never had an issue, even if worn the same amount of time.”

Posted 1 year ago

“The website was very easy to use had no problems finding what I was looking for with the broad range of products readily available. The products are of high quality very comfortable 👌”

Posted 1 year ago

“Helpful staff Expensive gear but always find what I’m looking for”

Posted 1 year ago

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REGULATION is rated 4.8 based on 2,958 reviews