Nigel Rayment Boutique Reviews

Name: Nigel Rayment Boutique
Rating: 4.85

4.9 Rating 1,762 Reviews

97 %

of reviewers recommend Nigel Rayment Boutique

4.9

Based on 1,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

07540231364

Email:

sean@nigelrayment.co.uk

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Nigel Rayment Boutique 5 star review on 28th June 2025

C Entwistle

Nigel Rayment Boutique 5 star review on 27th June 2025

S Wilkinson

Nigel Rayment Boutique 5 star review on 15th June 2025

M Ogun

Anonymous

Anonymous // 01/01/2019

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“Great service. Dress arrived promptly in perfect condition. Dress was beautiful but unfortunately was too big so had to be returned. Return was easy and I received my refund a few days later. Highly recommend.”

Helpful Report

“Absolutely first class! Nigel couldn’t have been more helpful, delighted with my purchase and the best customer service I have ever experienced. Thank you so much”

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“Items arrive quickly and perfectly presented. Competitive prices and efficient service. Returning goods is easy. I would highly recommend.”

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“I went to Nigel Rayment boutique the only shop I visited Nigel was a dream educated me on mother of the groom colour which was just so right . The man knows his thing great service the whole experience was outstanding Thankyou Nigel”

Helpful Report

“I visited the shop with my husband, and Nigel immediately made us feel relaxed. After selecting some beautiful dresses, I was given plenty of time to try them on (some more than once!!) When it became a tough choice between the same dress, in different colours, Nigel suggested video calling the bride-to-be for advice. At no time did I feel pressurised into buying on the day, but eventually I came away happy with a stunning dress and matching hat.”

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“Helpful, good stock, efficient.”

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“I visited this fabulous shop a week ago. Prior to visiting I was a little anxious as had had what I can only describe as an unfriendly pushy experience in a different shop a few weeks beforehand. Tihis was the complete opposite and Nigel wouldn't allow you to walk away with a dress that you are not sure off nor know the price of. On entering the shop i was offered the loo if I needed it and offered water. The shop is a pleaure to be in and really well organised and immediatly I was pointed to the racks with the style of dress I was looking for. There is a process of tagging the dresses you want to try and then they are brought to you. As it was just 4 weeks before the wedding Nigel asked if I had a plan B as there would not be time to do alterations. There is an extensive range of beautiful dressess of varying prices. i selected 2 of the most expensive dressess in the shop and was told upfront that they were and was I still happy to try-how honest! The trying on experience was fun and enjoyable. I never felt pressurised for time and no one minded you trying on dressess more than once or keeping them on whilst you decided. Assistance is given when needed with the dresses and wow-some of them have inbuilt bras saving lots of hassel later on. And I did find the most beautiful dress and hat so luckily plan B wasn't needed. Just to add I did panic buy two dresses from here just before I visited-they arrived after I had left home but were well packaged and proteted in covers and returns very easy. Email commuication with Nigel before hand about the order was friendly and easy. The shop is situated in a lovely little cornor of London with good cafes in the same street. Easy to get to from Paddington by bus. My only regret is that I didn't go there beforehand. Definately will be my first call if I need a special dress again-wouldn't jsut restrict this to MOB/MOG dresses either. Oh, and read his tips on the website as really helpful before shopping.”

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“Ordered dress online - arrived promptly. Dress is beautifully made, quality fabrics - just what I was looking for as mother of the bride!”

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“Ordered a dress online. Arrived promptly with very little creasing.”

Nigel Rayment Boutique 5 star review on 11th August 2023

Helpful Report

“Love my❤️beautiful mother of the groom dress. Excellent, stunning quality to detail, perfect true size to fit. Packaged in a lovely condition. Highly reccomend you to anyone. Thank you so much, I can't wait to wear my dress. May your company grow from strength to strength. Xx”

Helpful Report

“Excellent customer service! I needed a hat but didn’t know what style is was. Sent a picture to Nigel Rayment who very quickly confirmed that they did have it in stock, not the first time I have been impressed with both the quality and speed of their customer service.”

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“Nigel was very helpful when delivery didn’t arrive. All was sorted quickly .”

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“Brought item online so didn't visit boutique in person but easy ordering plenty of correspondence on dispatch and delivery information and beautifully packed so dress was in perfect condition crease free ready to try on.”

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“Great service and speedy delivery. The dress was well packaged and beautiful but sadly the colour was not as expected.”

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“Absolutely amazing service I ordered a hat online kept informed of progress on delivery. Stunning hat arrived in lovely hat box. Anyone looking for a Stunning hat look no further great quality hats at reasonable prices.thanks again nigel rayment boutique.”

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“Lovely website to browse through..dress came in a lovely carrier and well packed in box. Perfect for hanging up could wear straight away. Definitely no need for ironing Would recommend”

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“Used you a few times and always happy with your service. Unfortunately one of the dresses I ordered went missing not anything really to do with yourselves. Definitely buy again.”

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“I ordered a dress from this company to wear at my son's wedding. The dress arrived beautifully packaged and in good time. Highly recommend.”

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“As always have excellent service from Nigel Rayment this is my favourite boutique which I purchase from year to year , mainly online now if in west end will pop head in just to say hi . The service as I said always impeccable nothing is to much trouble and the designs are always a wow factor highly recommend this store . Joan x”

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“It was a lovely experience, the choice was great and the staff were really helpful nothing was too much trouble, would and have recommended them to friends and family.”

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Nigel Rayment Boutique is rated 4.9 based on 1,762 reviews