Nigel Rayment Boutique Reviews

Name: Nigel Rayment Boutique
Rating: 4.86

4.9 Rating 1,746 Reviews

97 %

of reviewers recommend Nigel Rayment Boutique

4.9

Based on 1,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

07540231364

Email:

sean@nigelrayment.co.uk

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Nigel Rayment Boutique 5 star review on 28th June 2025

C Entwistle

Nigel Rayment Boutique 5 star review on 27th June 2025

S Wilkinson

Nigel Rayment Boutique 5 star review on 15th June 2025

M Ogun

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from website colour completely different when arrived ! Packaging poor”

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“Sorry but I received the wrong dress 🥲”

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“Experience before my appointment was very positive and staff very helpful in keeping a dress for me to try. I was a bit frustrated at my appointment that the lady serving us was in her own and juggling appointments. This mad getting her input and more sizes different. Not the experience I had hoped for.”

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“Need to do a bit of needle work to correct this dress.”

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“Hi I used the sizing guide but unfortunately the dress didn’t fit, I was very disappointed I loved the dress and the quality of the dress was very good, I have had this dress in mind since my son announced his engagement but sadly I had to return, I have rated only 3 stars due to the sizing chart”

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“Went to the Manchester store , even though I find my dress and Lv it , I feel the shop needs a revamp the dressing room are not inviting and don’t make u feel special at all when you are buying a £800 pound dress for your daughters wedding . I then had to take my dress to get it taking in which I think should be taking care in the store .Just the little things go a long way , some small adjustments would make the experience much better .”

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“It was a disappointment to receive two dresses with two different colours not ordered. The other dress the quality was not good, different from the picture.”

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“Hello! I have returned my dress the day after I received it. I would like my monies back please. Kindest regards Fiona Lock”

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“Very quick delivery, superbly packed, unfortunately colour match not the same as on the photo so returned the dress. But fit and quality excellent.”

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“Packaging and delivery was spot on. Kept informed with tracking and was easy to arrange collection from a parcel shop as I knew I wouldn’t be home to receive delivery. Easy to use website and online ordering. Speedy refund.”

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“Hello and don't usually write a review! But I had bought this dress but it came Without Flowers on the Sleeves? 😔I know was bought online! But so disappointing! But on the Plus side! I have bought another dress ☺️ which was lovely. Sorry to write but have noticed it's back on line??”

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“The service was ok. Was expecting some kind of notification when to expect my order but wasn’t sent anything. Received my dress in about 5 days and it was packaged very nicely. Unfortunately the dress wasn’t suitable and returned.”

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“Size 8 was like a size 12 so dress did not fit me. Very disappointed. But staff really friendly and helpful.”

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“Good Afternoon Please note that I have sent the dress back to you as the wrong colour was sent Regards Yvonne Gosset”

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“I received a lovely dress, which sadly did not suit me. I returned it on 23rd March and have not yet received a refund. I hope this will arrive soon.”

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“I was very happy with my purchase and delivery, however I had tried ringing a week before to get answers to a query I had, when I didn’t get a response I tried emailing and again I received no response from them. With the amount of money you are spending I think it is a very poor service and the only reason I continued with an online purchase without my questions being answered is because I was running out of time finding a mother of the groom outfit. I expect more. It took away the excitement for me in making this special purchase.”

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“This dress is absolutely stunning and the material of extremely high quality. Unfortunately I had to return it as although I’m a classic size 16 (dress was 16) there was a 2’’ gap where it just could not zip up.”

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“Very helpful. Beautiful dresses. Unfortunately I had to return the faulty beaded gown, also the day dress was very long and had to be returned also. I don’t think I should be charged for the return of the faulty gown.”

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“Sale dress I bought online was very nice but faulty so should not have been sent to me. Still waiting for a refund 12 days later”

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“I ordered 2 dresses on line and was charged 2 lots of postage, a bit cheeky really when both dresses arrived in the same box. Also you would think that both dresses being the same size they would both fit, there was a massive difference in size and I had to return 1 as it wouldn't fasten yet the other fits beautifully. Overall slightly disappointing.”

Helpful Report

Nigel Rayment Boutique is rated 4.9 based on 1,746 reviews