Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,498 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 14th March 2026

2111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was searching for a top quality harness for our rescue dog Finn, came across Mountain Dog and found the very harness I'd had my eye on from RuffWear only at a really great price. Ordered his size and it was with me 48 hours later and its perfect. Great service from Mountain Dog. We will be back! Thank you 🐾🐾”

Helpful Report

Posted 2 years ago

So pleased we could get you the Front Range harness at such a great price Debra! Thank you so much for your kind words and for choosing Mountain Dog, we look forward to seeing you again online soon.

Posted 2 years ago

“Brilliant just right”

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Posted 2 years ago

Always wonderful to hear Jane! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Shipping was fast and the lead is great quality. Very happy”

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Posted 2 years ago

Wonderful to hear! Thank you so much for your review and for choosing Mountain Dog

Posted 2 years ago

“Easy to order the right size and prompt delivery”

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Posted 2 years ago

So pleased all worked so well for you Sally! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Simple ordering system and easy click and collect. Plus the own brand leaders I got for my dogs look awesome and are fantastic quality for the price. Will be shopping here again 100%”

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Posted 2 years ago

Lovely to hear Andrew! Great to hear you where able to use our collection service from our offices here in Northumberland! Thank you so much for your kind review

Posted 2 years ago

“Excellent quality, well made, fast delivery, can not fault, will use you again.”

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Posted 2 years ago

Wonderful to hear you're so pleased with the Web Master Harness and our service too! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“This is 3rd time I have bought this particular harness. Hard wearing and seems comfortable. Have to replace it every couple of years as my labrador loves water and unfortunately the material doesn't last because of this. I made a error whilst ordering. It was sorted out immediately. Excellent customer service.”

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Posted 2 years ago

So pleased the Front Range Harness works so well for you, and our hard working team could help with your order. Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Fast delivery, good quality and they had the collar I wanted that was out of stock at Ruffwear!”

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Posted 2 years ago

Wonderful! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Good choice of goods and speedy delivery”

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Posted 2 years ago

So lovely to hear! Thank you so much for your review Alison!

Posted 2 years ago

“Excellent service and prices. The harness and lead were just what I was looking for”

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Posted 2 years ago

Wonderful to hear Amanda! Thank you so much for your kind words!

Posted 2 years ago

“Great selection of dog harnesses in different sizes and was able to buy everything I needed in one place and for the best online price. I would use Mountain Dog again.”

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Posted 2 years ago

Thank you so much for your lovely review Gary! Enjoy your new gear and we look forward to seeing you again online soon.

Posted 2 years ago

“Excellent product & service”

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Posted 2 years ago

Wonderful Ralph! Thank you so much for your lovely review and for choosing Mountain Dog.

Posted 2 years ago

“Quick postage, really good at answering questions and gave me a replacement at the sale price when I needed to exchange for a smaller size, despite the sale having ended.”

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Posted 2 years ago

So pleased everything worked so well for you. Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Very happy purchase for the dog harness, will visit again in the future”

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Posted 2 years ago

Thank you so much for your lovely review and for sharing your wonderful video!

Posted 2 years ago

“Great product and value. Just ordered the matching collar and harness”

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Posted 2 years ago

Wonderful! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Super easy to navigate website. Quick delivery. Bought the seat belt tether for a dog harness. Easy to use and gives her a bit more movement.”

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Posted 2 years ago

So pleased everything worked so well for you. Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“My order arrive very quickly, and packaging was OK. The grib lead 5m for my young dog really good, it don't slide through your fingers so you have more control.”

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Posted 2 years ago

Wonderful to hear all arrived very quickly and your pleased with the DNA Long Line. Thank you so much for your review and for supporting our small business.

Posted 2 years ago

“Arrived quickly and great products.”

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Posted 2 years ago

Wonderful Emma! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“I bought a couple of leads in the sale. They were great quality at an unbelievable price. Arrived well packed and promptly.”

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Posted 2 years ago

Great to hear you're pleased with the DNA Leads Jill! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“So simple to purchase harness and towel. Delivery quickly, our dog appreciates it.”

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Posted 2 years ago

So pleased you found every thing simple to use and you're pleased with your new gear! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

Mountain Dog is rated 4.9 based on 6,498 reviews