Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,564 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Caverpoochon is 23 months old and I've tried 2/3 harnesses that were recommended to me but haven't been pleased with any of them. I starting looking myself before Christmas and kept going back to Front Range. Me being me I looked for the most reasonable price and Mountain Dog were by far the best price. I received the harness within a few days of ordering. WOW what a great harness.... even Bobby loves having it put on as it is so simple and easy.”

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Posted 5 years ago

“The advice about sizing and fit is really accurate, which is a huge bonus when you’re buying online. I also noticed other reviewers raving about the returns process. That, and the really broad range of quality products, had me sold.”

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Posted 5 years ago

Thanks for your review Alan! I'm so glad you're happy with our fitting advice and that other reviews about the ease of our returns process has made you a Mountain Dog customer! :)

Posted 5 years ago

“Quick service and first class quality product. Will definitely use again.”

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Posted 5 years ago

Thank you for your kind review Alicia - we look forward to receiving any future orders from you :)

Posted 5 years ago

“Products arrived in good time and condition.”

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Posted 5 years ago

Thank you for the kind review Frederick - I'm pleased you had a good experience with our business :)

Posted 5 years ago

“Hurrta outback boots came really quickly”

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Posted 5 years ago

Thank you for the feedback Jane! I'm pleased you were happy with the speed of our service :)

Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

Thank you for the kind review!

Posted 5 years ago

“Very fancy, sturdy and chew proof. Looks a little smaller in real life than in the picture provided. I like the lead attachment inside the bag and the padded cushion inside which can be removed and washed in case of any accidents.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

Thank you for the feedback :)

Posted 5 years ago

“Great website and good variety of products!”

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Posted 5 years ago

Thanks so much for the review Laura! I'm so pleased you're happy with our product range :)

Posted 5 years ago

“Great website to use and easy to purchase. We already had a smaller version of the same harness (purchased from here too) so knew exactly what we wanted and knew the service would be great again. Item arrived very quickly and she looks great in Red. Thanks. Ripley - Cocker Spaniel.”

Mountain Dog 5 star review on 8th January 2021

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Posted 5 years ago

Thank you for the review Piers! I'm thrilled you're so happy with our service that you'd return, and Ripley does indeed look fantastic in red!

Posted 5 years ago

“Quick, efficient service :)”

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Posted 5 years ago

Thank you for the review Michaela - I'm so pleased you're happy with our service :)

Posted 5 years ago

“Fits my cavapoo well. Expensive but the quality of the coat means it is a good buy. Lots of practical details, back can be worn around the tail or pinned back.”

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Posted 5 years ago

“The light is bright, is a good quality product and battery lasts quite long time. I would buy again”

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Posted 5 years ago

“A great company and I would recommend it. Swift delivery.”

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Posted 5 years ago

Thank you so much for the recommendation Helen!

Posted 5 years ago

“The Hurtta Downpour suit was an excellent product but, unfortunately, I couldn't get our dog into it! However, the return was dealt with quickly and efficiently by Mountain Dog.”

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Posted 5 years ago

Thank you for the feedback Pamela! Sorry to hear you couldn't get the Downpour suit on your dog, but I'm glad to hear our returns process was easy for you :)

Posted 5 years ago

“Purchased a harness, sizing charge was spot on and the quality was very good, very prompt service, we will be back for other items”

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Posted 5 years ago

Thank you for the kind review! I'm so glad our exchange process was so simple for you :)

Posted 5 years ago

“Great products”

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Posted 5 years ago

Thank you for the review - we love how happy you are with our product range :)

Posted 5 years ago

“Efficient fast service, delivery prompt.”

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Posted 5 years ago

Thank you so much for the kind review!

Posted 5 years ago

“Good service, my order was received promptly”

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Posted 5 years ago

Thank you for the kind review Patricia! I'm so glad you're happy with our service.

Posted 5 years ago

“This the second time I have ordered from Mountain Dog. The service has Ben outstanding. I had to send one item back for an exchange because I ordered the wrong size. It was so easy and quick!! Very impressed. Will definitely continue using them!!!”

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Posted 5 years ago

Thank you for the kind feedback! I'm so pleased to hear our returns process was so easy for you and we're all looking forward to receiving your next order :)

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,564 reviews