Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,502 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026

2113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such good quality, every detail on the jacket has been given great thought to ensure perfect fit and practicality of use. Only to be expected with goods purchased from Mountain Dog. They select the best brands to sell on to their customers. Brilliant company.”

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Posted 3 years ago

Hello Ann, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Fantastic fitting dog coat with great adjustment.”

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Posted 3 years ago

Hi Neil, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Great product”

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Posted 3 years ago

Thank you for the 5* review Dianne!

Posted 3 years ago

“Great kit, excellent speedy service.”

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Posted 3 years ago

Hello, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you shopping with us again soon.

Posted 3 years ago

“Great company! Quick postage. No complaints.”

Mountain Dog 5 star review on 14th October 2022

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Posted 3 years ago

Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Keep an eye out on our social media – your pup will be making a guest appearance 😉

Posted 3 years ago

“Great leads. Both my dogs pull and these stop them hurting themselves due to elastic shock absorber part. They actually come to me to have the leads put on rather than run away so great!!”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Very good delivery time and service, kept me informed about the delivery Easy to use and light weight, easy to store away”

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Posted 3 years ago

Hello Iain, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Very good website”

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Posted 3 years ago

Thank you for the 5* review. We hope to see you again soon.

Posted 3 years ago

“These collar are perfect for my dogs no slipping out of them”

Mountain Dog 5 star review on 12th October 2022

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Posted 3 years ago

Hello Kim, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“Brilliant harness fits perfect and my vinnie loves it! I missed the house number on the delivery and someone called Paul sorted it and emailed me brilliant company and service👌”

Mountain Dog 5 star review on 11th October 2022

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Posted 3 years ago

Hello Craig, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Keep an eye out on our social media – your pup will be making a guest appearance 😉

Posted 3 years ago

“Great collar, padded for comfort, extra wide which is what I needed and very sturdy. Unfortunately it was too big for my GSP… I ordered medium and I can’t get it small enough as there isn’t enough Velcro. I will be returning and ordering a small though 👍”

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Posted 3 years ago

Hi Karen, Thank you for the amazing feedback! If there is anything we can help you with in regard to your return - you can get in touch on our live chat or alternatively via email, basecamp@mountaindog.uk. Best Wishes, Mountain Dog Team.

Posted 3 years ago

“The company appears to stock a very good range of products - the items I ordered were delivered very promptly and the communication was excellent.”

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Posted 3 years ago

Hi Mark, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Wonderful items. Easy painless returns process. Would recommend and use again.”

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Posted 3 years ago

Hello Russell, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Harness is of good quality, very pleased. Delivery was within the 5 days no complaints”

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Posted 3 years ago

Hello Catherine, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Not the cheapest, but relatively quick delivery, and a good range of products”

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Posted 3 years ago

Thanks so much for leaving us such a great review! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon. Mountain Dog Team.

Posted 3 years ago

“Recently purchased a new harness for our Labrador pup. So much easier to put, strong, robust and well made. Very quick service.”

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Posted 3 years ago

Hello David, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“All the products I ordered were of very good quality and reasonably priced.”

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Posted 3 years ago

Hi Dayna, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Great products and fast delivery. Have bought multiple items and have had zero issues.”

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Posted 3 years ago

Hello Gareth, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Very good harness.”

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Posted 3 years ago

Thank you for the 5* review Connor!

Posted 3 years ago

“A good pricing and a quick delivery.”

Mountain Dog 5 star review on 10th October 2022

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Posted 3 years ago

Hello, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Keep an eye out on our social media – your pup will be making a guest appearance 😉

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,502 reviews