Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,497 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 1st April 2026

2112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the collar we bought for our Staffie-Lab Cross. She has a thick Staffie neck the same size as her head and it stays on nicely without slipping. I initially had an issue with the order (of my making) as my delivery address wasn’t updated on Apple Pay after moving home, I sent an email, this was changed and the order arrived within 2 days after that. Great customer service, happy with the product and quick delivery. Highly reco”

Mountain Dog 5 star review on 25th August 2022

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Posted 3 years ago

Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“I bought 5m and 10m Mountaindog longlines for my dogwalking business. They are super good quality with a rubberised banding interwoven the full length. This makes them really practical in daily use I will be back for more items as I require them. They arrived promptly. Strongly recommended Strongly recomended”

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Posted 3 years ago

Hello Gordon, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Fast delivery, good prices”

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Posted 3 years ago

Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“First time we have used this business and they have a great range of products. We purchased the Kong water bottle which has already been so useful. Good service and quick delivery. Highly recommended.”

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Posted 3 years ago

Hello Rebecca, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Bought our ruffwear dog harness from mountain dog. First time I've used them. Very happy with service and delivery.”

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Posted 3 years ago

Thank you for the 5* review Tina!

Posted 3 years ago

“Sadly weather changed since purchase but fits well - colours look paler in real life and in all honesty wouldn’t choose those colours agsin but if it does the trick / no real issue!”

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Posted 3 years ago

Hello, Thanks so much for leaving us such a great review, we hope to see you again soon.

Posted 3 years ago

“Fast and reliable service. Item advertised matches its description accurately.”

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Posted 3 years ago

Thank you so much for the amazing feedback, Emma! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Excellent website and easy to order gear.”

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Posted 3 years ago

Hello Hazel, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Great service, quality items and quick delivery 👍🏼”

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Posted 3 years ago

Hello Agata, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Super-quick service, great quality product. Will definitely use this website again.”

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Posted 3 years ago

Hello Karen, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Great tug toy well made .ideal for a strong Labrador .A*****”

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Posted 3 years ago

Thank you for the 5* review David!

Posted 3 years ago

“Exactly as described. Could explain why choose smaller size on sizing guide.”

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Posted 3 years ago

Thank you for the 5* review :) If you have any questions in regard to the sizing guides, feel free to contact our customer service team via email at basecamp@mountaindog.uk or our online chat between 9AM and 4.00PM. Hope to see you again soon.

Posted 3 years ago

“Fast delivery and great products. Thank you.”

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Posted 3 years ago

Hello Fiona, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Bought the Orbiloc light service kit. Priced very competitively and received only a few days after ordering. I will use them again.”

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Posted 3 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Ordered a few bits of dog stuff off of Mountain Dog - fast and efficient- totally recommended 👌👌”

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Posted 3 years ago

Hello Mark, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Really helpful I bought a ruffled swamp jacket for my 14 year old border collie”

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Posted 3 years ago

Thank you so much for the 5* review Helen!

Posted 3 years ago

“Great item,, fast delivery.”

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Posted 3 years ago

Hi Margaret, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Great product range. Prompt delivery as expected.”

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Posted 3 years ago

Hello, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Great range of quality products and really good service.”

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Posted 3 years ago

Hello Matt, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Very pleased”

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Posted 3 years ago

Hello Alison, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,497 reviews