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Mountain Dog Reviews

4.9 Rating 6,505 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,505 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026
Helen R
Mountain Dog 5 star review on 8th April 2026
Helen R
Mountain Dog 5 star review on 14th March 2026
Joanne W
Mountain Dog 5 star review on 14th March 2026
Joanne W
Mountain Dog 5 star review on 8th March 2026
Paul F
Mountain Dog 5 star review on 8th March 2026
Paul F
Mountain Dog 5 star review on 26th February 2026
Nicky G
2113
Anonymous
Anonymous  // 01/01/2019
Brilliant quick service and brilliant product.
Helpful Report
Posted 4 years ago
Thank you Ann!
Posted 4 years ago
A very informative anencephaly easy website to navigate. Excellent stock and very quick delivery. I am happy to have found Mountain Dog and so is my dog too.
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Posted 4 years ago
Thank you for leaving a review, we are so pleased that you found our service quick and friendly. We are happy you found us too! Can't wait to see you shopping with us again soon!
Posted 4 years ago
Brilliant quality for my cocker spaniel!
Mountain Dog 5 star review on 18th February 2022 Mountain Dog 5 star review on 18th February 2022 Mountain Dog 5 star review on 18th February 2022
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Posted 4 years ago
Hello Scott, thank you for leaving a review!
Posted 4 years ago
Mountain Dog’s service and communication was great and prices seemed to be competitive.
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Posted 4 years ago
fantastic, thank you for the review.
Posted 4 years ago
lovely jacket & quick deliery
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Posted 4 years ago
Hello Lindsay, Thank you for your review. We hope to see you shopping with us again soon.
Posted 4 years ago
Easy to order our Hurtta harness. Quickly despatched and received. Unfortunately, I ordered the wrong size & had to return. Easy to get a return label and the new harness arrived in less than a week after I had taken the original to the Post Office. Excellent service.
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Posted 4 years ago
Hello Hazel, thank you for the review! Glad we could help!
Posted 4 years ago
No issues and prompt delivery.
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Posted 4 years ago
Fantastic to hear!
Posted 4 years ago
Competitive price, fast delivery and well packaged. Good description of products including videos on figment.
Helpful Report
Posted 4 years ago
Awesome, thank you so much for the reviews!
Posted 4 years ago
The wrong sized harness was sent initially. I needed a replacement very quickly but found it difficult to find a contact phone number. When I was able to make contact advice was good and the replacement came quickly. No quibbles with the returning item.
Helpful Report
Posted 4 years ago
Hello Brigid, Sorry to hear you had trouble getting through to us on the phone. We will look into making our phone contact more visible. However, to let you know we have recently just opened up our live chat which you can access through the website. This line is open from 9 am - 4 pm Monday to Friday. Thank you for taking the time to leave us a review.
Posted 4 years ago
Very happy with my k9 sports sack for my chihuahua x
Helpful Report
Posted 4 years ago
Awesome! Thank you for the review Ashton!
Posted 4 years ago
Great service with quick delivery, the product I ordered arrived a couple of days after ordering
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Posted 4 years ago
Fantastic Kelly, thank you for the honest review.
Posted 4 years ago
Fantastic lead for sighthounds. Highly recommend.,
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Posted 4 years ago
Thank you for the review Nicola!
Posted 4 years ago
Great service and high quality harness. The first one I ordered was to small but they exchanged it for a larger very quickly.
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Posted 4 years ago
Thank you for the review Robert!
Posted 4 years ago
Sturdy ramp . Well priced. Easy slide and although substantial not too heavy. Very happy.
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Posted 4 years ago
Thank you Grace!
Posted 4 years ago
Harness really good fit seems the most comfortable for my not so small Labrador. Both harness and collar great quality
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Posted 4 years ago
Hello Robert. Thank you for the review so glad to hear that you are happy with your order.
Posted 4 years ago
Brilliant piece of kit, been using for long walks and after canicross races. Size and weight is minimal packs away perfectly.
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Posted 4 years ago
Fantastic to hear Rebecca, thanks so much!
Posted 4 years ago
Good service
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Posted 4 years ago
Thank you for the lovely review John!
Posted 4 years ago
I purchased a harness, collar and lead through Mountain Dog. I needed to exchange the lead and this was done through the returns system and live chat - for once a live chat with an actual human and not a bot. Very good company to deal with and would happily recommend them for all things doggy related!!
Helpful Report
Posted 4 years ago
Thank you for the review, we are so glad to hear that you got your exchange sorted!
Posted 4 years ago
Really pleased with the service - I ordered 2 harnesses and unfortunately had to send them back for a swap. Left them a note with my request and they sorted it out super quick. 100% will use MountainDog again
Helpful Report
Posted 4 years ago
Thank you for the review Rose, so glad we were able to help you get it sorted!
Posted 4 years ago
Very fast delivery, good communication & excellent, well designed website.
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Posted 4 years ago
Thank you for the review.
Posted 4 years ago
Mountain Dog is rated 4.9 based on 6,505 reviews