Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,562 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,562 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very god quick, easy, not over priced and came on time”

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Posted 5 years ago

Thank you for your review Ali :)

Posted 5 years ago

“Just perfect for my rescue. So impressed with the service. Would thoroughly recommend”

Mountain Dog 5 star review on 26th February 2021

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Posted 5 years ago

Thank you for your review. I'm so glad you've found a harness that works for your rescue dog, and that we were the place to get it from!

Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

Thanks for your review :)

Posted 5 years ago

“Excellent new product and great timely service. Thanks to all.”

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Posted 5 years ago

Thank you for your review Terry!

Posted 5 years ago

“Loads of great products with helpful customer service for extra advice. Sizing charts and descriptions all very accurate and prices competitive. I preordered a new Ruffwear harness and it was with me the day after the release date! Great company.”

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Posted 5 years ago

Thanks for your review Megan! Scout looks fantastic :)

Posted 5 years ago

“Excellent service and excellent products. Really quick turn around. Will use again for my dogs”

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Posted 5 years ago

Thank you for your review Liann :)

Posted 5 years ago

“Straightforward website, our harness was despatched on the release date and it arrived in just 2 days. Great service.”

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Posted 5 years ago

Thank you for your review Jacqui! The Aurora Teal looks fantastic on your pooch.

Posted 5 years ago

“Mountain Dog are great to purchase from. They offer a wide range of quality products at competitive prices.”

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Posted 5 years ago

Thank you for this kind review Fran - it's great that you think we're great!

Posted 5 years ago

“Sadly the collars I ordered didn’t fit my dog so I had to return them. Customer service was really good and they gave me a speedy refund.”

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Posted 5 years ago

Thank you for your review - I'm glad our returns process was nice and quick for you.

Posted 5 years ago

“Great company and amazing customer service”

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Posted 5 years ago

Thank you Sundeep - we appreciate your kind words!

Posted 5 years ago

“Gorgeous colour that matches the dogs collar exactly. Strong durable and is a good fit. Have had numerous comments about the colour and style of the item. Would definately refer this to a friend”

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Posted 5 years ago

Thanks for your review Rhianon :)

Posted 5 years ago

“Competitive prices and good delivery timescales.”

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Posted 5 years ago

Thanks for your review Chris :)

Posted 5 years ago

“My dog always had a tendency to pull on the lead. I have tried several ways to stop him then I bought this harness. I am very happy to say it worked instantly. The sizing was good and he is obviously comfortable wearing it. Very prompt service and very happy with my purchase. Thank you.”

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Posted 5 years ago

Thanks for this review!

Posted 5 years ago

“Good communication and quickly dispatched. Thank you.”

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Posted 5 years ago

Thanks for your review Hilary. We pride ourselves on open communication with our customers, so it's great when it's appreciated :)

Posted 5 years ago

“Great product great customer service.”

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Posted 5 years ago

Thank you for your kind review Stephen :)

Posted 5 years ago

“Mountain Dog had the best availability for our Ruffwear purchase, a fair price and reliable delivery. Will use them again.”

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Posted 5 years ago

Thanks for your review Paul - I'm so glad our range and pricing was the best for you :)

Posted 5 years ago

“We’ve used Mountain Dog several times now and their service has been exemplary. They sell a great range of accessories and treats and they have done a brilliant job during these troubling times.”

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Posted 5 years ago

Thank you for this review! We really appreciate your kind words :)

Posted 5 years ago

“Brilliant speedy service. Item came in perfect condition.”

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Posted 5 years ago

Thank you for your review Andy! I'm glad your order arrived the way it was sent out :)

Posted 5 years ago

“Fast delivery and good prices. Had exactly what I wanted, so very pleased all-round.”

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Posted 5 years ago

Thank you for your review Ian :)

Posted 5 years ago

“Excellent shop and website, easy to use and good pricing.”

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Posted 5 years ago

Thank you so much for your review :)

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,562 reviews