Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,540 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 19th May 2026

2115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have very few dealings, I ordered, it arrived before I was expecting it. All good, would definitely use again.”

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Posted 5 years ago

Thanks for your review :) I'm so glad you'd be willing to shop with us again!

Posted 5 years ago

“Excellent well made dog harness. Good fit and looks the part too.”

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Posted 5 years ago

Thank you for your review Susan :)

Posted 5 years ago

“. Excellent customer service. Quick to respond. And efficient communications.”

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Posted 5 years ago

Thanks for your review - I'm so glad you appreciate our commitment to clear communication.

Posted 5 years ago

“Having previously bought a well known brand of suit that was useless after a few wears I was dubious but this is FANTASTIC it fits beautifully, fully waterproof , light nonrestrictive soft and my dog doesn’t even know it’s on! (65m on old English sheepdog)”

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Posted 5 years ago

Thanks for your review Debra :)

Posted 5 years ago

“I brought this lead which is attached to Webmaster Harness and lead, then attached to my waist, i have a nervous rescue Spanish Galgo and wanted added security, and it's fabulous, it mean's i can do thing's for example open gate's, pick up dog poo, putting glove's on etc, without having to worry about accidentally dropping her lead, great purchase, sturdy and well made, typical of Ruffwear product's!”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Love this harness for my dog, the colour is very nice and the harness is very sturdy and great for our very excitable cockapoo! Standard delivery was very prompt also.”

Mountain Dog 5 star review on 28th February 2021

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Posted 5 years ago

Hi Samantha, thank you for your review!

Posted 5 years ago

“Excellent service. Very quick delivery. The coat is amazing I wish they did a human version. It feels very luxurious.”

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Posted 5 years ago

Thank you for your review Kelly :)

Posted 5 years ago

“Great website, great service, prompt and on the money. Definitely will order again. Thanks.”

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Posted 5 years ago

Thanks for this really kind review Alex :)

Posted 5 years ago

“Good harness”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Great product and fast delivery.”

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Posted 5 years ago

Thank you for your review Lyn :)

Posted 5 years ago

“Great service from mountain dog. Although toy lasted 1 day before it fell apart.”

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Posted 5 years ago

Thank you for your review - I'm sorry to hear you had issues with your new product. Please feel free to contact us to discuss, as we'd love to try and help - bark@mountaindog.uk

Posted 5 years ago

“Lovely, comfortable harness. My puppy is able to move really freely and seems to hardly know he is wearing it! And it's easy to grab if needed! Tye colour is stunning and have had lots of compliments!”

Mountain Dog 5 star review on 27th February 2021

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Posted 5 years ago

Thank you for your review! The Aurora Teal colour certainly looks fantastic on your pup :)

Posted 5 years ago

“Found Mountain Dog website when once again looking for a dog harness for Bess my 22 month old Cockapoo. Website was easy to navigate and the range of harnesses etc is probably the largest and most varied on the web. Viewed the short video on the Ruffwear Front Range Harness I was interested in and ordered a small and extra small. Harnesses arrived very quickly and having selected the XS as being best for Bess went back to the website to arrange the return and refund of the S one. Top marks for an excellent user friendly website and service I enjoyed.”

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Posted 5 years ago

Thanks for your review Robert :) I'm so glad to hear you had a nice, easy time looking through our website, and that you found exactly what you were looking for.

Posted 5 years ago

“Responsive to messages when asking advice on kit, and seem like a nice friendly company. My preferred place for dog kit now!”

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Posted 5 years ago

Thanks for your kind words Lucy - it means a lot when we get to be the number one choice for people and their pooches :)

Posted 5 years ago

“Excellent selection, delivery and prices”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Good service did what you said”

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Posted 5 years ago

Thank you for your review Robert :)

Posted 5 years ago

“Prompt delivery and great communication.”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Great company and quick service. You can see the products they produce are to a high standard and have those extra details that show how much thought has gone into each piece!”

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Posted 5 years ago

Thanks for your kind review Abigail - we really appreciate when people notice that we've got the extra mile :)

Posted 5 years ago

“Very god quick, easy, not over priced and came on time”

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Posted 5 years ago

Thank you for your review Ali :)

Posted 5 years ago

“Just perfect for my rescue. So impressed with the service. Would thoroughly recommend”

Mountain Dog 5 star review on 26th February 2021

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Posted 5 years ago

Thank you for your review. I'm so glad you've found a harness that works for your rescue dog, and that we were the place to get it from!

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,540 reviews