Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,498 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 14th March 2026

2111

Anonymous

Anonymous // 01/01/2019

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“Great service. I ordered the wrong size harness ( my fault) Returns was easy and I will be happy to use this website again in the future.”

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Posted 2 years ago

So pleased you found our returns easy to use Alicia. We look forward to seeing you again online soon.

Posted 2 years ago

“Easy process, quick delivery, excellent service. What's not to like.”

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Posted 2 years ago

Thank you so much for your lovely review Stephen!

Posted 2 years ago

“This was the best value supplier for the dog collars I could find. Efficient delivery and minimal packaging.”

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Posted 2 years ago

Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Great product, great communication and delivered quickly.”

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Posted 2 years ago

Wonderful to hear the Mudventure works so well for you and your dog. Thank you for your review and for choosing Mountain Dog.

Posted 2 years ago

“Fast, efficient service. Excellent products at competitive prices.”

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Posted 2 years ago

Wonderful to hear Maxine! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Great service needed a long line for man trailing”

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Posted 2 years ago

Thank you so much for your review Tina. Happy trails!

Posted 2 years ago

“Excellent product really pleased with purchase on time delivery great job keep it up definitely will repeat business with this company”

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Posted 2 years ago

Thank you so much for your review Hugh. We are thrilled that you are happy with the DNA leads and delighted that the delivery was on time. We appreciate your support and look forward to seeing you again online soon.

Posted 2 years ago

“Haven't had time to use the front lead harness yet but the delivery etc was good. Quality looks good.”

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Posted 2 years ago

Thank you so much for your review Janette, our small business really appreciates your kind words.

Posted 2 years ago

“Quality product at a good price, quick delivery”

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Posted 2 years ago

Wonderful John! Thank you so much for your review and for choosing Mountain Dog

Posted 2 years ago

“Really great service and amazing products. Paws up from me.”

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Posted 2 years ago

Wonderful Charles! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Excellent! Very pleased with my purchases, although my quest to find a toy that my Cavalier will not destroy goes on! The harness and lead were perfect for my escape artist. And they arrived next day as I had hoped they would. Thank you so much for all your help.”

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Posted 2 years ago

Thank you so much for your review Julie, we share your quest for that indestructible toy too, some of our own dogs get great pleasure in destroying their toys! Lovely to hear the Web Master Harness works so well for you.

Posted 2 years ago

“I have purchased from Mountain Dog on 2 occasions and both times their prices were VERY competitive. In fact much cheaper than buying direct from the manufacturer. And the delivery was fast. They dispatched the item the same day and the postal service also delivered as promised.”

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Posted 2 years ago

Wonderful to hear Malcolm, so pleased everything worked so well for you. Many thanks for supporting our small business.

Posted 2 years ago

“Arrived quickly. Exactly as ordered.”

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Posted 2 years ago

Lovely to hear your pleased with our service and with the Front Range Harness. Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Well made drying robe. Fast efficient delivery”

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Posted 2 years ago

Wonderful! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Great service, products were really sturdy and helped my dog with behaviour on his lead walks. Thanks!”

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Posted 2 years ago

Wonderful! so pleased everything works so well for you. Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“I bought the Ruffwear - Lumenglow Hi-Viz Jacket in XL for my oversized GSD. Great fit round his girth, and was very easy to put on. I would have liked the length of the jacket down his back to be a little longer, (but he is a very big boy). I live down lanes where there are no paths or streetlights, and cars visibly slowed when they saw us. Add in the bonus of the jacket being waterproof, I'm very pleased with my purchase”

Mountain Dog 4 star review on 22nd November 2023

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Posted 2 years ago

Thank you so much for your wonderful review and for sharing your lovely photo Ruth. We look forward to seeing you again online soon.

Posted 2 years ago

“Their communication was very good and delivered promptly to ireland”

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Posted 2 years ago

Great to hear our carrier partners got your order to you promptly in Ireland. Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“1st time using these guys. Very impressed with the response / delivery of my Figure of 8 Dog Training Lead coupled with excellent quality. Highly Recommended. A*****”

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Posted 2 years ago

Wonderful to hear Simon. Thank you so much for your positive words and for supporting our small business.

Posted 2 years ago

“Excellent friendly service. Very quick postage.”

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Posted 2 years ago

Always great to hear Sandi. Thank you so much for your review and for supporting our small business.

Posted 2 years ago

“Bought the items as a gift for my daughter but she hasn't used them yet. Simple order process and items arrived when expected. Good quality items”

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Posted 2 years ago

So pleased everything worked well for you, our small hard working team aim to give the best experience we can. Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

Mountain Dog is rated 4.9 based on 6,498 reviews