Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,564 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to use and delivery was prompt - excellent service thank you.”

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Posted 5 years ago

Thank you for the review! :)

Posted 5 years ago

“Now Margo is fully grown, I ordered her a harness and a few different coats, which are working brilliantly”

Mountain Dog 5 star review on 18th January 2021

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Posted 5 years ago

Margo looks absolutely gorgeous in her coats and harness! Very grown up and those colours look absolutely fantastic with her fur! Thank you for the review Lisa, and the photos are amazing!

Posted 5 years ago

“Very fast delivery, friendly customer service, help me to change me order and take a better item. Always ask for advice before buying :) Perfect harness! Bright and have good visibility. I just added strip on top for gps tracker and it is absolutely amazing. Thank you!”

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Posted 5 years ago

Thanks for your review Ksenija! I'm so glad the Weekend Warrior Harness meets your needs so well and that our team helped you pick the right product :)

Posted 5 years ago

“Very impressed with Mountain Dog. Very speedy and efficient service and very pleased with the Ruffwear harness. A pleasure!”

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Posted 5 years ago

Thank you for your review :) I'm pleased you were happy with our service!

Posted 5 years ago

“Was walking with my dog up bowfell just before January lockdown and spoke to the owner of a dog with a great harness who recommended mountain dog, not disappointed, great service quality product”

Mountain Dog 5 star review on 17th January 2021

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Posted 5 years ago

Thank you for the review Keith! I'm so glad the Mountain Dog word gets spread everywhere, especially up mountains! I'm thrilled you're happy with your purchase too :)

Posted 5 years ago

“Delighted with recent monsoon coat for my dog,she abs loves it easy to fit,my bad measuring ment probably could have had size down but due to the belly strap and the bungee cords its adjusted no problem! Will be ordering more next week ! Why didn't I find you sooner!Thank you!”

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Posted 5 years ago

Hi Ishbel, thanks for your review! I'm thrilled that you managed to get a perfect fit for your dog, and that she's happy wearing it! She looks gorgeous and we can't wait to receive any future orders from you :)

Posted 5 years ago

“First time I’ve used the company, would do so again”

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Posted 5 years ago

Thanks for your review Sara! I'm glad you were happy with our service and we look forward to receiving any future orders :)

Posted 5 years ago

“Bought our lab cross a k9 crew harness and it was horrendous. Poorly made , ill fitting and generally bad. Refused me a refund so a friend mentioned this one .. dog loves it So from now on it’s the only one we will buy our dogs”

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Posted 5 years ago

“Very good and strong, our puppy loves pull toys , but sometimes catches your fingers when changing his grip , this eliminates that problem so we can both enjoy playing”

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Posted 5 years ago

“Very good service and product was perfect”

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Posted 5 years ago

Thank you for your review Melanie! I'm glad you were happy with our service :)

Posted 5 years ago

“Good communication and prompt delivery. The Hurta jacket is such good quality and will keep our old Springer spaniel warm on these cold mornings”

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Posted 5 years ago

Thank you for your review Tina! I'm glad you were happy with our delivery timescales - and your springer definitely looks cosy and warm in that Extreme Warmer jacket! :)

Posted 5 years ago

“Very good communication, Great quality coat for our lab this is the second coat we have ordered from mountain dog”

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Posted 5 years ago

Thank you for your review! We pride ourselves on our open communication, so we're thrilled you're happy with it! :)

Posted 5 years ago

“Really happy with out Hurtta Expedition dog coats and service received from Mountain Dog. Their step by step guide on measuring your dog was priceless and resulted in perfect fitting dog coats! Customer service was impeccable too and received a lovely little note in our package as there was a delay (extra 2 days) in one of the coats being sent out due to stock. Very happy and will shop with Mountain Dog in the future!”

Mountain Dog 5 star review on 16th January 2021

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Posted 5 years ago

Thank you for your review Emily! We love seeing happy dogs in their new coats and your two look like they're really enjoying the snow! We're thrilled that you've had such a good experience with us and look forward to seeing you in the future!

Posted 5 years ago

“Great product,great service”

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Posted 5 years ago

Thank you for your review :)

Posted 5 years ago

“Great quality, arrived quickly and at a great price. Bought matching webmasters and leads for both my boys and will be back for collars when I get paid”

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Posted 5 years ago

Thank you so much for the review Blake! We can't wait to receive your next order and see those matching collars! :)

Posted 5 years ago

“Due to holding dog's body three sections, it is secure and my whippet (S-size) can not escape unlike other harness. And the handle on top of harness is very handy also.”

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Posted 5 years ago

“Brilliant selection and range of sizes. Good communication and very easy to make and track an order. Our order arrived quickly and well packaged.”

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Posted 5 years ago

Thank you for your review Megan :)

Posted 5 years ago

“Easy to navigate website, great range of products and supersonic delivery!”

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Posted 5 years ago

Thank you for your review Nikki! I'm so glad you found our website easy to navigate :)

Posted 5 years ago

“Best fitting harness i've ever had. Light,strong and well made. I would definitely recommend the Roughwear Flagline harness and Mountain Dog for no hassle ordering and fast postage.”

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Posted 5 years ago

Thank you so much for the review Peter! We really appreciate your feedback :)

Posted 5 years ago

“Excellent service, recommended. I will return.”

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Posted 5 years ago

Thank you for your review Simon! We can't wait to receive your next order :)

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,564 reviews