Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,274 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 26th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent no problems with ordering delivery or product Would recommend,”

Helpful Report

Posted 7 years ago

“Quick delivery despite being a bespoke item and it was well packaged. Would have been better if the website mentioned that a key on a pole was not included. Or maybe it would be better to automatically provide a key on a short pole as I now have to stand on a stool to open the trap. There were no installation instructions but even as a non-professional DIYer I managed it. But I would have found it easier to install if it was possible to fit the frame first and then add the door. The catch is not easy to open and close as it grinds against the inner frame so it may wear or perhaps rust in future as like most lofts, mine is cold and damp. Incidentally it did that before and after installation so it's not that I've installed it badly and the joists are all level and square. All in all it's a good quality product and much smarter and better insulated than the wooden trap I had before.”

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Posted 8 years ago

“Good product and fast delivery i for one as a architect will be specifying these on my commercial projects.”

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Posted 8 years ago

“This is a fantastic custom made loft hatch! Once the structural work was done in the loft which took a couple of hours, 10 minutes and the loft hatch was fixed in position and locking. Absolute dawdle to fit. Certainly recommend these guys for a fantastic service and a quality product. If I ever need another loft hatch for a future venture, these guys are getting the business”

Helpful Report

Posted 8 years ago

“Excellent service, kept informed via e-mail of every step of the transaction. Very good value for money i.e. Loft hatch. Fast delivery. Had a small problem them with loft hatch catch, contacted Jupiter blue and this was replaced there was no hesitation in solving the Problem. Highly recommended and would purchase from this company again. Nice to receive good customer service.”

Helpful Report

Posted 8 years ago

“Bought a bespoke loft hatch. It was exactly the size I ordered. It was well packed and the instructions were easy to follow. I found it very easy to fit and wifey says it looks great.”

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Posted 8 years ago

“Super fast delivery. Great quality loft hatch at a great price.”

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Posted 8 years ago

“great service, although the panel hinge was broken (by me!) and a new hatch was dispatched at no cost, thank you, If I had more lofts - 100% use again”

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Posted 8 years ago

“Pleased with purchase. Well made and arrived two days earlier than expected. Had thought of also buying an opening pole, but the description of the hatch stated, under Lock Options, that for a standard lock: "Pole included as standard". I actually received a key for the lock. Since the poles cost ?27.00, I'd thought it was too good to be true, and therefore am happy to give five stars. Update: After posting my review I received communications from Jupiter Blue confirming I should have received an opening pole, and one was sent promptly.”

Helpful Report

Posted 8 years ago

“Good service, products arrived on time and in good condition.”

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Posted 8 years ago

“Ordered an attic hatch, came fast and great value.”

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Posted 8 years ago

“Very well described and good product with quick delivery. Thanks”

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Posted 8 years ago

“Very easy to use site. Delivery was a day early. Very well packed. The box had two cuts in the under side & no damage due to the packing. Fitted between the joists, no packing required just screwed to joist. Installation time from box to ceiling 3 mins Very good product Thank you”

Helpful Report

Posted 8 years ago

“quality item good price and fast delivery”

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Posted 8 years ago

“Great Product, fast delivery. Only issue is the excessive emails asking for reviews.”

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Posted 8 years ago

“Simple to order on line, arrived on time, and the product was just fine.”

Helpful Report

Posted 8 years ago

“I had been looking for a quality 4 metre loft ladder and found this company online. From the begining the advice and technical support was excellent and having now received the product it to is excellent, well made and will last a lifetime. Installation was easy but it is a two man job as it is not light but the counterbalance mechanism makes it easy to us once installed.”

Helpful Report

Posted 8 years ago

“Quality product built exactly to my measurements can?t fault it!”

Helpful Report

Posted 8 years ago

“Odd size loft opening but no issues with ordering over the phone. Measurements given and payment was advised of delivery date and item arrived one day earlier than stated date. Item arrived with two large holes in packaging but due to the way item had been secured inside there was no damage to the unit. Size exact to what was stated.”

Helpful Report

Posted 8 years ago

“Ordered made to measure drop down loft hatch. I am a desk jockey and even I found this item easy to fit. 2 man job to fit bit went in easily. Needed packers for two of the sides (to be expected). Looks great and more to the point my miss is very pleased.”

Helpful Report

Posted 8 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,274 reviews