Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,225 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new loft hatch - great price and was delivered as stated. Would use again”

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Posted 8 years ago

“Excellent piece of kit (loft hatch) for the money and delivered promptly with no delivery charge.”

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Posted 8 years ago

“Haven't installed the hatch yet but online selection was clear and easy to navigate and delivery was prompt.”

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Posted 8 years ago

“Quick, Easy, Effortless”

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Posted 8 years ago

“The product itself appears to be first class but I have not fitted it yet.Two minor issues, I did not receive an email to indicate despatch. The second is the foam packaging disintegrated easily showering plastic globules everywhere. Should have unwrapped it outdoors. I repeat general service and product quality appears to be excellent”

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Posted 8 years ago

“Very good - found suitable loft hatches on sale, ordered and they were delivered in good time and in perfect condition. I wouldn't hesitate to recommend Jupiter Blue.”

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Posted 8 years ago

“Straightforward to order form Jupiter blue and the order arrived on time , no damage and without hassle, will be using them again. A quality product and service.”

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Posted 8 years ago

“Straight forward purchase. Got what I paid for, delivered no problems.”

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Posted 8 years ago

“Our purchase of a loft hatch has been a good experience. Very quick delivery, item was packed well and is just what we wanted. The only reason for not giving 5* is that the white finish is a bit of a yellow white. Not as clean brigth white as I would have liked, other than that it is perfect, easy to fit and a very neat flush finish.”

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Posted 8 years ago

“Fast reliable used several times and will continue to do so .”

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Posted 8 years ago

“just as advertised, easy to fit and open/close. delivery very good”

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Posted 8 years ago

“Arrived quickly, fitted a treat, looks good”

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Posted 8 years ago

“Product looks great, exactly as ordered. Arrived much quicker than predicted, even with shipping to Ireland.”

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Posted 8 years ago

“I ordered a replacement loft access pole used to open the excellent access hatch. On delivery I discovered the lock mechanism had changed in the intervening period and the new pole no longer operated my older loft access hatch. The Jupiter Blue support team were very understanding of my predicament and have offered to see if my older pole version still exists in the factory or failing that see if the new lock version can be sourced and sent to me so that I can replace the older lock and thus have access to my loft. I am waiting for their further update.”

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Posted 8 years ago

“The trapdoor I bought from them was delivered on time and was as described.”

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Posted 8 years ago

“Well please with my customer experience”

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Posted 8 years ago

“Great service so far. Unfortunately i ordered the wrong size so I've had to send the product back. I'm currently awaiting a refund so i can buy the new product.”

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Posted 8 years ago

“I have a large loft hatch and Jupiter Blue were able to make an excellent quality metal door and frame that is 100% perfect for the job.”

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Posted 8 years ago

“Superb company. Had a problem with a loft access panel, sent in a photo and received a replacement in less than 24hours. My customer was thrilled with the rapid response. Will definitely recommend and use this company again.”

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Posted 8 years ago

“Jupiter Blue's website is clear and easily navigable. Selections of products are easy to choose, and the range of products is very good, too. The technical descriptions are clear and very useful. Ordering is easy. It is very useful that payments can be made through PayPal (much less to fill in). The customer service is excellent. I got a very clear and friendly positive response to a request I made through their website contact page (concerning a delivery coordination question). I bought a custom made loft hatch and a loft ladder. When we first phoned customer service about some detail/recommendation, we got very helpful and useful advice, as well. The company website gives very clear guidance as to how to measure the required sizes, and the ready product was true to a mm. Illustrations are exhaustive and totally excellent. Delivery was just as expected. The hatch was easy to fit. Perfection in every way.”

Helpful Report

Posted 8 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,225 reviews