Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,132 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,132 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 31st January 2026

Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good advice given over the phone. Quality products supplied.”

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Posted 8 years ago

“Ordered a bespoke size loft hatch arrived in a week an fitted 1st time. Good quality product.”

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Posted 8 years ago

“great website, decent product, easy to order, will shop again”

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Posted 8 years ago

“Product as discribed, quick delivery, packaging was a little crushed but product inside intact, easy to install. Website easy to use. Over all would shop again if I had a need.”

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Posted 8 years ago

“We had a non-standard sized loft hatch which needed replacing after redecorating the landing. There was very little choice of suppliers, but Jupiter Blue could do the exact size, frame and level of insulation we wanted. It was delivered quickly, well packaged and fits perfectly (and only took 10 minutes).”

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Posted 8 years ago

“My access hatch arrived today and has taken just 7 days from order to delivery for a bespoke made to size hatch! It was as described on the web site, was easy to fix with fold out tabs for screws on all sides, lid is removable for easy installation. In fact from taking delivery, trimming the hole to size, fixing some timber to mount the frame onto, fixing the frame and filling as necessary, sweeping up and wiping down the shower room where this is installed, just 2 hours! And a tidy looking ceiling again, but with future easy access to the problem plumbing behind the hatch, great!”

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Posted 8 years ago

“Recently took delivery of a Light tube from Jupiter Blue. Ordering was simple and telephone contact was most helpful. Delivery was next day and was free. What more do you want!!”

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Posted 8 years ago

“Got what it said on the box, next day. Can't ask for more.”

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Posted 8 years ago

“Easy order process online - next day delivery. Only had a minor niggle - details for the loft hatch said that a pole could be found in the accessories section of the website. However, there are no poles listed anywhere on the website!”

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Posted 8 years ago

“very good service .product good, quick to deliver”

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Posted 8 years ago

“Ideal if you need something made to measure and fire rated. I just ordered on line and payed. They delivered on time a great product at a good price. What more do you need.”

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Posted 8 years ago

“Excellent products and great service.”

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Posted 8 years ago

“Had some concerns about the size of hatch to buy. Emailed the support team and got immediate response with first class advice - very clear and relevant. The product arrived on time, as described and in perfect condition. Great quality and very pleased with the end result. A great all round experience.”

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Posted 8 years ago

“I ordered 2 items on line and received an Email the next day advising me that they were incompatible. This was followed up by a phone call to recommend the solution and the corrected order was received the following day. Great Service”

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Posted 8 years ago

“A good bespoke loft hatch, with an efficient delivery service that is able to adapt to personal needs. (That is, in my case, able to defer a planned delivery date to when I arrived home.) The fitting advice is rather 'light' but if you read previous customers reviews on this topic I am sure you will find them most helpful, as I did.”

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Posted 8 years ago

“Excellent product and service Thank you”

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Posted 8 years ago

“Delivery was quick. The loft hatch fits nicely.”

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Posted 9 years ago

“Great price and free next day delivery. A genuine 5 star company.”

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Posted 9 years ago

“Ordered online..... easy. Next day deliver..... spot on. Some of the products didn't survive the journey very well though..... grrr I sent Jupiter Blue a brief email about this.... as you do. They replied instantly, apologetically and decisively! No fuss, no quibble, no hassle and sent off replacement products (which arrived next day; in mint condition) and collected returned goods. Service could not have been better even if I'd had a magic wand! Brett M Attic Access Norfolk”

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Posted 9 years ago

“I really enjoyed dealing with this Company. All the staff were completely knowledgeable about their products. From the very first call I received precise and detailed information and instructions regarding measurements. What a nice experience! and I am absolutely delighted with my smart, strong modern loft hatch. Well Done!! and Thank you Jupiter Blue! I have today passed your information to a friend who will be placing an order very soon.”

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Posted 9 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,132 reviews