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Jupiter Blue Ltd Reviews

4.9 Rating 2,132 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 2,132 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Anonymous
Anonymous  // 01/01/2019
Excellent products, excellent service. Our first port of call for access hatches.
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Posted 9 years ago
Excellent products and great reliable.customer services
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Posted 9 years ago
Ordered early afternoon, delivered next day. Exactly what I expected, pricing very reasonable. Delighted
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Posted 9 years ago
I have used Jupiter Blue twice the first order of 8 access panels of two types was delayed as they had problems with damage caused by the courier before dispatch to us on site. Although this prevented delivery on the due day it was delivered the following day with alternative panels and a refund. This gave me faith that any future orders could be dealt with swiftly and competently. My second order of a fire rated panel was duly ordered and I anticipated a delay of a few days for delivery as per the forecasted delivery date. I was very pleased when it was delivered two days early. A very good service for these products. My only criticism is lack of information on delivery dates and times.
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Posted 9 years ago
Ordered an access panel it got delivered next day.Very good service a good business to deal with.
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Posted 9 years ago
Phoned to ask about loft hatch very helpful and knowledgeable lady. She answer all my questions and processed my order. Hatch arrived very quickly and well packed. Thank you will definitely recommend this company.
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Posted 9 years ago
Good fast service.
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Posted 9 years ago
Arrived on time! Quality product, just what I needed!
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Posted 9 years ago
Would highly recommend, no problems what so ever.
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Posted 9 years ago
Delivered in good condition as ordered. Good quality construction. Only small negative is 11 day leadtime for made to size hatch.
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Posted 9 years ago
Great service, the delivery guys damaged the loft hatch we ordered. Simone at Jupiter Blue sent me out a replacement hatch the following day. Thanks so much guys...oh and the loft hatch is fantastic, really modern and low profile.
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Posted 9 years ago
Simplicity of ordering, speed of delivery and quality product
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Posted 9 years ago
Item arrived the following day, swift and great service, thank you!
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Posted 9 years ago
We ordered a made to measure loft hatch. It arrived in the specified time, we were emailed regarding delivery and when it arrived......AMAZING. It fitted perfectly and so easy to fit, it took 5 minutes. The quality and look of the hatch is brilliant. I definitely recommend this company. Well done Jupiter Blue outstanding product, price and customer service.
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Posted 9 years ago
it was s ordered and arrived quickly
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Posted 9 years ago
I was undecided between getting a joiner to make a wooden hatch from scratch or go for a made to measure one from Jupiter Blue... After consideration I went for the Jupiter Blue option and am very glad I did! Not being able to visit their showroom prior to placing an order the main concern I had was the weight of the hatch, being made from metal. However, once it arrived I was very impressed with how light it is. Unpacking the hatch revealed custom polystyrene packaging along with a pack of 8 screws (there are 12 holes in the hatch frame to secure it to the ceiling beams), a pole and some installation instructions. Installation (with the help of an additional pair of hands) was nice and simple. We used some G cramps (with scrap wood to protect the surface of the frame) to hold the frame in place while we drilled and secured the frame in-place. Before installation the frame has a fair amount of play in it; care needs to be taken in terms of the order in which you secure the frame attachment points as it is easy to pull the frame out of shape and hence the door then will not align as well as prior to installation. The hinges have a bit of float in them, but it's definitely advisable to take note of my above comment.
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Posted 9 years ago
We needed a few bespoke access panels for a recent project. Simone and the team were excellent - from helping me select the right products to having them custom powder coated and delivered to site within the time they said they would.
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Posted 9 years ago
I received what I ordered in good condition and everything was handled efficiency. Would definitely use this compan again and San recommend them.
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Posted 9 years ago
Product was exactly as description, delivered on time. Excellent service would highly recommend them to prospective customers
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Posted 9 years ago
The materials were delivered on time, and the company kept me informed of the times for delivery
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Posted 9 years ago
Jupiter Blue Ltd is rated 4.9 based on 2,132 reviews