Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,253 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just fitted the loft hatch today I would highly recommend this product. Everything from ordering to delivery is first class and ease of fitting DIY is straightforward. Thank you.”

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Posted 3 years ago

Thank you for your 5 star rating of Jupiter Blue Ltd, Peter! We really appreciate your feedback and are so thrilled that you are satisfied with the product and the process from ordering to delivery. We look forward to being a part of more DIY projects you have in the future. Thank you again!

Posted 3 years ago

“Brilliant, bought a couple of loft hatches from these guys, the service and product are both great. Both items were made to measure and both were made exactly to the specifications required.”

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Posted 3 years ago

Thank you so much for your 5 star rating, Shiraz! We truly appreciate the fact that you have had positive experiences with us and that you have come back for more of our made to measure loft hatches. We believe that great customer service is essential for our company, and we are delighted that you have confirmed that with us. We thank you for taking the time to leave us this review!

Posted 3 years ago

“Easy to navigate the website and the next-day delivery was...just that! We have yet to fit hatches but happy with the shopping experience so far.”

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Posted 3 years ago

Thank you so much for your 5-star rating, Hilary! We really appreciate you taking the time to review your shopping experience with Jupiter Blue Ltd. We are glad to hear you found our website easy to navigate. Thank you for shopping with Jupiter Blue.

Posted 3 years ago

“Very pleased with the service from Jupiter. They supplied me with a made measure replacement loft hatch which blends in well and is noticeable. Only one point though, the key supplied is short and means I need steps to unlock the hatch. Is there a long key say 600mm available, couldn't find one online.”

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Posted 3 years ago

“I recently placed an order for a PFFD-INS-AT Insulated & Air Tested Fire Rated Access Panel My initial email was responded to very efficiently by Donna as I needed a bespoke size made. The following day I telephoned and placed my order with Donna who was very helpful. The hatch arrived safely and on time. As it was bespoke, I knew that this would take a slightly longer time. It was easy to install and looks great. I am very pleased with it. Jupiter Blue has provided an excellent product with excellent service. Thank you.”

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Posted 3 years ago

“Straight forward ordering, competitive price, super quick next day delivery”

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Posted 3 years ago

“Fantastic customer care. Product arrived broken due to delivery man poor handling. Quick email and 2 days later replacement unit was with us.”

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Posted 3 years ago

“Good quality , easy company to deal with.”

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Posted 3 years ago

“Very happy with the product and speed of delivery would highly recommend.”

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Posted 3 years ago

Thank you Charlie for your 5 star rating of Jupiter Blue Ltd. We are glad that you are very happy with the product and the speed of delivery. Thank you for shopping with us.

Posted 3 years ago

“Straightforward website and ordering process. I bought a metal insulated loft hatch and three plastic access panels (the latter not yet installed, but they seem well built and I like that they can be painted over). The products arrived even earlier than expected, after just a couple of working days, and in good condition and very well packaged. The hatch was easy to install, the only tricky part being my opening was very narrow around the hatch. I added a bit of foil insulation on top of the existing insulation in the hatch door. The hatch seems to create a good seal. When closed, the hatch temperature is only between 0.5-0.8 degrees colder than the insulated loft ceiling around it. Overall, very happy with Jupiter Blue.”

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Posted 3 years ago

Thank you so much Crina for your 5 star rating of Jupiter Blue Ltd and for your kind words! We are so happy you chose to shop with us. We are glad that the products arrived earlier than officially expected and in good condition and well-packaged. We take quality and satisfaction very seriously, and your kind feedback shows us that we are doing something right! Thank you again for putting your trust in us.

Posted 3 years ago

“I bought a made to measure roof hatch. The quality of the hatch itself is very good and the service was great. I had one issue, where the aluminium covering I'd paid for wasn't installed on my hatch which was a bit annoying, but after contacting the customer services team, it was sent the next day and I was able to retro-fit myself. I would definately use Jupiter blue again.”

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Posted 3 years ago

Thank you Mike for your 4 star rating of Jupiter Blue Ltd. We are extremely pleased to hear that you are happy with the quality of your made to measure roof hatch, and we are sorry you had a minor issue with the aluminium covering. We are glad the customer service team were able to resolve this quickly, and that you were able to fit it yourself. We look forward to welcoming you back for your future needs!

Posted 3 years ago

“Great product, easy to install. Great service arrived so quickly.”

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Posted 3 years ago

Thank you so much for your 5-star rating of Jupiter Blue Ltd! We are so glad that you enjoyed our great product and service. Thank you for being a valued customer!

Posted 3 years ago

“Item promptly delivered in perfect condition”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you very much, Meg, for your 5-star rating of Jupiter Blue Ltd. We're thrilled to hear that you are so pleased with your experience with us. We truly value your business and hope you will remain a loyal customer for many years to come. Thank you again for such an excellent review of our service. We hope to help you again.

Posted 3 years ago

“Very helpful person when I rang up and great telephone manner! Really helped me on the technical side of my order to make informed decision! Website pretty easy to navigate and UXP pretty good from memory, although was missing a fairly important piece of information that was given to me over the phone when I rang (max 900mm for hinge to be on shorter side). Price seems pretty reasonable for custom loft hatch. Delivery tracking and notifications would have been nice. Would buy again and recommend.”

Jupiter Blue Ltd 5 star review on 27th January 2023

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Posted 3 years ago

Thank you so much Darren for your 5 star rating of Jupiter Blue Ltd! We really appreciate your feedback and it is really wonderful to hear that you would buy from us again and recommend us. We are really pleased that you found our website easy to navigate and our UXP to be good. Thank you for your feedback, we will take this into consideration for the future. We hope to serve you again in the near future. Thank you for your continued support!

Posted 3 years ago

“Great product and service”

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Posted 3 years ago

Thank you so much fo your 5 star rating of Jupiter Blue Ltd. We are grateful to your feedback.

Posted 3 years ago

“loft hatch came before expected date”

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Posted 3 years ago

Thank you for your feedback Kevin.

Posted 3 years ago

“Fitted perfectly and promptly made.”

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Posted 3 years ago

Thank you for your feedback Ian.

Posted 3 years ago

“Really pleased with the product.Fitted exactly into existing opening.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for your review Robert.

Posted 3 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,253 reviews