Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,253 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality construction. Made exactly to size in a couple of weeks. Helpful office staff when I had a query. I think good value for a made to measure item. Not fitted yet, but don't anticipate a problem (unless I measured incorrectly!)”

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Posted 3 years ago

Thank you so much for your generous 5 star review of Jupiter Blue Ltd! We are glad to hear that you are satisfied with our product quality and the service from our office staff. We appreciate your business, thank you.

Posted 3 years ago

“The loft hatch was of very good quality and looked fantastic when fitted. Lightening delivery at a good price. I will be buying more products.”

Jupiter Blue Ltd 5 star review on 21st January 2023

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Posted 3 years ago

Thank you Phillip for your 5 star rating of Jupiter Blue Ltd! We appreciate you letting us know that the loft hatch was of good quality and looks great.

Posted 3 years ago

“Made to measure loft hatch arrived well packaged and undamaged. Fitting it proved to be a simple task with two people. Very pleased with the finished results.”

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Posted 3 years ago

“Ordered a new loft trap door. Great quality item, arrived quickly and well packaged. Thank you!”

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Posted 3 years ago

Thank you Kim, we are happy to hear that you've been pleased with the quality of your new loft trap door, as well as the speed and quality of its delivery. We appreicate your 5 star review.

Posted 3 years ago

“Excellent service. Delivery made prior to estimated date”

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Posted 3 years ago

Thank you so much for taking the time to review us. We're please to hear your new loft hatch arrived ahead of the expected delivery date.

Posted 3 years ago

“Bought a loft hatch and had a problem with the colour as it was not white. They were excellent in their response and had it collected from my address investigated and sent me another one. On expecting it was the same as the first one an off white which really shows up on a newly painted ceiling. I contacted them again and said I was not happy and could I return for a refund which they said was fine but the cost of postage is mine, which was not good as the cost could be quite a lot.”

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Posted 3 years ago

Thank you for your feedback Geoff, we describe the hatch as white but make no claim as to an exact colour reference. As you've pointed out we've supplied one, collected it (at our cost). We accept the first version was sightly outside our normal colour range. We are happy the second hatch supplied matched our colour expectations and can legitimatley be described as "White". As the hatch is not defective or mis-described then it's down to you to return at your cost.

Posted 3 years ago

“Absolute delighted with this company ordered the loft hatch made to measure and arrived 6 days later I was over the moon and I removed it from the package and it was well packaged so I went to fit the loft hatch today Sunday 15 January 2023 removing the old one and then fitted it up Definitely requires two people to fit and with myself and the help from my son we fitted it in under a hour so I would say a big thank you to Jupiter Blue staff and will recommend to others great product and well made”

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Posted 3 years ago

Thank you for your review Donald. It's so pleasing to hear you're happy with the loft hatch we made for you. We really appreciate you taking the time to share your views. Thank you for shopping with Jupiter Blue.

Posted 3 years ago

“Good-looking product. The only criticism I have, is the latch mechanism extends beyond the rim measurement, therefore a notch has to be made to allow the latch to swivel.”

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Posted 3 years ago

Thank you for your 4 star rating, Linda! We are glad to hear that you like the good-looking product. Thank you for your feedback regarding the latch mechanism. We'll look into tweaking this.

Posted 3 years ago

“Great service good product and delivered on time”

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Posted 3 years ago

Thank you, Christopher, for your 5-star rating of Jupiter Blue Ltd! We are grateful you took the time to share your experience with our service, product and timely delivery. We truly appreciate your loyalty and look forward to serving you for years to come!

Posted 3 years ago

“Bought a very reasonably priced loft hatch. Product was good quality and delivered in advance of the predicted date.”

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Posted 3 years ago

Thank you so much, Graham, for your 5-star rating of Jupiter Blue Ltd! We are so pleased to see that the loft hatch you purchased from us was good quality and arrived in advance of the predicted date. We really appreciate your feedback.

Posted 3 years ago

“Easy to order, have used many times and would recommend. Delivery arrived promptly and exactly as ordered”

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Posted 3 years ago

Thank you for your continued business Kavan, we really appreciate your business and valuable feedback.

Posted 3 years ago

“Excellent service, great product very pleased”

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Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“Was advertised as white but was plasticky off white.”

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Posted 3 years ago

Hi Geoff, Sorry to hear you're not happy with the item you ordered. We've arranged to collect this product so we can compare to our colour batches. We'll be in touch as soon as we have received it.

Posted 3 years ago

“Arrived next day... very happy. New loft door now fitted so now no losing heat and air.. thanks”

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Posted 3 years ago

Thank you for your review Steve, much appreciated.

Posted 3 years ago

“Great communication and delivery”

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Posted 3 years ago

Thank you for your review Lee.

Posted 3 years ago

“Excellent loft hatch. Made to measure. Fits well and operates smoothly.”

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Posted 3 years ago

Thank you for your review Tim

Posted 3 years ago

“Excellent product with, a very sleek design and well made. Surprised by how easy it was to fit. The only change I would have made is to go for the optional foil lining on the insulation to protect the insulation.”

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Posted 3 years ago

“First delivery was damaged. Dealt with immediately and new one sent out. Very professional and cant recommend enough.”

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Posted 3 years ago

Thank you Kevin, sorry your first item was damaged. Thank you for giving us the chance to put it right.

Posted 3 years ago

“Excellent service as usual, rapid delivery & quality products thanks.”

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Posted 3 years ago

Thank you for your review Paul. We appreciate your continued support.

Posted 3 years ago

“Having moved into a new (to me) property I found that the loft hatch, which was located in the bathroom, was very difficult to use. It was a square wooden hatch, with no hinges, which had to be lifted up and moved across to clear the opening. To do this you needed to stand on small step ladders but you could only lift it a small amount before it hit the loft ladder stored above. You then had to slide it in exactly the right direction to miss various joists. At my age, it was too much of a chore. I looked online and found Jupiter Blue. I completed the online order form with the required dimensions and sent it off. I had one small query which I emailed to them and received a response almost immediately. I was kept informed about the progress of my order. When the hatch arrived it was well packed and looked very neat. It was easy to fit with the help of my Grandson and it looks very smart in the bathroom. It drops down on hinges, so no need for steps and the opening is then clear to pull down the loft ladder. I now feel happy taking all my junk up into the loft (that's the only downside!!). I would thoroughly recommend Jupiter Blue for their products and customer service.”

Jupiter Blue Ltd 5 star review on 3rd January 2023

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Posted 3 years ago

Thank you for your review Nigel. We really appreciate you taking the time to share your feedback and the photograph of the fitted hatch.

Posted 3 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,253 reviews