Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,689 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,689 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly, in good condition, was a little tricky to fit but now works well, price was good.”

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Posted 4 years ago

“Ordered a bespoke loft hatch to my own dimensions. Hatch duly arrived and was of good quality. Customer was impressed with the sleek profile and operation. Will be using Jupiter Blue again.”

Helpful Report

Posted 4 years ago

“My original hatch had a pvc frame and a pvc hatch lid that you had to push into the loft to gain entry. It was a real pain and I wanted a good metal alternative. Unfortunately my hatch opening didn?t match any stock sizes and I didn?t want the hassle of building out the existing frame. The bespoke hatch I got made by Jupitor Blue fitted perfectly and the whole job was completed in 30 minutes. Only niggles were the operating pole, which came slightly bent as it had been packed outside the polystyrene packed hatch and only had the outer cardboard for protection. I suggest this should be bubble wrapped at least to prevent this sort of transit damage. The locking mechanism catch also slightly touched the wooden joist as it was a fraction long but I quickest rectified this by rebating a small notch in the joist by drilling a series of small holes. Other than these niggles it is a well made hatch. I would recommend any diy fitters do what I did and buy 2 x 12? clamps to hold the frame in situ so you can screw the hatching place securely. The clamps I got from screwfix had plastic jaws and for only ?6.30 each held the frame securely without marking it whilst I fixed all the screws in place. All in all this was a good hatch to buy”

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Posted 4 years ago

“loft access hatch appears to provide the draught proofing required, it has been in place for two weeks now. The slimness is appreciated as it is situated in the hall of a bungalow and does not create an eyesore. Fitting instructions were good. Five stars would have been awarded but delivery was stated to be one date and then the confirmation showed the following day(did arrive as initially advised) delivery company didnt send e mail to confirm slot.I am unsure whether jupiter had any influence or control of this.”

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Posted 4 years ago

“Good product and installation was straight forwards. Ordering was easy and delivery quick. The box had been knocked about a bit causing some minor damage but didn't affect operation. Would use again”

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Posted 4 years ago

“Easy to order and delivered on time. Fitted and looks ok.”

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Posted 4 years ago

“Very nicely made and will create a good loft opening. It's a shame that the hatch is not designed to be removed from it's frame as it would be much easier to fit the frame first to the ceiling aperture and then attach the hatch. My ceiling is 2.5m above floor level so the 'free' closing pole is too short for my wife to use easily. Would have willingly paid for one 15cm longer but will now have to source a 1m length of 12mm square tube to modify the pole supplied.”

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Posted 4 years ago

“The service was excellent the package a bit ropey catch had broken but they sent a new catch the next day.”

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Posted 4 years ago

“Excellent product, it arrived quickly. I was looking for 2 almost invisible door panels, and they fit the bill, except for the opening mechanism requiring rather visible keys.”

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Posted 4 years ago

“Brilliant service req at short notice for work .delivered on time .value for the money .will use Jupiter blue again”

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Posted 5 years ago

“I ordered a made to measure hatch the order process was excellent, the product is very good I had to remove a star as I was never contacted to confirm the item had been dispatched as promised when I ordered the item. I was annoyed I had to go to my post local office to pick it up.”

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Posted 5 years ago

“Informative and helpful”

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Posted 5 years ago

“Door arrived promptly Would of been 5 stars if the door wasnt slightly damaged on arrival.”

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Posted 5 years ago

“Loft hatch is perfect, just a shame it didn?t arrive with any screws to fix it in place so we had to use our own”

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Posted 5 years ago

“Quick delivery despite being a bespoke item and it was well packaged. Would have been better if the website mentioned that a key on a pole was not included. Or maybe it would be better to automatically provide a key on a short pole as I now have to stand on a stool to open the trap. There were no installation instructions but even as a non-professional DIYer I managed it. But I would have found it easier to install if it was possible to fit the frame first and then add the door. The catch is not easy to open and close as it grinds against the inner frame so it may wear or perhaps rust in future as like most lofts, mine is cold and damp. Incidentally it did that before and after installation so it's not that I've installed it badly and the joists are all level and square. All in all it's a good quality product and much smarter and better insulated than the wooden trap I had before.”

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Posted 5 years ago

“Great Product, fast delivery. Only issue is the excessive emails asking for reviews.”

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Posted 5 years ago

“Found exactly what I wanted even though the builder couldn't It did say next day delivery, but it came the day after”

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Posted 5 years ago

“Ordered slim bespoke size access panel and it arrived within the time given. Panel looks good! One of the corner joins looks a bit grey, like it?s partially painted, but it?s an access panel and you?d have to really look to notice that. My only niggle/feedback is it?d be good to be able to confirm all specifications once the item is in the basket. For example, I thought I ordered the door to hinge on long side, but it must have reset half way to say to hinge on short side. I should have picked it up when I checked the invoice & asked to change it, but I just assumed all is as I specified on the original form. Oh well...”

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Posted 5 years ago

“The product itself appears to be first class but I have not fitted it yet.Two minor issues, I did not receive an email to indicate despatch. The second is the foam packaging disintegrated easily showering plastic globules everywhere. Should have unwrapped it outdoors. I repeat general service and product quality appears to be excellent”

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Posted 5 years ago

“Our purchase of a loft hatch has been a good experience. Very quick delivery, item was packed well and is just what we wanted. The only reason for not giving 5* is that the white finish is a bit of a yellow white. Not as clean brigth white as I would have liked, other than that it is perfect, easy to fit and a very neat flush finish.”

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Posted 6 years ago

Jupiter Blue Ltd is rated 4.9 based on 1,689 reviews