Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,231 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I painstakingly sifted through about a thousand available loft hatches before settling on this one. The hatch opening has been moved from the bathroom to the landing and I originally wanted a wooden hatch with fold down ladders but didn't have the space required for that installation. This one was the right size for the landing and one of the better looking plastic hatches on the market. If anything, the hatches seem a little flimsy before installation but fix up solid enough. Worth noting that new plaster boards have been fitted over the existing plaster at our house, making the gap between ceiling and joists thicker than usual. Unfortunately, the hatch lip which rises into the loft joists wasn't deep enough for me to screw directly into the joists so I had to bolt some flat brackets into the frame in order to screw through. Overall, decent product and worth the money.”

Helpful Report

Posted 9 years ago

“Expensive but does the job.”

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Posted 8 years ago

“Product arrived in good time, well-packaged, intact. Whilst the items were of reasonable quality, the product is not quite the premium product which I was looking for, and for which I was willing to pay a corresponding price. Anyway, I would use Jupiter Blue again in future.”

Helpful Report

Posted 9 years ago

“Our purchase of a loft hatch has been a good experience. Very quick delivery, item was packed well and is just what we wanted. The only reason for not giving 5* is that the white finish is a bit of a yellow white. Not as clean brigth white as I would have liked, other than that it is perfect, easy to fit and a very neat flush finish.”

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Posted 8 years ago

“Easy to order online. Prompt confirmation. Delivered on time. Goods received in good condition and to specifications. Would purchase from them again and would recommend.”

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Posted 6 years ago

“Having never heard of this company I was unsure what to expect but the Inspection Hatch looked a nice clean design and was of the size I wanted. From ordering to delivery the whole experience was very good and very prompt. The hatch was well packed and lived up to my needs. The hatch could do with fixing holes on all four sides as I'm sure others will be like me who found my walls were not as square as they should be and so the hatch needed extra support. It wasn't difficult to drill the required extra holes.”

Helpful Report

Posted 4 years ago

“The hatch arrived pretty quickly, but I was suprised to find no paperwork with it whatsoever. It wasn't particularly well protected in transit, so I feel I was quite lucky for it to have arrived without a mark. Perhaps they feel they can trust their chosen courier? The lack of fitting instructions won't be an issue as it will be easy enough, but I chose this particular hatch as it is compliant with building regs for new build, so I was expecting something in black and white to say that. I can always print off the eBay listing, I guess, but that's not particularly professional. The hatch itself is good. A nice moulded edge and a nice finish so it will look good when fitted. They offer a good range of sizes and insulation values, but just a shame it's lacking the professional finish to their service.”

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Posted 11 years ago

“Delivery of the item was fast and safe. The item is great and fits perfectly for the job i am after.”

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Posted 10 years ago

“going forward could a reference name or number be put on the boxes as we order a lot of hatches for different sites / teams”

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Posted 5 years ago

“Product was as discribed , delivery was a little later than expected,but for the price was quite happy,”

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Posted 4 years ago

“Excellent product. Delivered as ordered only feedback I would have would be to have the option to have a 50mil frame choice. The 25 is a bit tight.”

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Posted 9 years ago

“This roof access hatch was recommended by my roofing company on this website. Loads of banners on the website (which was easy to use) offering free shipping, but when I went to order a delivery charge was added!!! One of my pet hates, don?t state it?s free shipping unless you mean ?free shipping?, which is why it?s 4*. I?m pleased with the product and it arrived on time. Contacted customer service who did respond in a timely manner but didn?t address my complaint about the shipping charge. I like that the company make a donation to charity and overall am pleased.”

Helpful Report

Posted 5 years ago

“Well built handsome unit. Only catch is the latch. While it holds the flap up it is not flush with the frame so it looks like it is about to drop. Spoils the effect somewhat.”

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Posted 5 years ago

“We were most impressed with the loft hatch. It came on time although the box was very damaged and we were concerned the hatch would be but the packaging was perfect. The only reason we have not given this a 5 star rating is because we would have liked an update when the item was out for delivery.”

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Posted 4 years ago

“Excellent product (Custom Loft hatch) and arrived well packaged and with a perfect fit. My only gripe is the very slow delivery and no information on dispatch or tracking of item...I had no idea when it was due to be delivered.”

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Posted 5 years ago

“Good product and installation was straight forwards. Ordering was easy and delivery quick. The box had been knocked about a bit causing some minor damage but didn't affect operation. Would use again”

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Posted 6 years ago

“Excellent product, it arrived quickly. I was looking for 2 almost invisible door panels, and they fit the bill, except for the opening mechanism requiring rather visible keys.”

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Posted 7 years ago

“Good product, excellent price. And British made too ??”

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Posted 4 years ago

“Found the website to be well laid out and easy to use. A query over my purchase was handled efficiently by email and phone. The product was delivered on time. Unfortunately, there was a problem with my item, but the matter was dealt with very helpfully and efficiently and resulted in a replacement being sent. Got there in the end and now very please with my new loft ladder!”

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Posted 4 years ago

“Good service and a very nice loft hatch. Fitted easily within 10 minutes. It did take quite a while for it to be despatched though.”

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Posted 4 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,231 reviews