Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,231 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a made to measure hatch the order process was excellent, the product is very good I had to remove a star as I was never contacted to confirm the item had been dispatched as promised when I ordered the item. I was annoyed I had to go to my post local office to pick it up.”

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Posted 7 years ago

“Installation went OK.”

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Posted 4 years ago

“Ordered a bespoke loft hatch to my own dimensions. Hatch duly arrived and was of good quality. Customer was impressed with the sleek profile and operation. Will be using Jupiter Blue again.”

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Posted 6 years ago

“The loft hatch was delivered very quickly and looks great the screws supplied were poor quality compared to the hatch and I replaced them. I am very happy overall.”

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Posted 4 years ago

“Arrived quickly, however did not notice damage to frame corner, fortunately was to be used in garage ceiling so not of great importance. Some fitting instructions might be useful to some people. Better packaging for corners would be advisable as cardboard box didn't appear damaged. OK but fire resistant pad is easily damaged, could do with some protection to prevent becoming spoilt. No screws.”

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Posted 11 years ago

“I needed a certain lock for my loft hatch which was hard to find but I found it here and was exactly what I wanted. The only thing to mention would be that it states next day delivery and the item was sent by 2nd class post. I didn't really mind as I was home anyway but would have been upset if I had waited in and it did not arrive. So overall very decent item but the postage method requires attention.”

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Posted 12 years ago

“So far my order is 2 weeks late and I?ve heard nothing about it yet. I?m hoping for a quick response and that when it does arrive it is of good quality. Updated - it got lost at the depot and was received a few days later. Resolved quickly by Richard and I must say the hatch is of very good quality and fits perfectly. Much happier now.”

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Posted 6 years ago

“The service was excellent the package a bit ropey catch had broken but they sent a new catch the next day.”

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Posted 6 years ago

“The loft hatch is nicely made and was easy to install (with a second pair of hands to help). Minor gripe (hence four rather than five stars) is that the latch snags on the foil covering the insulation; otherwise very pleased with the product. A neat clean finish.”

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Posted 6 years ago

“Door arrived promptly Would of been 5 stars if the door wasnt slightly damaged on arrival.”

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Posted 7 years ago

“Delivery was fine, but the key to open the triangular lock was not included as well as the screws. The door itself is good quality, sturdy and well sealed”

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Posted 5 years ago

“Easy to install”

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Posted 11 years ago

“Item is as described but instruction sheet was difficult to read (bad photocopy). Speedy despatch.”

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Posted 12 years ago

“I ordered a replacement loft access pole used to open the excellent access hatch. On delivery I discovered the lock mechanism had changed in the intervening period and the new pole no longer operated my older loft access hatch. The Jupiter Blue support team were very understanding of my predicament and have offered to see if my older pole version still exists in the factory or failing that see if the new lock version can be sourced and sent to me so that I can replace the older lock and thus have access to my loft. I am waiting for their further update.”

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Posted 8 years ago

“I like the vanity unit very much. It is a good colour, it is very stylish and well built. It isn?t fitted in my new house yet. I was a bit frustrated with the delivery notifications as the delivery date kept changing. It was eventually delivered but not in the time slot I was given.”

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Posted 4 years ago

“I'm happy with the roof window I purchased and fast delivery although I had to call them a second time to actually get the information I required the first time - being called back etc.”

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Posted 12 years ago

“loft access hatch appears to provide the draught proofing required, it has been in place for two weeks now. The slimness is appreciated as it is situated in the hall of a bungalow and does not create an eyesore. Fitting instructions were good. Five stars would have been awarded but delivery was stated to be one date and then the confirmation showed the following day(did arrive as initially advised) delivery company didnt send e mail to confirm slot.I am unsure whether jupiter had any influence or control of this.”

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Posted 6 years ago

“Brought a made to measure loft hatch. Fantastic service and fitted exactly. Highly recommend.”

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Posted 8 years ago

“Good item not cheap but you get what you pay for very pleased with the result.”

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Posted 8 years ago

“Product as discribed, quick delivery, packaging was a little crushed but product inside intact, easy to install. Website easy to use. Over all would shop again if I had a need.”

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Posted 9 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,231 reviews