Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,232 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product received inno time at all. Have not fitted the hatch as of yet, so cannot comment on its durability but it appears.to be well made and as described.”

Helpful Report

Posted 5 years ago

“Came on second day which was a bit disappointing as I'd ordered before cutoff for next day delivery. Couldn't find what I was looking for on (new)website but staff very helpful on phone. Packaged well. And product was fine”

Helpful Report

Posted 13 years ago

“Good Product, Clear Website, Efficient Service - what more can you want?”

Helpful Report

Posted 12 years ago

“Good fast service.”

Helpful Report

Posted 9 years ago

“I haven't fitted this yet - but it looks pretty straightforward. Prompt, simple efficient ordering process and delivery, though. I had one technical question answered verbally prior to purchase by their sales team and the salesman's knowledge of the product impressed m. This led me to make the purchase in the knowledge that back up is available if I require it.”

Helpful Report

Posted 11 years ago

“I purchased the combined heavy-duty loft catch with pole, and was initially disappointed that the pole couldn't operate the catch. Phone up Jupiter Blue and they promptly sent out the correct pole on next-day delivery. Impressed by customer service and would purchase from them again.”

Helpful Report

Posted 10 years ago

“This is the second time I have used this company and would use again.”

Helpful Report

Posted 12 years ago

“The only issue I have is the time it took to get my refund .”

Helpful Report

Posted 4 years ago

“Very nicely made and will create a good loft opening. It's a shame that the hatch is not designed to be removed from it's frame as it would be much easier to fit the frame first to the ceiling aperture and then attach the hatch. My ceiling is 2.5m above floor level so the 'free' closing pole is too short for my wife to use easily. Would have willingly paid for one 15cm longer but will now have to source a 1m length of 12mm square tube to modify the pole supplied.”

Helpful Report

Posted 6 years ago

“Great Product, fast delivery. Only issue is the excessive emails asking for reviews.”

Helpful Report

Posted 7 years ago

“Easy order process online - next day delivery. Only had a minor niggle - details for the loft hatch said that a pole could be found in the accessories section of the website. However, there are no poles listed anywhere on the website!”

Helpful Report

Posted 9 years ago

“Well made & insulated hatch - fitted exactly and pretty easy to install, good packaging ensured it arrived in perfect condition. Good fit & finish means it looks a whole lot better than my heavy old wooden hatch and much better insulated. Latch is a bit crude but does the job”

Helpful Report

Posted 4 years ago

“200 mm sq Access Hatch Well made and fitted fine good quality product, exactly what o needed to gain access to the roof space, fits nice a flat with the ceiling”

Helpful Report

Posted 5 years ago

“It's a solid frame and door, yet to be skimmed. I would have liked it to hold up the door on its own without the need for it to be locked. I would also have liked more air and intumescent seals around the whole door frame as this went onto a communal pipe box which is blustery.”

Helpful Report

Posted 8 years ago

“I found what I wanted with easy and at a good price. When I went looking locally I could not find the size I needed and was told that no one made one the size I needed so would have to make do. When I found this site I found you can get any size you want and even made to measure. Take it from me this is the site to use.”

Helpful Report

Posted 11 years ago

“Easy to order and delivered on time. Fitted and looks ok.”

Helpful Report

Posted 6 years ago

“Prompt and very efficient service. Arrived when it was supposed to. Tidy looking and profesionaly made. Only drrawbac if any, is the fact that you have to drill holes to mount it yourself. Small screw covers may improve look. Other than that -Excellent !”

Helpful Report

Posted 9 years ago

“Loft hatch is perfect, just a shame it didn?t arrive with any screws to fix it in place so we had to use our own”

Helpful Report

Posted 7 years ago

“Quick delivery, excellent communication with the team. 3rd Party handlers damaged the goods but they were quickly replaced. The product was quick & easy to fit and looks great.”

Helpful Report

Posted 5 years ago

“Ordered slim bespoke size access panel and it arrived within the time given. Panel looks good! One of the corner joins looks a bit grey, like it?s partially painted, but it?s an access panel and you?d have to really look to notice that. My only niggle/feedback is it?d be good to be able to confirm all specifications once the item is in the basket. For example, I thought I ordered the door to hinge on long side, but it must have reset half way to say to hinge on short side. I should have picked it up when I checked the invoice & asked to change it, but I just assumed all is as I specified on the original form. Oh well...”

Helpful Report

Posted 8 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,232 reviews