Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,132 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,132 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 31st January 2026

Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly the item arrived with damage to a corner, took a couple of pics give them a call, emailed the pics also explained that l had got the sizes wrong and it wouldn't fit. Refund given. Found the staff polite helpful and would definitely recommend them and would buy from them again x”

Helpful Report

Posted 10 years ago

“Really impressed with the service I received and the loft hatch I purchased. Very helpful and good communication throughout. The loft hatch is finished in RAL 9010 which matches the Dulux matt I painted the ceiling, good attention to detail too, the door and frame are tapered slightly on the hinge side to prevent the seal being forced over itself when it's closed. Thank you ??”

Helpful Report

Posted 10 years ago

“True Excellent service. Thank you.”

Helpful Report

Posted 10 years ago

“Loft hatch delivered extremely well packed. Ordered sizes were spot on. Easy to fit, with the aid of my son. Looks very good.”

Helpful Report

Posted 10 years ago

“1 Requested a replacement part for a product purchased three years earlier. No argument, no cost and received the part by post the following day. 2 Incredibly, they sent an additional complete assembly FOC as well. 3 Ordered a new product Feb 2015, arrived the following day. Slight problem with it but quickly resolved 'in house' at my end. Company notified. 4 Fantastic, polite and professional service on the phone. 5 Three other companies supplied the above product but it was unfit for purpose and non compliant with legislation. * They could even understand my Stockport accent! Keep it up lads, but if you screw up I will become your mother in law in a bad dream!”

Helpful Report

Posted 10 years ago

“The hatch arrived pretty quickly, but I was suprised to find no paperwork with it whatsoever. It wasn't particularly well protected in transit, so I feel I was quite lucky for it to have arrived without a mark. Perhaps they feel they can trust their chosen courier? The lack of fitting instructions won't be an issue as it will be easy enough, but I chose this particular hatch as it is compliant with building regs for new build, so I was expecting something in black and white to say that. I can always print off the eBay listing, I guess, but that's not particularly professional. The hatch itself is good. A nice moulded edge and a nice finish so it will look good when fitted. They offer a good range of sizes and insulation values, but just a shame it's lacking the professional finish to their service.”

Helpful Report

Posted 10 years ago

“Delivered the goods that I wanted when they said they would.”

Helpful Report

Posted 10 years ago

“Order it. They delivered it. I fitted it ~ easy! I'm very happy. RESULT”

Helpful Report

Posted 10 years ago

“The product is well made and exactly as described on the website so I'm pleased I chose Jupiter Blue. Their carrier let them down, sending the parcel to York rather than Nottingham so the 'next day' delivery didn't happen but the fault was with Interlink. I have no hesitation in recommending them.”

Helpful Report

Posted 11 years ago

“Website easy to navigate, and ordering was easy, delivered within 2days as promised. Would recommend them.”

Helpful Report

Posted 11 years ago

“lLooked around on different sites came across Jupiter blue rang them the told them what I wanted dealt with martin service unbeatable arrived and now fitted perfect thank you Jupiter blue team”

Helpful Report

Posted 11 years ago

“Made to measure loft hatch was well made and finished to a good level. A lot better quality than I had expected. After sales service excellent also. Loft hatch delivered on Thursday supposed to come with pole and key but did not. Spoke to them Friday, they apologised and said it will be with you Monday. It was delivered Monday morning before noon. Their product and service is excellent.”

Helpful Report

Posted 11 years ago

“Well made product, as described, well packaged, arrived quickly, reasonable price.”

Helpful Report

Posted 11 years ago

“Arrived quickly, however did not notice damage to frame corner, fortunately was to be used in garage ceiling so not of great importance. Some fitting instructions might be useful to some people. Better packaging for corners would be advisable as cardboard box didn't appear damaged. OK but fire resistant pad is easily damaged, could do with some protection to prevent becoming spoilt. No screws.”

Helpful Report

Posted 11 years ago

“Delivered within 48 hours of me placing my order. Excellent value and good quality. This is the second access panel I have ordered from Jupiter Blue and would not hesitate to order from the again.”

Helpful Report

Posted 11 years ago

“Great Products. Great prices. Fast delivery. All I could ask for really. David Evergreen Insulation Services Ltd”

Helpful Report

Posted 11 years ago

“The product that I bought was well described and arrived promptly. (Made to measure loft access hatch) Contacting them is easy whether by phone or e-mail. Highly recommended!”

Helpful Report

Posted 11 years ago

“The only thing that did not go right and only a minor thing the email telling me my item had been dispatched turned up two days after the item was actually delivered. not sure what happend. The item was as described but I have not yet fitted item so cannot comment. The item has been in service now for 4 years and is an execellent quality product would use them again.”

Helpful Report

Posted 11 years ago

“I found what I wanted with easy and at a good price. When I went looking locally I could not find the size I needed and was told that no one made one the size I needed so would have to make do. When I found this site I found you can get any size you want and even made to measure. Take it from me this is the site to use.”

Helpful Report

Posted 11 years ago

“Delivery couldn't of been quicker, the price was very good & the the spec. /dimensions were exactly as per the website.”

Helpful Report

Posted 11 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,132 reviews