International Dance Supplies Reviews

Name: International Dance Supplies
Address: Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,, Newton Abbot
Rating: 4.37

4.4 Rating 897 Reviews

81 %

of reviewers recommend International Dance Supplies

Company Reviews

Metrics

Info

4.4

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About International Dance Supplies:

IDS is Europe's largest wholesale dancewear supplier servicing dance teachers and dance shops with quality dancewear.

Visit Website

Phone:

01626363232

Email:

customerservices@ids.co.uk

Location:

Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,
Newton Abbot
TQ12 4BT

International Dance Supplies 5 star review on 14th February 2025

Kathleen D

International Dance Supplies 5 star review on 25th June 2024

Renee L

International Dance Supplies 5 star review on 16th April 2024

Mrs Kathleen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always EXCELLENT Service received. Excellent delivery turnaround. Varied choice of items and great quality.”

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Posted 3 years ago

Thank you for the wonderful review and your valued custom over the last 15 years or more. I will pass your comments on to everyone here which will make their day.

Posted 3 years ago

“Lovely shoes, great quality and fit perfectly! Service was good too”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of your shoes, as we always do our best to look after our customers. We wondered about your rating as your review is so good it seems to be worth more than 2 stars. Please contact us if there is something you feel we should be doing that we are not.

Posted 3 years ago

“Arrived in good time. The shoes have all been an excellent fit”

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Posted 3 years ago

Thank you for the review and your custom over the last 14 years. It is good to know your order arrived in good time and fitted perfectly.

Posted 3 years ago

“Fab service deliveries always on time good quality and we’ll stocked.”

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Posted 3 years ago

Thank you for the review and your custom over the last 15 years or so. It is really encouraging to hear positive comments about our service and stock levels.

Posted 3 years ago

“Great service, fast delivery, great prices, amazing costumes!”

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Posted 3 years ago

Thank you for your custom over the past 5 years. It is good to hear that you are happy with our service and our product range as we always do our best to look after our customers.

Posted 3 years ago

“Unfortunately, you seem to be out of stock of a large amount of items for very long periods of time, which makes uniform ordering very difficult. All other aspects in terms of delivery/communication, swapping damaged items etc is very good.”

Helpful Report

Posted 3 years ago

Thank you for your feedback and for your custom over the past 20 years or so. We want to continue to be your preferred supplier and we continue to make improvements – longer opening hours, faster shipping times, better product availability. We are working closely with our suppliers, even though there are still different levels of restrictions around the globe. Our shelves are filling up as quickly as our suppliers can deliver into us and hopefully we can be back to normal soon. It is good to hear that you find all other aspects of the business very good.

Posted 3 years ago

“5 star service. Thank you so much for your help and speedy delivery this past 2 weeks. Our show was this weekend and all the dancers looked and danced beautiful in their costumes and more importantly they loved them!”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review. Having been your supplier for over 15 years it is good to hear that things are getting back to normal and your dancers were able to perform on stage again. I am so pleased that the show went well. We would love to see some photos of your dancers in their costumes. Here's to the next one!

Posted 3 years ago

“Recently stock has been a major issue, which is massively problematic for dance schools to uniform their pupils.”

Helpful Report

Posted 3 years ago

Thank you for your feedback and for your custom over the last 14 years. We continue to make improvements – longer opening hours, faster shipping times, better product availability. We are working with our suppliers and are committed to partnering with them to help fully reopen the dance industry as quickly as possible, despite different levels of restrictions still in place around the globe. This is an issue that is not unique to IDS and our shelves are filling up as quickly as our suppliers can deliver into us. Please bear with us as we want to continue to be your supplier of choice and have at least another 14 years of partnership with you.

Posted 3 years ago

“Always a Very professional and quick service the range of sizes is great and the customer service is excellent never shop anywhere else for my school.”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments. I will pass this on to everyone here.

Posted 3 years ago

“Always great service, good value and if there is a problem it is resolved quickly.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“The red sequin tops look fabulous having had the black and silver ones I. The past we were not disappointed”

Helpful Report

Posted 3 years ago

Dear Adele, we are delighted that you are so happy with your tops. We would love to see a picture of your pupils in them.

Posted 3 years ago

“The Trophy has broken again - despite some good wrapping so more the delivery service,. I will be emailing shortly.”

Helpful Report

Posted 3 years ago

I am sorry your trophy was broken again upon receipt, despite us packing it well. Please can you send us a photograph of the packaging so we can raise this issue with the courier company.

Posted 3 years ago

“This company is so efficient. Staff are polite and helpful. Orders aways arrive on time.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments from a long standing and valued customer and I will pass them on to everyone here.

Posted 3 years ago

“We have used IDS for 40 years, and have a very close relationship with Kate and Jan from all the help they have given us during that time. The service is second to none, and they are always quick to respond to any problems you may have.”

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Posted 3 years ago

Thank you Lynne for the wonderful review. I will pass on your comments to everyone here. It is really nice to be appreciated.

Posted 3 years ago

“Excited service and shipping”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Never have to wait that long for my orders.”

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Posted 3 years ago

Thank you for the 5 stars we love to hear that the deliveries arrive with you so quickly. We have recently reduced the despatch time to same day despatch on orders placed before 12 noon. It is good to know that this is appreciated.

Posted 3 years ago

“Thank”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments from our European customers.

Posted 3 years ago

“Speedy delivery, online ordering would be easier to add each item straight to basket.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and I will pass on your comments about the website to the IT Team.

Posted 3 years ago

“I have only received 2 of the items I ordered 10 days ago. IDS used to be a reliable supplier for stock and delivery times before the pandemic. There is also a much lower offer on uniforms and the new collections arrive way after competition season which is disappointing. Sorry I used to love IDS and I feel management needs to do something about it to get it back to the old days.”

Helpful Report

Posted 3 years ago

I am sorry you have not received all of your order. 2 items were despatched separately so as not to delay the main order. I can see that those have been delivered and I will get one of the customer service team to chase up the courier to see where the rest of your order is.

Posted 3 years ago

“The customer service is extremely good; helpful and answer the phone quickly, rather than going through numerous ‘hoops’ to speak to a human being. The quality of the merchandise is always good and the deliveries are prompt and on time. THANK YOU”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

International Dance Supplies is rated 4.4 based on 897 reviews