International Dance Supplies Reviews

Name: International Dance Supplies
Address: Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,, Newton Abbot
Rating: 4.37

4.4 Rating 897 Reviews

81 %

of reviewers recommend International Dance Supplies

Company Reviews

Metrics

Info

4.4

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About International Dance Supplies:

IDS is Europe's largest wholesale dancewear supplier servicing dance teachers and dance shops with quality dancewear.

Visit Website

Phone:

01626363232

Email:

customerservices@ids.co.uk

Location:

Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,
Newton Abbot
TQ12 4BT

International Dance Supplies 5 star review on 14th February 2025

Kathleen D

International Dance Supplies 5 star review on 25th June 2024

Renee L

International Dance Supplies 5 star review on 16th April 2024

Mrs Kathleen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly this is not as good as it used to be. Delivery is much slower than it used to be & so many items are never in stock.”

Helpful Report

Posted 2 years ago

Thank you for your feedback and for your custom over the past 15 years. We are working with our suppliers and are committed to partnering with them to help fully reopen the dance industry as quickly as possible. Planning and forecasting continues to be difficult due to the different levels of restrictions still in place around the globe. Unfortunately Covid has had a domino effect on many things, including factories as well as suppliers closing -suppliers can provide anything from materials, dyes, elastics and machines that we source to produce our dancewear and costumes. Our shelves are filling up as quickly as our suppliers can deliver into us and hopefully we will be back to normal soon. We want to continue to be your preferred supplier and are doing our best to navigate through this difficult time.

Posted 2 years ago

“I have been getting our dance wear from IDS for many years. I have always been more than happy with the exemplery service , lovely staff and excellent quality dancwear.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review and your custom over the past 15 years. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“On 2 occasions this past couple of weeks I’ve had items missing in my orders. I have my show this weekend, missing items has caused me to panic that replacements would not arrive in time. Luckily they have arrived. I would understand it happening on one occasion but twice in one week is not good.”

Helpful Report

Posted 3 years ago

Thank you for the review and your custom over the past 8 years. I am sorry you have had items missing from your parcels. I will pass this on to the Despatch Team.

Posted 3 years ago

“Used to be a bigger and better range of costumes. Sadly this year I’ve had to source my show costumes from elsewhere and only purchase a few bits from yourselves.”

Helpful Report

Posted 3 years ago

Thank you for the review and your custom over the last 15 years plus. I am sorry you were unable to find what you wanted this time. Unfortunately Covid has had a domino effect on many things, including factories as well as suppliers closing -suppliers can provide anything from materials, dyes, elastics and machines that we source to produce our dancewear and costumes. Planning and forecasting continues to be difficult due to the different levels of restrictions still in effect around the globe and we do not want to lower our standards by using cheaper inferior fabrics. We are working hard to build up our levels of stock and have many new styles on their way to us.

Posted 3 years ago

“Always a good prompt service”

Helpful Report

Posted 3 years ago

Thank you for your review and your custom over the past 15 years plus. It is good to hear your order arrived promptly.

Posted 3 years ago

“Always good service and prompt delivery ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 years ago

Thank you for your review and your custom over the last 15 years plus. It is lovely to hear that you are happy with our service as we always do our best to look after our customers. I will pass on your comments to the team.

Posted 3 years ago

“Always great service. Great value and returns dealt with efficiently. Good selection of costumes ...we like the fact you can get most sizes in the same style. This helps when doing a troupe dance with varying ages and shapes.”

Helpful Report

Posted 3 years ago

Thank you for your review and your custom over the last 9 years. It is good to hear that you are happy with our service. We always try to give the best value for money and pride ourselves on our product selection and I will pass your comments on to the team.

Posted 3 years ago

“I’ve used ids for years and very rarely incurred any problems. The 1st position range is great quality and price”

Helpful Report

Posted 3 years ago

Thank you for the review and your custom over the past 15 years plus. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Very professional thank you”

Helpful Report

Posted 3 years ago

Thank you for your review and your custom over the past 15 years plus. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Ist position ballet shoes come up really small and are a strange shade of pink. It's disappointing that you can't do exchanges as I've had to return 3 pairs of shoes but to order correct sizes I have to reorder and pay postage again”

Helpful Report

Posted 3 years ago

I will get someone from Customer Services to contact you to sort this out.

Posted 3 years ago

“From initially placing the order to arrival of the merchandise, the service is reliable and every operator i have spoken with is courteous, helpful and knowledgeable”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review and your custom over the last 4 years. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“I bought 2 dresses that were very good quality, however the sizing is not correct. I have a 6 & 7 year old and bout the medium child. ( 6-8) I had to cut the knickers out of one dress as it was too small and too late to send back as they needed an outfit. The sequins scratched their arms quite badly too. Nice dresses but sizing needs sorting”

Helpful Report

Posted 3 years ago

I am sorry that the dresses were not satisfactory. One of the Customer Service Team will be in contact with you shortly.

Posted 3 years ago

“Always very welcoming on the telephone and eager to help in any way”

Helpful Report

Posted 3 years ago

Thank you for your review and your custom over the last 15 years and more. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“Good service and fast delivery. Staff are so helpful!”

Helpful Report

Posted 3 years ago

Thank you for your review and your custom over the last 2 years. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Perfect items and great service! I found exactly what I wanted. All in stock and fast delivery.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review and your custom over the last 15 years plus! It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Most of our orders go on back order for months. We are currently looking for a new supplier.”

Helpful Report

Posted 3 years ago

Thank you for your feedback and for your custom over the past 6 years. We are working with our suppliers and are committed to partnering with them to help fully reopen the dance industry as quickly as possible. Planning and forecasting continues to be difficult due to the different levels of restrictions still in force around the globe. Unfortunately Covid has had a domino effect on many things, including factories, as well as suppliers, closing - and as suppliers can provide anything from materials, dyes, elastics and machines that we source to produce our dancewear and costumes it has affected the industry's stock levels. As we are unwilling to sacrifice the quality of our dancewear by sourcing cheaper fabrics we have found ourselves with some shortages. We are working hard to correct this and would like to remain your chosen supplier and look forward to being back to normal.

Posted 3 years ago

“Brilliant service, will certainly use again in future. Ordered these costumes in a panic after waiting months and eventually being let down by another company and they arrived the next day!”

Helpful Report

Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations and are happy that we have helped you out of a sticky situation. As you are a new customer we look forward to more transactions in the future, when we can continue to get you what you want.

Posted 3 years ago

“Good quality on the items, good communication and really helpful when you need help.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review and your custom over the past 3 years. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Love IDS great value, great quality great customer service. IDS always go above and beyond to help you out when you really need them and as to someone who runs a dance school that is invaluable. Thanks IDS”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review and your custom over the last 16years or so. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Excellent value very fast delivery”

Helpful Report

Posted 3 years ago

Thank you for the review and your custom over the last 15 years. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

International Dance Supplies is rated 4.4 based on 897 reviews